--- description: If you're in a hunt for the best solution for your business, learn what Zipwhip has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zipwhip Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Zipwhip](/software/2053353/zipwhip) # Zipwhip Canonical: https://www.getapp.sg/software/2053353/zipwhip Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/2053353/zipwhip?page=2) > Zipwhip is a cloud-based SMS marketing software that helps businesses in fitness, retail, healthcare, automotive, legal, veterinary, education, and other industries manage communication with clients. It enables users to schedule and send messages and automated replies to clients. > > Verdict: Rated **4.6/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 119 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Twilio - **Location**: San Francisco, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Starter - $19 per month Unlimited - $49 per month Premium - $99 per month Commercial - Contact Zipwhip directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - API - Automated Responses - Contact Management - Mass Texting - Message Personalization - Reporting/Analytics - Scheduled Messaging ## Support Options - Chat ## Category - [SMS Marketing Software](https://www.getapp.sg/directory/1291/sms-marketing/software) ## Alternatives 1. [Project Broadcast](https://www.getapp.sg/software/2071206/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.getapp.sg/software/111837/slicktext-com) — 4.8/5 (268 reviews) 3. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews) 4. [Clearstream](https://www.getapp.sg/software/112607/clearstream) — 4.8/5 (656 reviews) 5. [WAWCD](https://www.getapp.sg/software/2076008/wawcd) — 5.0/5 (54 reviews) ## Reviews ### "Great tool\!" — 4.0/5 > **Lauren** | *3 November 2022* | Chemicals | Recommendation rating: 8.0/10 > > **Pros**: We got ZipWhip to diversify the ways our insurance agent's can communicate with our customers. We found that our tech savvy customers picked up to the software very quickly, and would from time to time text our agents with questions. The desktop app is easy to navigate, and the cost was reasonable. > > **Cons**: Sometimes we would have glitches where a notification would fail to make a sound on an agent's computer. This slowed our response time to our customers when this happened. ----- ### "ZipWhip for Managing Leads and Text Messaging Clients" — 5.0/5 > **Patricia** | *21 October 2021* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Most people prefer to text versus email these days. > > **Cons**: There isn't anything I don't like about it. > > It's so useful, our company does 50% cost share. ----- ### "Great Product - Horrendous Customer Support" — 3.0/5 > **Mark** | *6 September 2019* | Automotive | Recommendation rating: 2.0/10 > > **Pros**: The ease of use and simplicity of getting your company line the ability to text. > > **Cons**: I wanted to try the software and after talking with the company they try and force you into a year contract. This should have been my first sign. After talking them into a month-to-month contract I talked with our phone provider who said they provide the same service for free. I am now going through the process of trying to cancel with Zipwhip and their customer support is horrible. I should have never signed up with them and would recommend to others really hesitating signing up with them unless a. you want to be with them for more than a year and b. never want to cancel after trying out the service because they make it almost impossible. Right now I am paying them and not even using the product. > > Salespeople are very pushy and though I like the product the inability to cancel your account make it something I can't recommend to others and why I am writing this review. ----- ### "Easy option for SMS communication" — 5.0/5 > **Verified Reviewer** | *10 November 2019* | Libraries | Recommendation rating: 10.0/10 > > **Pros**: I'm a fan of Zipwhip. It's the cheapest SMS automation service out there, but they don't skimp on the functionality. We use it to automate messages to customers and to provide SMS "chat" service. It's simple, straight forward, and so user friendly that we've not had to train anyone on its use yet. Been using it for years at this point and have no desire to look elsewhere. > > **Cons**: I do wish that messages could be sent to larger numbers of people. I get why this functionality is limited- spam and all- but I've got a large number of legitimate contacts to make and it would save a lot of time to not have to batch them. > > We use Zipwhip as our primary tool for SMS communication with our customers. ----- ### "Communication at our Fingertips" — 5.0/5 > **Verified Reviewer** | *18 May 2019* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I love how simple it is to send and receive text messages to the store using this software. It is so much faster to respond to customer queries by typing than by going through the motions and social cues of a telephone conversation. It is also really, really helpful to be able to access the full history of conversation with various contacts, so that no matter how much time has passed, we can easily see what was discussed in prior conversations. It also allows us to communicate quickly between colleagues and with the boss, as we can quickly fire off a note about needing change or arriving to work late without tying up the phone lines. > > **Cons**: Most people's mobile phones no longer have difficulties dealing with long messages. Restricting the number of characters in a message is aggravating, as sometimes what we need to communicate can't be summed up in 250 characters, and I would like to see the software grow to reflect the current state of communication. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/2053353/zipwhip?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2053353/zipwhip) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data