---
description: If you're in a hunt for the best solution for your business, learn what Fusion Connect CCaaS has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fusion Connect CCaaS Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Fusion Connect CCaaS](/software/2052419/fusion-connect-ccaas)

# Fusion Connect CCaaS

Canonical: https://www.getapp.sg/software/2052419/fusion-connect-ccaas

> Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Fusion Connect
- **Location**: Pleasanton, US
- **Founded**: 1996

## Commercial Context

- **Pricing Details**: Contact Fusion Connect for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Chat/Messaging
- Chatbot
- Contact Management
- Customizable Reports
- IVR
- Inbound Call Center

## Support Options

- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4079 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18782 reviews)
3. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1781 reviews)
4. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3425 reviews)
5. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1723 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2052419/fusion-connect-ccaas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/fusion-connect-ccaas/> |
| en-AE | <https://www.getapp.ae/software/2052419/fusion-connect-ccaas> |
| en-AU | <https://www.getapp.com.au/software/2052419/fusion-connect-ccaas> |
| en-CA | <https://www.getapp.ca/software/2052419/fusion-connect-ccaas> |
| en-GB | <https://www.getapp.co.uk/software/2052419/fusion-connect-ccaas> |
| en-IE | <https://www.getapp.ie/software/2052419/fusion-connect-ccaas> |
| en-NZ | <https://www.getapp.co.nz/software/2052419/fusion-connect-ccaas> |
| en-SG | <https://www.getapp.sg/software/2052419/fusion-connect-ccaas> |
| en-ZA | <https://www.getapp.za.com/software/2052419/fusion-connect-ccaas> |

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