---
description: If you're in a hunt for the best solution for your business, learn what ShoutOUT has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ShoutOUT Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [ShoutOUT](/software/2053711/shoutout)

# ShoutOUT

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> ShoutOUT provides a business texting platform for personalized, automated, triggered, and scheduled text messages. It offers an SMS API gateway for two-way messaging and OTP API for two-factor authentication code generation and validation.
> 
> Verdict: Rated **4.5/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ShoutOUT

ShoutOUT is a fully web-based messaging platform for small and medium businesses to send personalized and automated mass text message campaigns. &#10;&#10;Be it notification alerts for team members, promotional content for your customers, reminders for events, ShoutOUT comes with the best features out there on offer. &#10;&#10;- Customer segmentation&#10;&#10;Segment customers into different categories using collected data to identify them easier and for better target marketing, using filters such as location, birth date, gender, device type etc., or by filtering and retrieving data such as customers without purchases for 30 days, inactive customers etc.&#10;&#10;- Built-in link shortening &#10;&#10;SMS comes with character limitations that might make it difficult to include web links, since URLs are of a large number of characters. ShoutOUT has a link shortening tool in the SMS composing box, facilitation users to include long URLs in the SMS content, without having to use third party tools. &#10;&#10;- Detailed campaign analytics  &#10;&#10;It is important that users get to measure campaign success rate. Users can view the number of delivered and opened SMS for each campaign.&#10;&#10;- Click tracking&#10;&#10;If a user includes a link in the SMS content, URL tracking will show you how many clicked the link and who exactly clicked the link, to better understand and analyze customer behavior.&#10;&#10;- Global coverage&#10;&#10;Users can send and receive unlimited SMS to unlimited contacts from any country to any country.&#10;&#10;- Two-way messaging&#10;&#10;ShoutOUT is not limited to one-way communication where businesses can only send SMS. Users can also receive SMS from customers for conversational messaging in order to improve customer engagement. &#10;&#10;- Personalized messaging&#10;&#10;With ShoutOUT messaging, each individual recipient feels as if the SMS was created just for them. Businesses can automatically include each customer name in the SMS content. In addition, customer specific custom data can also be included automatically with multiple custom attributes option.&#10;&#10;- Triggered \&amp; automated SMS&#10;&#10;Businesses can keep their customers updated on every action they take (eg: order confirmation, payment success, order dispatch, successful delivery etc.), with the option for unlimited triggers to automatically kick off SMS at the time and the way the user wants. &#10;&#10;- Live SMS preview&#10;&#10;How a business communicates with its customers reflects the quality of its products and services, too. A mobile phone screen placed next to the message compose box updates in real time with the message campaign the user is creating, for the user to double check that they are sending out an attractive, error-free message. &#10;&#10;- Message templates&#10;&#10;A set of pre-designed message templates are available for faster campaign creation. Users can also save the templates they create for repetitive use.&#10;&#10;- Multiple sender IDs / mobile numbers per account&#10;&#10;As businesses communicate with customers for different purposes, it is easier for both parties if the different types of SMS are easily recognizable. Multiple sender IDs  (eg: ABC Promotions, ABC OTP, etc.) and mobile numbers can be used for a single user account. The sender IDs will be registered and provided in one business day to ensure efficiency.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 32 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShoutOUT Labs
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$9.99
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Starter package - Free - SMS can be purchased at the rate of $0.0160 per SMS.&#10;Growth package - $9.99/month - SMS can be purchased at the rate of $0.0100 per SMS.&#10;Pro package - $19.99/month - SMS can be purchased at the rate of $0.0080 per SMS.&#10;Enterprise - Custom pricing for more than 50,000 SMS per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 2-Way Messaging
- API
- Activity Tracking
- Alerts/Notifications
- Automated Responses
- Campaign Management
- Campaign Scheduling
- Contact Database
- Contact Management
- Customer Segmentation
- Dashboard
- Engagement Tracking
- Interaction Tracking
- Mass Texting
- Message Personalization
- Polls/Voting
- Reminders
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging

## Integrations (3 total)

- Shopify
- Typeform
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [SMS Marketing Software](https://www.getapp.sg/directory/1291/sms-marketing/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.sg/software/102533/hubspot-crm) — 4.5/5 (4456 reviews)
2. [Bigin by Zoho CRM](https://www.getapp.sg/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
3. [Zoho CRM](https://www.getapp.sg/software/9908/zoho-crm) — 4.3/5 (6970 reviews)
4. [Brevo](https://www.getapp.sg/software/91466/brevo) — 4.6/5 (3415 reviews)
5. [noCRM](https://www.getapp.sg/software/100103/you-don-t-need-a-crm) — 4.6/5 (490 reviews)

## Reviews

### "Thank You \[SENSITIVE CONTENT HIDDEN\]" — 5.0/5

> **Sehan** | *9 January 2020* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Frindly Customer Service and Friendly Staff
> 
> **Cons**: User Friendly Interface.&#10;&#10;Low Value Cost.
> 
> Best SMS Gateway \!\! :) :)

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### "All are okay except the price" — 5.0/5

> **Chamupathi Gigara** | *15 June 2020* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: API is quick. Easy to learn and use. And I love the attribute mapping feature.
> 
> **Cons**: HNB Cards and not working for online payments. Price is bit expensive than others.
> 
> Good service. But the main problem is my HNB card is not working for online payments.

-----

### "Signing of the agreement form" — 3.0/5

> **PRINCE** | *10 June 2020* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: It's a nice software that helps automate how I respond to my customers without always been there all the time.
> 
> **Cons**: The aspect of signing user agreement should be improved because the method is discouraging. The company should adopt a user agreement form that a user can sign by clicking I agree to the terms and conditions than the normal method they are using.
> 
> It help my business alot by reducing strees on me since I'm the only one managing my company for now

-----

### "Awesome Experience\!\!" — 5.0/5

> **Ashan** | *10 October 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very friendly team to deal with.&#10;No issues or down times happened while i'm using this system so far
> 
> **Cons**: Nothing at all.&#10;I would like to have grouping option in the people list.

-----

### "Usage of ShoutOUT in Finsbury Adelaide" — 4.0/5

> **Dasith** | *18 June 2020* | Printing | Recommendation rating: 7.0/10
> 
> **Pros**: We liked  QR codes MLM very much. Inter-interoperability was really impressive with this  software
> 
> **Cons**: Nothing. Just GM doesn't like to go ahead with the paid version as he just needed not to spend the money for the software.

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## Links

- [View on GetApp](https://www.getapp.sg/software/2053711/shoutout)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/shoutout/> |
| en-AE | <https://www.getapp.ae/software/2053711/shoutout> |
| en-AU | <https://www.getapp.com.au/software/2053711/shoutout> |
| en-CA | <https://www.getapp.ca/software/2053711/shoutout> |
| en-GB | <https://www.getapp.co.uk/software/2053711/shoutout> |
| en-IE | <https://www.getapp.ie/software/2053711/shoutout> |
| en-NZ | <https://www.getapp.co.nz/software/2053711/shoutout> |
| en-SG | <https://www.getapp.sg/software/2053711/shoutout> |
| en-ZA | <https://www.getapp.za.com/software/2053711/shoutout> |

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