---
description: If you're in a hunt for the best solution for your business, learn what Odigo has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Odigo Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Odigo](/software/2056121/odigo)

# Odigo

Canonical: https://www.getapp.sg/software/2056121/odigo

> A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.3/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Odigo

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Belgium, France, Luxembourg, Netherlands, Spain, United Kingdom

## Features

- AI Copilot
- AI/Machine Learning
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automatic Call Distribution
- Blended Call Center
- CES Survey Structure
- CSAT Survey Structure
- Call Center Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management

## Integrations (4 total)

- Dialogflow
- Microsoft Teams
- Salesforce.org Nonprofit Cloud
- Watson

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)

## Related Categories

- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)
- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)

## Alternatives

1. [Genesys Cloud CX](https://www.getapp.sg/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
2. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1755 reviews)
3. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4076 reviews)
4. [NiCE CXone](https://www.getapp.sg/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)
5. [inconnect](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)

## Reviews

### "Expensive solution" — 3.0/5

> **Verified Reviewer** | *15 January 2021* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: The solution is very  stable with few issues
> 
> **Cons**: The support from Odigo support team is not good

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### "The logiciel" — 5.0/5

> **Floriane** | *8 December 2022* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Facile et fluide parfait pour gérer les appels.
> 
> **Cons**: Le design est peu dépassé mais ce qui compte c’est la fonctionnalité
> 
> Ras

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### "Globalement performant" — 4.0/5

> **Bruno** | *3 January 2023* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: Un grand nombre d'option de configuration.
> 
> **Cons**: Certaines fonctions ne sont pas intuitives contrairement à la majorité d'entres-elles.

## Links

- [View on GetApp](https://www.getapp.sg/software/2056121/odigo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/odigo/> |
| en-AE | <https://www.getapp.ae/software/2056121/odigo> |
| en-AU | <https://www.getapp.com.au/software/2056121/odigo> |
| en-CA | <https://www.getapp.ca/software/2056121/odigo> |
| en-GB | <https://www.getapp.co.uk/software/2056121/odigo> |
| en-IE | <https://www.getapp.ie/software/2056121/odigo> |
| en-NZ | <https://www.getapp.co.nz/software/2056121/odigo> |
| en-SG | <https://www.getapp.sg/software/2056121/odigo> |
| en-ZA | <https://www.getapp.za.com/software/2056121/odigo> |

-----

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