--- description: If you're in a hunt for the best solution for your business, learn what ConnectWise RMM has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ConnectWise RMM Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [ConnectWise RMM](/software/2052735/connectwise-rmm) # ConnectWise RMM Canonical: https://www.getapp.sg/software/2052735/connectwise-rmm Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/2052735/connectwise-rmm?page=2) > ConnectWise RMM is a new solution built upon the infinitely scalable ConnectWise Platform that combines the best of the both worlds: out-of-the-box automation coupled with the robust automation needed to delivery customized services to your customers. > > Verdict: Rated **4.2/5** by 73 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ConnectWise RMM \- Manage more of your tech stack with a single intuitive interface - Adopt the solution more quickly and see ROI faster with an easy-to-adopt interface - Meet your specific needs with automation and deep customization in one solution - Fill talent gaps and offload repetitive tasks to our expert services team - Enable automation that reduces risk and improves operational maturity ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 73 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ConnectWise - **Location**: Tampa, US - **Founded**: 1982 ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Ireland, Luxembourg, Netherlands, New Zealand, United Kingdom, United States ## Features - API - Alerts/Escalation - Alerts/Notifications - Audit Trail - Backup and Recovery - Configuration Management - Customizable Branding - Dashboard - Data Import/Export - Event Logs - IT Asset Tracking - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Network Mapping - Patch Management - Performance Metrics - Real-Time Monitoring - Real-Time Reporting ## Integrations (9 total) - Auvik - BrightGauge - ConnectWise CPQ - ConnectWise PSA - IT Glue - Ninite Pro - OpenText Core DNS Protection - ScreenConnect - SentinelOne ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.getapp.sg/directory/645/managed-service-providers-msp/software) ## Related Categories - [MSP Software](https://www.getapp.sg/directory/645/managed-service-providers-msp/software) - [IT Software](https://www.getapp.sg/directory/771/it-management/software) - [IT Service Software](https://www.getapp.sg/directory/1049/it-service/software) - [Network Monitoring Tools](https://www.getapp.sg/directory/480/network-monitoring/software) - [Remote Monitoring and Management Software](https://www.getapp.sg/directory/1767/remote-monitoring-and-management/software) ## Alternatives 1. [NinjaOne](https://www.getapp.sg/software/108129/ninjarmm) — 4.7/5 (296 reviews) 2. [N-central](https://www.getapp.sg/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) 3. [Cove Data Protection](https://www.getapp.sg/software/108695/solarwinds-msp-backup-recovery) — 4.6/5 (375 reviews) 4. [N-sight RMM](https://www.getapp.sg/software/109249/solarwinds-msp-rmm) — 4.3/5 (201 reviews) 5. [Syncro](https://www.getapp.sg/software/2047491/syncro) — 4.6/5 (149 reviews) ## Reviews ### "Connectwise RMM Is a Pretty Useful Tool" — 3.0/5 > **Harrison** | *8 September 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Backstage is an insane feature. It helps me and my team in situations where users need help and cannot work with us. > > **Cons**: The automation portion of the platform is clunky and needs to be streamlined. If it worked more in blocks and less and had a test environment it would help. > > Me and my team have been using it for a long time. It works and the splashtop integration is pretty useful. ----- ### "Successful monitoring achieved" — 5.0/5 > **Julee** | *23 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Connectwise RMM has greatly improved our ability to monitor our internal systems and assist our clients. Once things are set up there seems to be little effort required to maintain. > > **Cons**: At this time we do not really have cons affecting our day-to-day. We have not required support assistance in some time. > > We continue to use RMM to monitor our systems successfully and it continues to allow monitoring to be simplified and effective ----- ### "Good structure, wishing for better detail" — 3.0/5 > **Kaitlyn** | *4 September 2025* | Information Technology & Services | Recommendation rating: 4.0/10 > > **Pros**: Access to the knowledgebase with clear instructions for configuration, and training to implement. Great keyword search features, excellent video modules. > > **Cons**: The support structure in place currently makes it difficult to get the responses needed to move forward when facing a blocker. For example, most tier one responses don't take the full context into consideration and the support responses tend to be vaguely associated with the actual question/request. Additionally, if tier 2 support is required you cannot chat with them and have to move to a case model with 1-2 business day turnaround. It can add insult to injury when tier 2 doesn't seem to follow the request/question either knowing you have to wait even longer just to clarify. One time I asked if there was a document showing how the entire system modules were "intended" to be used (e.g. system lifecycle: Quote to purchase to opportunity to converting into sales orders, agreements, and tickets) and that wasn't available which made it challenging to develop processes and best practices. > > The RMM is a good out of the box solution, but lacks basic customization features such as being able to add custom field to a screen. Reporting is very challenging and doesn't allow for a lot of reconciliation between purchasing, invoices, and projects. ----- ### "Excellence in RMM Software" — 4.0/5 > **Benjamin** | *3 September 2025* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: The ease of use of the ConnectWise RMM platform made it easy to find the data I needed for our fleet of endpoints, including information regarding remote access and monitoring. It's also great value for money. > > **Cons**: Sometimes, the integrations will break and you will not get notified in order to fix it, only finding out later on. > > RMM is overall a really helpful title and it was a vast improvement over our last automation tool. It has helped us provide excellent customer support and reporting to our clients. ----- ### "Backstage and multi-platform support" — 4.0/5 > **Billy** | *12 September 2025* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: I like that it has Linux, Windows, and Mac support. Backstage is a must have tool for my remote MSP technicians. Being able to provide my customers with secure remote access to their work computers is very nice as well. > > **Cons**: Tech debt. A lot of core components are still remnants of the Software as a Service Zenith On Demand days and it's starting to show. The certificate debacle has also led my customers to asking "what is this weird icon that just showed up one day down by my clock?" because they are told to report suspicious software. The inability to brand that icon or customize the chat window it opens is super disappointing. Last thing, SentinelOne integration. I buy S1 from you, but my integration is broken and the issue has been backlogged for over a year. I haven't gone all in on S1 because the RMM won't integrate with S1 and I can't install it easily. > > I was originally a Continuum customer, and although we lost LogMeIn (it had way faster file transfer speeds), we got ConnectWise and Backstage filled in most of the gaps and even solved some strange problems for us that LogMeIn couldn't. Scripting is still meh, but at least I can whip up a powershell script and blast it out to 600 computers. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/2052735/connectwise-rmm?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2052735/connectwise-rmm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data