Tango
About Tango
Tango Card has a Reward Link module for companies that allows users to send web links to recipients and give them various gift card brand options. The platform provides customization tools for reward links, and companies can add brand messages and colors to reward materials. The Reward Genius serves as the admin dashboard for users to send and track employee gift cards and research participants or customers.
Provided as a Reward-as-a-Service (RaaS) software solution, Tango Card supports a gift card API, allowing users to power incentives on various third-party platforms and apps. It automates employee gifting for companies and expands the reward choice options for recipients. Users can also resend gift cards and receive reward reports, including order histories email delivery statistics. The Reward Genius dashboard allows users to order on-demand rewards and deliver worker incentives in bulk.
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- Industry: Entertainment
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tango card takes a lot of workload off our hands.
Reviewed on 06/09/2018
Basically, Tango provided my organization with a faster and automated means to reward our loyal...
Basically, Tango provided my organization with a faster and automated means to reward our loyal customers. Before Tango, we usually sent our customers company souvenirs which our survey showed were not appreciated by some recipients. With Tango ,rewarded customers are provided a cash value reward which they can claim for a gift card of their choice. Thus putting the decision making process in their hands as against on our hands.
Pros
Primarily, I love the quality of customer service we got from the Tango team on the handful of times we have partnered with them on our quarterly customer loyalty reward programmes. They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game.
Also I love the quality of help-desk support service they offered our rewarded customers ,ensuring we had no need to dedicate reward support duties to anybody in my team as such duties were already taken care of by the Tango's customer service.
Functionality wise,I love how Tango offers our customers multiple options via which they can claim their reward,while also giving them months of grace periods during which they can claim their reward for a gift card.
Cons
For our customers in developing economies, they are only able to claim their rewards as a visa gift card mostly ie every other options available is unusable to them. Thus ,will be great if Tango can add more brands from developing economies into the list of brand gift cards which customers can claim their rewards for.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Tango Gift Card CRM
Reviewed on 15/02/2023
Pros
Able to quickly send rewards, either through bulk spreadsheet order or a few one off gift cards, total process takes around 5 mins. Easily able to resend gift cards to donors with tech issues, which is 90% of our 'customers'.
Cons
Some of the features are in a strange place to me, having the option to edit reward templates in the top right where user settings etc typically go is a strange choice to me. It doesn't really impact how I use the software though.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Not the most user friendly
Reviewed on 22/12/2023
Pros
saves on time to not have to send a gift card to someone and on the purchase of the plastic.
Cons
most often when going to submit the dollar amount that you want on the gift card and then hit submit there is usually always and error that it can not be processed at this time. this can be frustrating when trying to reward individuals
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great service for creating royal customer
Reviewed on 03/03/2023
Overall, I would highly recommend Tango Card to anyone in need of a flexible and efficient rewards...
Overall, I would highly recommend Tango Card to anyone in need of a flexible and efficient rewards and incentives platform. With its wide range of reward options, user-friendly interface, and comprehensive API, Tango Card is an excellent solution for businesses and individuals alike.
Pros
Tango Card is a platform that offers digital rewards and incentives to individuals and businesses. I believe Tango Card is an excellent solution for anyone who needs to distribute prizes, incentives, or gifts flexibly and efficiently.One of the things that I appreciate about Tango Card is the variety of reward options available. With over 350 reward options, including popular brands like Amazon, Target, and Starbucks, there is something for everyone. Additionally, Tango Card offers the option to donate rewards to charities, which is a great way to give back while incentivizing others.Another aspect of Tango Card that I find appealing is its user-friendly interface. The platform is easy to navigate, and redeeming rewards is straightforward. Additionally, the ability to customize reward emails and landing pages with a company's branding is a nice touch that adds a personal touch to the reward experience. Furthermore, Tango Card offers a comprehensive API that allows businesses to integrate rewards into their systems, making automating the reward distribution process easy. The platform also offers reporting and analytics tools that provide insights into reward redemption and usage, allowing businesses to track the success of their reward programs.
Cons
One potential drawback of the Tango Card is its fees, which can add up depending on the rewards distributed. However, the platform does offer volume discounts for larger orders, which can help mitigate this cost.
- Industry: Media Production
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best solution to reward our users in multiple ways.
Reviewed on 14/07/2020
We are impressed with the features and services offered by Tango Card. We are using Tango Card to...
We are impressed with the features and services offered by Tango Card. We are using Tango Card to reward our most active and loyal news readers with some eGift Cards that are easy to redeem and use. We are also using Tango Card to reward people for their participation in various surveys, competitions, quizzes etc.
Our users have reported that they are pleased with the eGift Cards they received.
Pros
Tango Card lets us choose eGift Cards from many popular brands very easily. The best thing is we can also let our users choose a gift card of their choice by gifting them a Choice Card. We can give gift cards of any denomination as per our wish. Tango Card delivers the gift cards instantly to the user's email. Tango Card offers eGift cards of popular shopping platforms, restaurants, Cafes etc and it also offers a Debit Card with funds already loaded in it. Users can choose from a Physical Plastic Card or a Virtual Card as per their wish. The plastic card of this Debit Card can be delivered to a users address for a fees of 3$. We also love Tango Card because it gives a detailed procedure on how to redeem a gift card. Tango Card has a professional user interface that is easy to understand and easy to use for new users .
Cons
Tango Card has a few downsides that there is no mobile application for Tango Card where a user can store all the eGift Cards he has ever received, but the website of Tango Card is very good and solves the problem of not having a mobile app.
Tango FAQs
Below are some frequently asked questions for Tango.Q. What type of pricing plans does Tango offer?
Tango offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
Q. Who are the typical users of Tango?
Tango has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Tango support?
Tango supports the following languages:
English, Spanish
Q. Does Tango support mobile devices?
Tango supports the following devices:
Q. What other apps does Tango integrate with?
We do not have any information about what integrations Tango has
Q. What level of support does Tango offer?
Tango offers the following support options:
Chat
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