---
description: If you're in a hunt for the best solution for your business, learn what myAvatar has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: myAvatar Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Substance Abuse EMR Software](/directory/3575/substance-abuse-emr/software) > [myAvatar](/software/2052173/myavatar)

# myAvatar

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> myAvatar is an ONC-certified electronic health record (EHR) designed to empower behavioral health care organizations.
> 
> Verdict: Rated **2.3/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of myAvatar

Built for behavioral health: Supports the specialized clinical workflows of behavioral health and addiction treatment, including outpatient, inpatient, group treatment and detoxification.
Simplifies everyday workflows: Role-based dashboards, streamlined documentation and mobile-friendly workflows help staff access information faster and spend less time on administrative work.
Connects the whole care picture: Brings clinical information together across care settings to give teams a more complete view of each individual and support coordinated, whole-person care.
Strengthens financial performance: Supports complex reimbursement models while streamlining claims, remittance, denial management, eligibility and payment tracking.
Turns data into better decisions: Real-time analytics, clinical decision support and compliance monitoring help organizations identify opportunities, manage risk and improve outcomes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.3/5** | 37 Reviews |
| Ease of Use | 2.2/5 | Based on overall reviews |
| Customer Support | 2.3/5 | Based on overall reviews |
| Value for Money | 2.2/5 | Based on overall reviews |
| Features | 2.3/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: Netsmart Technologies
- **Location**: Overland Park, US
- **Founded**: 1968

## Commercial Context

- **Pricing Details**: Please contact Netsmart Technologies for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Appointment Scheduling
- Charting
- Claims Management
- Coding Assistance
- Compliance
- Decision Support Systems
- Documentation
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- Electronic Payments
- For Mental/Behavioral Health
- For Psychiatrists
- Initial Assessments
- Interoperability
- Medical Billing
- Medication Management
- Patient Records Management

## Integrations (1 total)

- CardConnect

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Substance Abuse EMR Software](https://www.getapp.sg/directory/3575/substance-abuse-emr/software)

## Related Categories

- [Substance Abuse EMR Software](https://www.getapp.sg/directory/3575/substance-abuse-emr/software)
- [Mental Health Software](https://www.getapp.sg/directory/71/mental-health/software)
- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)
- [Therapy Notes Software](https://www.getapp.sg/directory/3631/therapy-notes/software)
- [Mental Health EHR Software](https://www.getapp.sg/directory/2651/behavioral-mental-health-electronic-health-records/software)

## Alternatives

1. [Carepatron](https://www.getapp.sg/software/2048864/care-patron) — 4.4/5 (860 reviews)
2. [EHRYourWay](https://www.getapp.sg/software/102909/ehr-your-way) — 4.9/5 (529 reviews)
3. [TheraNest](https://www.getapp.sg/software/102857/theranest-mental-health) — 4.4/5 (1056 reviews)
4. [SimplePractice](https://www.getapp.sg/software/102879/simplepractice) — 4.6/5 (2828 reviews)
5. [Valant EHR Suite](https://www.getapp.sg/software/102851/valant-behavioral-health-ehr) — 4.2/5 (340 reviews)

## Reviews

### "Robust Software" — 4.0/5

> **Brett** | *15 February 2018* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: The feature sets are nice. They provide both outpatient and inpatient features. They offer the ability to customize exiating forms or create your own.
> 
> **Cons**: The solution is java based and can be slow. Could require a lot of maintenance by IT staff if not in a Citrix type emvironment.
> 
> Robust feature set makes it very flexible solution

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### "Avatar, the Good, The Bad and the Ugly" — 3.5/5

> **Theresa** | *24 September 2016* | Mental Health Care | Recommendation rating: 4.0/10
> 
> **Pros**: The software can be customized to meet state and federal requirements. Avatar has the capability to allow individual users to change screen requirements to meet their daily workflow needs and screen shots. Avatar has a forms format that is compartmentalized keeping  data protected from view of client or staff that is not authorized for medical history( i.e. receptionist does not view prescriptions and social history). Screens can be adjusted for color blindness, poor vision and put in an work flow order.  Customer support was professional and were often able to make corrections with in the day.
> 
> **Cons**: The issues we have experienced is some documentation not being put on the server. Difficulty with learning to navigating to find the needed forms. A document may be listed by abbreviation in the creation of document but when looking in the clients clinical record it may be listed differently in two areas, such as to edit or to read current information with different titles. This lead to lots of confusion when the users tried to explain to the IT department which form was not working. There is also a lot of unnecessary  repetitive drop downs  such as type of note, when it was in schedule and 3 places on the document. Avatar is difficult to have multiscreen shots  to see a completed note when following up with a current service. The timers for informing clinicians of upcoming work need improvement this lead to a lot of unbillable services.

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### "No support" — 1.0/5

> **Chris** | *17 March 2022* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: When we purchased it, it was very good but now not so much
> 
> **Cons**: Cost, no support from Netsmart, not able to make font size adjustment so you can read the home page. Many other fields that can't be changed
> 
> Used to be good now it's poor

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### "Initial Assessment of EHR among multiple types used" — 1.0/5

> **Jennifer** | *25 April 2023* | Mental Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: There is absolutely NOTHING good about this software\!  It is spotty and the most repetitive piece of EHR software I have ever utilized\!
> 
> **Cons**: A professional diligently types notes of all sorts throughout the day and myAvatar will "just decide" to trash it and make one start all over.  The "bundles" are not helpful at all.  Ridiculous reptition\!
> 
> This was clearly designed w/out the assistance of ay mental health professional on site\!\!

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### "Horrible software that should not be used" — 1.0/5

> **Edna** | *11 November 2022* | Nonprofit Organization Management | Recommendation rating: 0.0/10
> 
> **Pros**: There are no pros to the software. Buyer beware stay away run fast
> 
> **Cons**: All of it it simply needs to be destroyed and not used by anyone for any reason at any time
> 
> Stressful

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## Links

- [View on GetApp](https://www.getapp.sg/software/2052173/myavatar)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/myavatar/> |
| en-AE | <https://www.getapp.ae/software/2052173/myavatar> |
| en-AU | <https://www.getapp.com.au/software/2052173/myavatar> |
| en-CA | <https://www.getapp.ca/software/2052173/myavatar> |
| en-GB | <https://www.getapp.co.uk/software/2052173/myavatar> |
| en-IE | <https://www.getapp.ie/software/2052173/myavatar> |
| en-NZ | <https://www.getapp.co.nz/software/2052173/myavatar> |
| en-SG | <https://www.getapp.sg/software/2052173/myavatar> |
| en-ZA | <https://www.getapp.za.com/software/2052173/myavatar> |
| es | <https://www.getapp.es/software/2052173/myavatar> |
| es-CL | <https://www.getapp.cl/software/2052173/myavatar> |
| es-CO | <https://www.getapp.com.co/software/2052173/myavatar> |
| es-MX | <https://www.getapp.com.mx/software/2052173/myavatar> |
| fr | <https://www.getapp.fr/software/2052173/myavatar> |
| fr-BE | <https://fr.getapp.be/software/2052173/myavatar> |
| fr-CA | <https://fr.getapp.ca/software/2052173/myavatar> |

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