---
description: If you're in a hunt for the best solution for your business, learn what Hippo has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hippo Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Hippo](/software/2056592/hippo)

# Hippo

Canonical: https://www.getapp.sg/software/2056592/hippo

> Hippo is an automation suite that helps businesses improve customer retention by automating customer engagements and support through omnichannel engagements by including bots, live chats, phone calls, WhatsApp, SMS, emails, push notifications, and In-app popups in marketing strategy.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Hippo

 Instant broadcast (email, SMS, WhatsApp, push notifications, pop-ups).
 Omnichannel engagements with all stakeholders.
 WhatsApp enabled for customer support, website widget, and campaigns.
 Live campaigns based on customer journey.
 Intuitive dashboard
 Proactive support to customers via chatbot, livechat, phone, WhatsApp, and conference calls.
 14-days free trial (no credit card required).
 Can be integrated with current setup including Shopify, WordPress, WIX, BigCommerce, Prestashop etc.
 Handle everything from phone devices including Android and iOS SDKs.
 Email and webpage builder.
 Flexible plans (quarterly/semi-annual/annual).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: JungleWorks
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$17.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Starts with $17 per agent for a month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, English, European Portuguese, French, Hindi, Malay, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Contact Management
- Customizable Branding
- File Sharing
- Mobile Access
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Third-Party Integrations
- Transcripts/Chat History

## Integrations (5 total)

- Jugnoo
- Panther
- Plivo
- Shopify
- Yelo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16296 reviews)
3. [Slack](https://www.getapp.sg/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "Highly Recommend\!" — 5.0/5

> **Meghan** | *2 April 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Hippo was a great resource our company added. It was easy to use and exactly what we were looking for.
> 
> **Cons**: The installation process was a little long and frustrating because of our specific types of computers/software.

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### "good conversational plattaform" — 4.0/5

> **crasue** | *28 June 2021* | Arts & Crafts | Recommendation rating: 8.0/10
> 
> **Pros**: the Customizable Chat Bots, the chance to have a 14 day trial , the pricing is affordable for all the features you can use through hippo, the use of tags is useful , and the options for the metrics too
> 
> **Cons**: till now, i haven't got any problems or something i dislike about it
> 
> it has helped me with my customers to stay conected, saved me time  in my bussines hours , and catch the attention of new customers

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### "user not-so-friendly" — 5.0/5

> **Verified Reviewer** | *27 February 2020* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: I liked that it was easy enough to manage vehicle repairs that my department was using daily
had in depth detail about maintenance for a vehicle vs. general repairs
> 
> **Cons**: didn't seem to be too user-friendly. took too many "clicks" to get to where you wanted to go. It could've used an upgrade, like an A.I type fill-in the blank.
> 
> overall, I'm 50/50 on this program, although I didn't have enough time of continuous use on it

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### "Hippo" — 5.0/5

> **Scott** | *19 May 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use with no issues when downloading and low/no price.
> 
> **Cons**: None that have come up since using this product.

## Links

- [View on GetApp](https://www.getapp.sg/software/2056592/hippo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/hippo/> |
| en-AE | <https://www.getapp.ae/software/2056592/hippo> |
| en-AU | <https://www.getapp.com.au/software/2056592/hippo> |
| en-CA | <https://www.getapp.ca/software/2056592/hippo> |
| en-GB | <https://www.getapp.co.uk/software/2056592/hippo> |
| en-IE | <https://www.getapp.ie/software/2056592/hippo> |
| en-NZ | <https://www.getapp.co.nz/software/2056592/hippo> |
| en-SG | <https://www.getapp.sg/software/2056592/hippo> |
| en-ZA | <https://www.getapp.za.com/software/2056592/hippo> |
| pt | <https://www.getapp.com.br/software/2056592/hippo> |
| pt-PT | <https://www.getapp.pt/software/2056592/hippo> |

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