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description: If you're in a hunt for the best solution for your business, learn what Wavity Help & Service Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Wavity Help & Service Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Wavity Help & Service Desk](/software/2057237/wavity-help--service-desk)

# Wavity Help & Service Desk

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> Wavity Help \& Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.
> 
> Verdict: Rated **4.8/5** by 43 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 43 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Wavity
- **Location**: Milpitas, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Bangladesh, Canada, France, Germany, India, Ireland, Mexico, New Zealand, Nigeria, Pakistan, Philippines, Singapore, South Africa, Sri Lanka, Sweden, Switzerland, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Automated Routing
- Change Management
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Email Templates
- Incident Management
- Macros/Templated Responses
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Problem Management
- Real-Time Chat

## Integrations (4 total)

- Dropbox
- Google Calendar
- Google Drive
- Microsoft 365

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [Change Management Software](https://www.getapp.sg/directory/971/change-management/software)

## Alternatives

1. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3466 reviews)
2. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.6/5 (779 reviews)
3. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4088 reviews)
4. [Milvus](https://www.getapp.sg/software/132287/milvus) — 4.8/5 (298 reviews)
5. [Supremo Remote Desktop](https://www.getapp.sg/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Reviews

### "Great tool for Ticketing and Support HelpDesk\!" — 5.0/5

> **Sunny** | *30 September 2022* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The user interface of Wavity tool is very simple and easy to work with. Training our staff on this tool has been very simple. There are several applications included that have been easy to implement.  We use the tool for employee benefits tracking for our clients employees. The Wavity support team is always quick to help and we have been enjoying great experience.
> 
> **Cons**: So far we did not get any major issues with the implementation and usage.
> 
> Tracking enrollment for employees of our clients was major challenge. We used to have to rely on email and paper enrollment form processing. We were missing emails and losing track of emails. With the implementation of the Wavity ticketing system, the overall management of enrollment process has been streamlined in our office. We do not miss on enrollments and that in turn has cut down our processing times and saved us many hrs every month.

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### "Easy to use yet competitive in price" — 5.0/5

> **prabhakar** | *16 December 2022* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Wavity is one stop solution for entire business for those who wants to integrate technology in their Organization.
> 
> **Cons**: Not as such. Team Saadhikar is happy to use Wavity in their job responsibilities.
> 
> For those who can not afford costly software , Wavity can be a solution.

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### "It Ticketing and HRM" — 3.0/5

> **Mohith** | *27 December 2022* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10
> 
> **Pros**: Good on the It Ticketing and Notification
> 
> **Cons**: Approval Interface and Payroll Interface

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### "Very flexible ticketing system" — 5.0/5

> **Max** | *29 December 2023* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy-to-customize and easy-to-use software
> 
> **Cons**: Nothing our team can think of at this moment

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### "NextGen ticketing system" — 5.0/5

> **Divyang** | *14 July 2023* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Wavity's native mobile application \& their dashboard based UI are super simple \& easy to use.
> 
> **Cons**: None, since the platform is being used for our external ticketing needs.

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## Links

- [View on GetApp](https://www.getapp.sg/software/2057237/wavity-help--service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/wavity-help-service-desk/> |
| en-AE | <https://www.getapp.ae/software/2057237/wavity-help--service-desk> |
| en-AU | <https://www.getapp.com.au/software/2057237/wavity-help--service-desk> |
| en-CA | <https://www.getapp.ca/software/2057237/wavity-help--service-desk> |
| en-GB | <https://www.getapp.co.uk/software/2057237/wavity-help--service-desk> |
| en-IE | <https://www.getapp.ie/software/2057237/wavity-help--service-desk> |
| en-NZ | <https://www.getapp.co.nz/software/2057237/wavity-help--service-desk> |
| en-SG | <https://www.getapp.sg/software/2057237/wavity-help--service-desk> |
| en-ZA | <https://www.getapp.za.com/software/2057237/wavity-help--service-desk> |

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