--- description: If you're in a hunt for the best solution for your business, learn what Zipwhip has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zipwhip Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Zipwhip](/software/2053353/zipwhip) # Zipwhip Canonical: https://www.getapp.sg/software/2053353/zipwhip Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/2053353/zipwhip?page=2) > Zipwhip is a cloud-based SMS marketing software that helps businesses in fitness, retail, healthcare, automotive, legal, veterinary, education, and other industries manage communication with clients. It enables users to schedule and send messages and automated replies to clients. > > Verdict: Rated **4.6/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 119 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Twilio - **Location**: San Francisco, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Starter - $19 per month Unlimited - $49 per month Premium - $99 per month Commercial - Contact Zipwhip directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - API - Automated Responses - Contact Management - MMS - Mass Texting - Message Personalization - Mobile Keywords - Reporting/Analytics - Scheduled Messaging ## Support Options - Chat ## Category - [SMS Marketing Software](https://www.getapp.sg/directory/1291/sms-marketing/software) ## Alternatives 1. [Project Broadcast](https://www.getapp.sg/software/2071206/project-broadcast) — 4.9/5 (652 reviews) 2. [Clearstream](https://www.getapp.sg/software/112607/clearstream) — 4.8/5 (696 reviews) 3. [SlickText](https://www.getapp.sg/software/111837/slicktext-com) — 4.8/5 (270 reviews) 4. [LabsMobile](https://www.getapp.sg/software/2081120/labsmobile) — 4.8/5 (53 reviews) 5. [EZ Texting](https://www.getapp.sg/software/20491/ez-texting) — 4.5/5 (273 reviews) ## Reviews ### "Communication at our Fingertips" — 5.0/5 > **Verified Reviewer** | *18 May 2019* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I love how simple it is to send and receive text messages to the store using this software. It is so much faster to respond to customer queries by typing than by going through the motions and social cues of a telephone conversation. It is also really, really helpful to be able to access the full history of conversation with various contacts, so that no matter how much time has passed, we can easily see what was discussed in prior conversations. It also allows us to communicate quickly between colleagues and with the boss, as we can quickly fire off a note about needing change or arriving to work late without tying up the phone lines. > > **Cons**: Most people's mobile phones no longer have difficulties dealing with long messages. Restricting the number of characters in a message is aggravating, as sometimes what we need to communicate can't be summed up in 250 characters, and I would like to see the software grow to reflect the current state of communication. ----- ### "Overall Experience with Zipwhip (WE MISS YOU)" — 5.0/5 > **Betsania** | *11 October 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: ZipWhip was very easy to use, setup was very easy as well. It was very easy to train new employee on how to use the software. Very cost effective. It was very difficult to find a similar software with everything Zipwhip offered at the same price or even close to the same price. We miss Zipwhip very much. > > **Cons**: I would say what we least liked about Zipwhip it was they didn't particularly didn't have focus on insurance agencies. > > Our overall experience with Zipwhip was great. We were with Zipwhip for several years, and were very sad when we heard they were no longer going to be in business, we looked for a companies with similarities to zipwhips for months. ----- ### "Glitchy and poor customer service" — 3.0/5 > **Verified Reviewer** | *8 May 2020* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Sometimes it worked and easy user interface. > > **Cons**: Sometimes it didn't and I received blank messages from customers, couldn't update my admin info like billing and definitely couldn't cancel the service when I first requested. > > Should've paid attention to the 3 star reviews on app stores and Facebook. Service was glitchy from user stand point where blank messages would be received and from admin too if I tried to update admin info in the system. Customer service is all over the place when trying to cancel. I think they want to hope you forget with having to submit multiple cancellation requests to multiple people, phone calls and emails. ----- ### "Works great when it works" — 4.0/5 > **Verified Reviewer** | *26 January 2019* | Machinery | Recommendation rating: 0.0/10 > > **Pros**: Easy to use, multi user single inbox for a “reception desk” type system. > > **Cons**: Their customer service is nonexistent. If you have a problem outside of their normal business hours, too bad for you. Which is a fairly bitter pill when you have an established customer base accustomed to texting you, only to have some unknown error occur and be told by Zipwhip that someone will get back to you on Monday. Every software has bugs, but one should chose a partner based on how well they support you, and it appears support is a foreign concept to these people. It’s also the most expensive solution for this out there, and i have tried a few. I’ve switched to something 1/10th the price that does exactly the same thing, and i can get help with it on the weekend if so needed. > > Zipwhip is actively causing me business problems due to the fact they cannot support their product outside of regular business hours in the pacific time zone. They are an extremely risky solution provider if you intend to run the majority of your customer contact through SMS. And the ability to run the majority of your customer contact through SMS seems to be what Zipwhip’s “value proposition” is, so basically, don’t bother with these guys. ----- ### "Good product does what it says" — 5.0/5 > **Verified Reviewer** | *30 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: I wont use a cell, so having people text me and then ask why I had not responded got pretty irritating to explain. My business number is all over the web and people assume you will respond to a text, so this is a must have for me. > > **Cons**: The messages are restricted to 250 characters, not only is this a nuisance while sending but often incoming messages appear in sections and often in the wrong order. No support for short code texts, so I cant verify my number to sign up with online banking or zelle transfers, very annoying\! > > Ability to send and receive texts without owning a mobile device ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.sg/software/2053353/zipwhip?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2053353/zipwhip) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data