KnowledgeLake
About KnowledgeLake
KnowledgeLake is a document management and enterprise data capture software that helps businesses utilize artificial intelligence (AI) and machine learning (ML) technologies to extract, process, and manage information from within a unified platform. It enables team members to identify, classify, and process high-volume documents from multiple sources, including Microsoft Office, Outlook, Power Platform, and Azure solutions.
KnowledgeLake provides built-in no-code search tools, which lets staff members find and retrieve documents based on specific keywords and requirements. It lets employees automatically extract files from client emails in multiple formats, such as PDF, .doc, and more on a centralized platform. With robotic process automation (RPA), users can automatically handle repetitive tasks, manage document templates, and generate relevant documents.
KnowledgeLake enables organizations to set up multiple security policies and ensure compliance with System and Organization Controls (SOC) and other industry guidelines.
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- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
the fact that we can now integrate for clients, is just wooow!
Reviewed on 07/05/2018
Pros
This app is so user friendly, and can be acquired at a fair prize. It also saves costs since we add new components an existing application without involving their merchants
Cons
The Application can only be installed and used in a windows operating systems and therefore limiting the catchment
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
KnowledgeLake review
Reviewed on 01/09/2020
We have found KnowledgeLake to be a great partner with the University since 1999 and have been. ...
We have found KnowledgeLake to be a great partner with the University since 1999 and have been. Things were a bit rocky from a responsiveness standpoint during the "Hitachi" days and were thrilled to learn that [SENSITIVE CONTENT HIDDEN] reacquired the company and is continuing to invest in state-of-the-art functionality. We licensed the KL Cloud subscription in September 2019 and are once again enjoying a great partnership with KnowledgeLake. We are enthusiastic about employing all of the modern functionality and really like the option of choosing document repositories housed on either SharePoint or Azure Blob.
Pros
The capture, index, release, and retrieval functions have historically been the functions in use at all departments. Our current transition to KL cloud offers us new opportunities to 1) use alternate document repositories other than SharePoint and 2) streamline work through the use of machine learning tools.
Cons
The original capture server software required customization to integrate with our administrative systems of record. Capture Server Pro was an improvement that helped streamline these integrations. Our recent experience with KL cloud offers APIs with other known cloud-based products such as Workday. We look forward to exploring additional opportunities for integration and process automation.
- Industry: Textiles
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor Fit
Reviewed on 18/01/2022
I do not believe that the AP or HR product s were a good fit for our processes.
I do not believe that the AP or HR product s were a good fit for our processes.
Pros
The image & data capture for our AP and the digital document storage for our HR are the most important features. Having access to digital files is great.
Cons
The AP software is more cumbersome & time consuming for the user than our previous process. It has also added to the workload of our AP team. The integration with our accounting software is limited and has reduces functionality on the AP side. The method in which security is handled on the HR side is tedious and difficult to maintain.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Continuous Improvement goes a long way
Reviewed on 18/01/2022
We were using KnowledgeLake on prem long before I started working here; the experience with KL...
We were using KnowledgeLake on prem long before I started working here; the experience with KL Cloud has improved significantly as more features and reliability improvements were brought online with successive versions. I was incredibly dissatisfied with the software as delivered a few years ago, but after several releases and working directly with developers, it has improved significantly.
Pros
The UI/UX is nice, and being able to decouple it from our on-premise infrastructure was a huge win for us operationally. This coincided with a migration to SharePoint Online for most sites, so the two products do make a good pair.
Cons
Many of my complaints were resolved in successive releases, but I suppose what I liked least were some of these design quirks. For example, a long standing issue where KL Cloud would lose the auth token to Azure AD and break adding new users silently. Our complex workflows were often problems, and we did have initial performance problems. But, good customer service led most of these things to be fixed.
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
KnowledgeLake with Workday
Reviewed on 06/01/2022
Pros
Besides being fairly easy to use, the customer service is a huge plus. Very attentive and responsive. Excellent people to work with!
Cons
Not easy to report from. Also, RPA is very sensitive to browser changes. However, that has been addresses quickly each time it has happened.
Alternatives Considered
OnBaseReasons for Switching to KnowledgeLake
Price and working relationship.Response from KnowledgeLake
Happy New Year! Thanks for your review Chris!
KnowledgeLake FAQs
Below are some frequently asked questions for KnowledgeLake.Q. What type of pricing plans does KnowledgeLake offer?
KnowledgeLake offers the following pricing plans:
- Starting from: US$1.00/year
- Pricing model: Subscription
- Free Trial: Available
Please contact KnowledgeLake for pricing details.
Q. Who are the typical users of KnowledgeLake?
KnowledgeLake has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does KnowledgeLake support?
KnowledgeLake supports the following languages:
English
Q. Does KnowledgeLake support mobile devices?
KnowledgeLake supports the following devices:
Q. What other apps does KnowledgeLake integrate with?
We do not have any information about what integrations KnowledgeLake has
Q. What level of support does KnowledgeLake offer?
KnowledgeLake offers the following support options:
Chat
Related categories
See all software categories found for KnowledgeLake.
- Document Generation Software
- System and Data Integration Software
- Content Management Systems
- Electronic Data Capture Software
- Data Entry Software
- Document Management Software
- Enterprise Content Management Software
- Business Process Management Software
- Workflow Management Software
- Machine Learning Software
- Robotic Process Automation Software
- OCR Software
