---
description: If you're in a hunt for the best solution for your business, learn what Resolve has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Resolve Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Resolve](/software/2056311/resolve-1)

# Resolve

Canonical: https://www.getapp.sg/software/2056311/resolve-1

> Resolve’s Agentic Resolution Fabric is an AI-powered automation platform that unifies knowledge, automation, orchestration, and intelligent assistance to deliver autonomous IT operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Resolve

Unified Knowledge Retrieval
Lower Ticket Volume
Increased BusinessAgility
Touchless Remediation
Instant Self-Service Resolution
Reduced Operational Overhead

## About the vendor

- **Company**: Resolve Systems

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Resolve uses a subscription-based pricing model, with tiers based on number of workflows and/or users needed. Pricing can also vary according to the level of support tier requested.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Algeria, Andorra, Angola, Austria, Belarus, Belgium, Benin, Bosnia & Herzegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa and 90 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Automated Routing
- Chatbot
- Collaboration Tools
- Customizable Branding
- Data Import/Export
- Generative AI
- Knowledge Base Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Chat
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management

## Integrations (36 total)

- AWS Identity and Access Management (IAM)
- AlienVault OSSIM
- AppDynamics
- BigPanda
- ChatGPT
- Claude
- Datadog
- Dynatrace
- F5 BIG-IP
- Freshdesk
- GitHub
- GitLab
- Intune HRMS
- Jira
- LDAP Manager

... and 21 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3409 reviews)
2. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.5/5 (685 reviews)
4. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
5. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4072 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2056311/resolve-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/resolve-1/> |
| en-AE | <https://www.getapp.ae/software/2056311/resolve-1> |
| en-AU | <https://www.getapp.com.au/software/2056311/resolve-1> |
| en-CA | <https://www.getapp.ca/software/2056311/resolve-1> |
| en-GB | <https://www.getapp.co.uk/software/2056311/resolve-1> |
| en-IE | <https://www.getapp.ie/software/2056311/resolve-1> |
| en-NZ | <https://www.getapp.co.nz/software/2056311/resolve-1> |
| en-SG | <https://www.getapp.sg/software/2056311/resolve-1> |
| en-ZA | <https://www.getapp.za.com/software/2056311/resolve-1> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Resolve","description":"At Resolve, we’re redefining IT operations for the Zero Ticket future. Our agentic resolution fabric autonomously detects, diagnoses, and resolves issues before they disrupt the business. By transforming reactive, manual workflows into proactive, self-healing operations, we help IT teams slash ticket volume by up to 90%, cut MTTR from hours to minutes, and scale efficiently without adding headcount. Trusted by some of the world’s largest enterprises, Resolve empowers IT teams to move beyond firefighting and lead true proactive transformation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/102a8457-df11-481e-81d6-04066b6a47fd.png","url":"https://www.getapp.sg/software/2056311/resolve-1","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2056311/resolve-1#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Resolve","position":3,"item":"/software/2056311/resolve-1","@type":"ListItem"}],"@id":"https://www.getapp.sg/software/2056311/resolve-1#breadcrumblist"}]}
</script>