---
description: If you're in a hunt for the best solution for your business, learn what Tegsoft Contact Center has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tegsoft Contact Center Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Tegsoft Contact Center](/software/2052993/tegsoft-contact-center)

# Tegsoft Contact Center

Canonical: https://www.getapp.sg/software/2052993/tegsoft-contact-center

> It is an easy-to-use app mobile app that is designed to monitor real-time calls for Tegsoft Contact Center users. By using our Tegsoft Telescope App, it enables you to track the current status of your contact center anytime and anywhere.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Tegsoft Contact Center

 Defining and managing all installed contact center systems

 Monitoring call traffic for all queues

 Monitoring Agents’ current status

 Reviewing Agent statistics: the total number of calls, the total number of incoming calls, the total number of outgoing calls, total login duration, total not-ready duration, total call handling duration, total talk duration

 Sending feedback to the Tegsoft developer team

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tegsoft

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Inbound, Outbound, Blended, Omnichannel and, Text licenses per Seat
- **Target Audience**: 2–10, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Danish, Dutch, English, French, German, Greek, Hindi, Hungarian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Tracking
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Chatbot

## Integrations (9 total)

- Facebook Business Suite
- Grandstream Wave
- Instagram
- Microsoft Dynamic 365 CRM  (JourneyTEAM - Reseller)
- SESTEK Speech Recognition
- Twitter/X
- WhatsApp
- Zendesk Suite
- Zoho Backstage

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.sg/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.getapp.sg/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.getapp.sg/software/104279/chasedata) — 4.8/5 (314 reviews)
4. [Readymode](https://www.getapp.sg/software/107701/xencall) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.getapp.sg/software/91289/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "KEDS Tegsoft Review" — 5.0/5

> **orcun** | *11 January 2022* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Stable, Instant Quality Technical Support, Well documented, Easy to Implement other systems.
> 
> **Cons**: The User Interface is not user-friendly,
> 
> With tegsoft we increased our customer satisfaction, Tegsoft gave us a good opportunity to communicate our customers better.

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### "Tegsoft" — 5.0/5

> **Mehmet** | *11 April 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: We use Tegsoft's Omnichannel licenses and manage customer communication history. Tegsoft provides us customer journey experiences gathering data. Set up and usage is customer friendly. The reporting functions are excellent and customizable.
> 
> **Cons**: We have been working with Tegsoft 2011. There are no negatives.
> 
> We have been working with Tegsoft 2011. Their technology is always ready for immediate action. One of the last projects was related to remote working. Tegsoft helped our communication during the pandemic without outages and abandoned calls. Tegsoft provided us become reachable after we started remote working of HQ and our branches. It helps our customer satisfaction and NPS during the pandemic. Tegsoft provided us flexibility in hybrid working models.

-----

### "Effective and Easy Usage" — 5.0/5

> **Gürcan** | *1 February 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The most important features for us are queue management, call recording and reporting. We have created queues according to the products we provide support. The most important issue for us was that the calls to these queues reach the relavant technical specialists and that this is distributed equally. It was equally important for us to do this in an easy way.
> 
> **Cons**: The current features of the product are sufficient for us. We didn't experience any difficulties while integrating it into our system.

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### "Tegsoft is helping us to drive customer satisfaction." — 5.0/5

> **Gurkan** | *25 January 2022* | Farming | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use, easy to set up, and has excellent features and functionality; with the cloud solution, we can access it from anywhere.
> 
> **Cons**: There are no negatives that I would like to point out for this software yet.
> 
> Tegsoft integration capabilities are fantastic. When we needed integration with our software, the Tegsoft team was responsive and supportive. Tegsoft team completed integration agreed timeline. It was quick and easy.

-----

### "Tegsoft review" — 5.0/5

> **Mesut** | *5 January 2022* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Quickly integrated into the software we use. Easy to use.
> 
> **Cons**: There is no shortage. On the support and communication side, the company is very good.
> 
> They solved our problems very quickly in terms of communication. And our support requests were resolved with no time limit.

## Links

- [View on GetApp](https://www.getapp.sg/software/2052993/tegsoft-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/tegsoft-contact-center/> |
| en-AE | <https://www.getapp.ae/software/2052993/tegsoft-contact-center> |
| en-AU | <https://www.getapp.com.au/software/2052993/tegsoft-contact-center> |
| en-CA | <https://www.getapp.ca/software/2052993/tegsoft-contact-center> |
| en-GB | <https://www.getapp.co.uk/software/2052993/tegsoft-contact-center> |
| en-IE | <https://www.getapp.ie/software/2052993/tegsoft-contact-center> |
| en-NZ | <https://www.getapp.co.nz/software/2052993/tegsoft-contact-center> |
| en-SG | <https://www.getapp.sg/software/2052993/tegsoft-contact-center> |
| en-ZA | <https://www.getapp.za.com/software/2052993/tegsoft-contact-center> |

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