--- description: If you're in a hunt for the best solution for your business, learn what ClickTale has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ClickTale Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/109/web-analytics/software) > [ClickTale](/software/20572/clicktale) # ClickTale Canonical: https://www.getapp.sg/software/20572/clicktale Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/20572/clicktale?page=2) > ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users. > > Verdict: Rated **4.1/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ClickTale Session playback: See recording of browser sessions to understand how your users move, scroll, and click. Data-rich heat maps: See a variety of heat maps to understand the parts of the page users engage with most. Includes: click heatmaps, scroll reach heatmaps, link analytics, attention heatmaps and mouse move heatmaps. Conversion Funnels: See a visual graphic representation of your visitors' page-to-page journey. Drill down to session playbacks. Form Analytics: See which fields users fill out the most and which they leave blank helping to optimise your forms and avoid drop out. Site Efficiency Tools: See a set of reports such as JS error reports and bounce reports. Access a page console to see an overview of page performance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 9 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ClickTale ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Pricing is based on the solution you buy. Please contact ClickTale for a custom quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, India, United Kingdom, United States ## Features - API - Behavioral Analytics - Campaign Management - Conversion Tracking - Customer Segmentation - Dashboard - Form Analytics - Heatmaps - Keyword Tracking - Monitoring - Multi-Channel Data Collection - Performance Management - Predictive Analytics - Reporting/Analytics - Segmentation - Sentiment Analysis - Site Search Tracking - Survey/Poll Management - Tagging - Text Analysis ## Integrations (2 total) - Mailchimp - Salesforce Marketing Cloud ## Support Options - FAQs/Forum - Knowledge Base ## Category - [Web Analytics Tools](https://www.getapp.sg/directory/109/web-analytics/software) ## Related Categories - [Web Analytics Tools](https://www.getapp.sg/directory/109/web-analytics/software) - [Website Monitoring Software](https://www.getapp.sg/directory/113/website-monitoring/software) - [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) - [Heatmap Tools](https://www.getapp.sg/directory/1293/heatmap/software) - [User Testing Software](https://www.getapp.sg/directory/2075/user-testing/software) ## Alternatives 1. [EngageBay CRM](https://www.getapp.sg/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 2. [Lucky Orange](https://www.getapp.sg/software/112955/lucky-orange) — 4.7/5 (260 reviews) 3. [Freshsales](https://www.getapp.sg/software/104265/freshsales) — 4.5/5 (621 reviews) 4. [Pipedrive](https://www.getapp.sg/software/90507/pipedrive) — 4.5/5 (3042 reviews) 5. [Hootsuite](https://www.getapp.sg/software/20432/hootsuite) — 4.4/5 (3795 reviews) ## Reviews ### "Clicktale Review" — 5.0/5 > **foster** | *14 December 2021* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Clicktale records and analyze my prospects in real time and gives me feedback on how they are interacting with my marketing sales funnel. It's easy to install with a unique value proposition with an insane granular data analysis. Clicktale has video recording of my clients entire session on my website > > **Cons**: Tracking tags slows down my entire website. Watching one recording after the other is time consuming. > > Clicktale has comprehensive page reports and very easy to implement. It pinpoints conversion leakages on my landing pages ----- ### "Expensive, but worth it\!" — 5.0/5 > **Joel** | *25 February 2019* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: - Outstanding information for your web site analytics - Session replays and seeing what users do/click on is invaluable information - Tons of reports and data that you can filter through to get a great understanding of your customers > > **Cons**: - Can be cost prohibitive for most small businesses > > We used ClickTale to see how our web site users were interacting with our content and all I can say is wow\! Seeing how they were moving around the site, what they were clicking on was so valuable to us. We were able to make a few small tweaks and see big results in our revenue. They are a bit expensive compared to other solutions, but they are worth every penny if you are serious about getting the most out of your web site visitors. ----- ### "Not the greatest" — 3.0/5 > **Erin** | *30 March 2018* > > **Pros**: The concept behind the software sounds great\! Being able to see all how people interact with your website from screen recordings, heat maps, etc... but in reality it never really worked that well for my company. The one good thing the company did was provide on-site training for the product. However, even after the training it felt it was super hard to use. > > **Cons**: We have a large, multinational corporation with users from around the globe in multiple languages and currencies. Our codebase is more than 20 years old and our product is very complex. Because of this, our subscription never really got set up so well that I found any use for the software. It seemed like something was always going wrong, no screen recordings were available, etc... every time I sat down to try to find something it was hard to figure out where to go and what to click on. The usability really needed a serious improvement. In the end, we cancelled our subscription as the money we were paying and the use we got out of it didn't make sense. I would not recommend it unless you have a very simple product with a new codebase. ----- ### "Excellent Web Analytics Tool for Optimizing User Experience" — 4.0/5 > **Verified Reviewer** | *16 March 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I have been using ClickTale for my business for the past year, and it has proven to be an essential tool in optimizing the user experience on my website, I find ClickTale's interface is easy to navigate, making it simple to access and understand the data provided and it's unique features such as heat maps, session replays, and conversion funnels have helped me gain valuable insights into my customers' behavior and preferences. > > **Cons**: It does not integrate with as many third-party tools as some other web analytics tools, limiting its overall functionality ----- ### "Mobile experience monitor" — 5.0/5 > **Carine Sylvie** | *28 November 2023* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The best software to monitor mobile app experience. Very practice to uderstand users behaviour. > > **Cons**: The princing can be considered as a litle higher compared to competitors. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/20572/clicktale?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/20572/clicktale) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data