--- description: If you're in a hunt for the best solution for your business, learn what textback.ai has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: textback.ai Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [textback.ai](/software/2055254/textback-ai) # textback.ai Canonical: https://www.getapp.sg/software/2055254/textback-ai > textback.ai is a battle-tested SMS marketing platform designed for volume messaging to help marketers achieve their objectives, connect with their customers and clients, and grow their business. > > Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of textback.ai Communicate with thousands of your customers at once with SMS messaging. Benefits of SMS marketing campaigns: - 98% of overall texts are read - 90% of SMS are read within 3 minutes of being received - 64% of consumers want businesses to text them more often - 56% of consumers would messaging over calling customer support Benefits of textback.ai advanced SMS messaging platform: Get unrivalled message delivery. With global routing power from a single provider and 10+ routing options in most countries We are marketeer friendly. Our platform was built to handle the demands of affiliate marketing professionals. We enable you to send the right messages to the right users at the right time including promo campaigns, offers, feedback and surveys. High volume specialists. Through our partnerships and advanced delivery we are built to allow high volume sending for large scale campaigns. We help you grow. With years of experience in the SMS marketing business we know the best practice to send messages that can boost your sales and leads. Unlock a new marketing channel with SMS marketing. Get in touch with textback.ai today\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Textback.ai ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Please contact textback.ai directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Canada, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Malta, Monaco, Montenegro, Netherlands, New Zealand and 13 more ## Features - 2-Way Messaging - API - Activity Dashboard - Automated Responses - Autoresponders - CRM - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Chat/Messaging - Communication Management - Contact Database - Contact Management - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Templates - Drip Campaigns - Engagement Tracking ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Marketing Software](https://www.getapp.sg/directory/1291/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.getapp.sg/directory/1291/sms-marketing/software) - [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software) ## Alternatives 1. [Wati](https://www.getapp.sg/software/2068239/wati) — 4.6/5 (202 reviews) 2. [TextP2P](https://www.getapp.sg/software/118243/text-p2p) — 5.0/5 (124 reviews) 3. [Sinch MessageMedia](https://www.getapp.sg/software/105273/messagemedia) — 4.6/5 (51 reviews) 4. [Kimoby](https://www.getapp.sg/software/2048830/kimoby) — 5.0/5 (22 reviews) 5. [Emotive](https://www.getapp.sg/software/2069556/emotive) — 4.3/5 (106 reviews) ## Reviews ### "All-In Solution for (SMS) Data Management & Sending + In-Depth Analytics/Features" — 4.0/5 > **Stan** | *10 February 2022* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Textback is extremely easy to use and you can set up multiple accounts per geo, route, vertical (your preference), data management and storage is the beste I have seen so far in the industry with built-in data validation and carrier validation. > > **Cons**: Does not support API, after updates the software can have some bugs, but these are often resolved soon > > Overall experience has been very good, Textback has been the only sending platform I have actively used since we started and haven't stopped using since, we ran Australia, UK, US, Canada and France with Textback and results have been good so far. As for the account managers, they are always active and very friendly, whenever you have feedback or need help they will reply to you in a timely manner and find a suitable solution. ----- ### "Best in class" — 5.0/5 > **Dan** | *15 February 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Even if you are a novice with software applications, The Textback UI is very intuitive and is easy for anyone to learn quickly. It's robust functionality that is constantly being improved with cutting edge features is only exceeded by its unparalleled customer service. As a daily user of Textback for 2+ years, I highly recommend this product. > > **Cons**: Although it was very intuitive, building responder trees was the most challenging part of the learning curve. This was mostly because it was new functionality we had never worked with before. As Textback continues to build upon their service, detailed use-cases and examples in this facet of the software application will be extremely useful. > > The customer service team is excellent. You always feel supported and they go above and beyond to make sure any issue is resolved expediently. ## Links - [View on GetApp](https://www.getapp.sg/software/2055254/textback-ai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data