---
description: If you're in a hunt for the best solution for your business, learn what Expertflow Contact Center has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Expertflow Contact Center Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Expertflow Contact Center](/software/2056846/expertflow-contact-center)

# Expertflow Contact Center

Canonical: https://www.getapp.sg/software/2056846/expertflow-contact-center

> Expertflow Contact Center integrates voice, chat, video, web \& social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Expertflow Contact Center

Improve your customer experience (CX)

a). Allow your clients to call you from their phone or from their Webbrowser by using WebRTC voice, video, and screen share
b). Enable clients to contact you  over any chat channel (SMS, FB Messenger, Whatsapp,..) with Hybrid Chat and automate with any Chatbot (Dialogflow, IBM Watson, Microsoft Bot framework,..)
c). Automate voice calls with an IVR and optional virtual assistants such as Google Dialogflow or Microsoft Speech
d). Use ACD (automated call distribution) with Skill-Based Routing
e). Reporting
f). Voice recording
g). SSO and LDAP integration
h). Use Microsoft Teams as an optional telephony client

## About the vendor

- **Company**: Expertflow
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Per User
- **Pricing Details**: per concurrent agent
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Switzerland

## Features

- Activity Dashboard
- Agent Interface
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Chatbot
- Computer Telephony Integration
- Contact Management
- Customer History

## Support Options

- Chat

## Category

- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
3. [JustCall](https://www.getapp.sg/software/2047760/justcall) — 4.1/5 (223 reviews)
4. [Five9](https://www.getapp.sg/software/91276/five9) — 4.2/5 (481 reviews)
5. [Genesys Cloud CX](https://www.getapp.sg/software/104597/genesys-cloud) — 4.3/5 (262 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2056846/expertflow-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/expertflow-contact-center/> |
| en-AE | <https://www.getapp.ae/software/2056846/expertflow-contact-center> |
| en-AU | <https://www.getapp.com.au/software/2056846/expertflow-contact-center> |
| en-CA | <https://www.getapp.ca/software/2056846/expertflow-contact-center> |
| en-GB | <https://www.getapp.co.uk/software/2056846/expertflow-contact-center> |
| en-IE | <https://www.getapp.ie/software/2056846/expertflow-contact-center> |
| en-NZ | <https://www.getapp.co.nz/software/2056846/expertflow-contact-center> |
| en-SG | <https://www.getapp.sg/software/2056846/expertflow-contact-center> |
| en-ZA | <https://www.getapp.za.com/software/2056846/expertflow-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.sg/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Expertflow Contact Center","description":"Expertflow Contact Center connects voice, chat, video, web &amp; social media channels with market-leading AI, Speech recognition, voice, and chatbots thus providing virtual assistants to enhance customer experience.  The knowledgebase or CRM integrated bots also assist agents in efficiently responding to customers' queries. Expertflow CTI connector embeds the telephony bar within CRM such as MS Dynamics, SAP, Oracle, Avanza, Salesforce, and ServiceNow, etc., so agents can handle call control while browsing and updating customer information from the same interface.\nIt can work on top of any contact center such as Cisco or FusionPBX.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/23008566-33dc-407f-8e23-d60c0b5a2aa2.png","url":"https://www.getapp.sg/software/2056846/expertflow-contact-center","@id":"https://www.getapp.sg/software/2056846/expertflow-contact-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/software/2056846/expertflow-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Quality Assurance Software","position":2,"item":"/directory/3834/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"Expertflow Contact Center","position":3,"item":"/software/2056846/expertflow-contact-center","@type":"ListItem"}]}]}
</script>