---
description: If you're in a hunt for the best solution for your business, learn what Rate My Service has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Rate My Service Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Rate My Service](/software/2057663/rate-my-service)

# Rate My Service

Canonical: https://www.getapp.sg/software/2057663/rate-my-service

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> RateMyService is a Customer Feedback solution that helps businesses, in 3-minutes, insert a NO-CODE Survey in their staffs Email Signature.
> 
> Verdict: Rated **4.9/5** by 59 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Rate My Service

\- PEACE OF MIND - Your customers can instantly connect with a manager when balls are dropped.
- REMOVE "DEAD WOOD" - Quickly identify your worst performers and help them grow\!
- TIME SAVER - No more need to monitor/inspect your staff mailboxes.
- BECOME BETTER - Watch your team "fly higher" as a result of an email signature CSAT.
- CELEBRATE AWESOMENESS - Identify your top staff performers and celebrate their awesomeness\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 59 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rate My Service

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Unlimited Google Reviews
Unlimited Surveys
Customizable Surveys
Animated Surveys
10 Languages
Customizable CTA
Reports \& Dashboards
Unlimited Customers
Unlimited Responses
Unlimited Email Alerts
Customer Support
Unlimited Data Storage
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Danish, English, French, German, Russian, Spanish
- **Available Countries**: South Africa

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- CSAT Survey Structure
- Complaint Monitoring
- Customer Experience Management
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Data Visualization
- Email Management
- Feedback Management
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Trend Analysis
- Visual Analytics
- Widgets

## Support Options

- Email/Help Desk

## Category

- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.getapp.sg/software/2371/surveymonkey) — 4.6/5 (10447 reviews)
2. [Trustpilot](https://www.getapp.sg/software/113149/trustpilot) — 4.5/5 (1204 reviews)
3. [Jotform](https://www.getapp.sg/software/10191/jotform-4-0) — 4.7/5 (2869 reviews)
4. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1777 reviews)
5. [ReputationStacker](https://www.getapp.sg/software/2071031/reputationstacker) — 4.9/5 (43 reviews)

## Reviews

### "Feedback on service is a gem for business to grow and that’s what makes Rate my service amazing." — 5.0/5

> **Verified Reviewer** | *13 December 2022* | Internet | Recommendation rating: 7.0/10
> 
> **Pros**: Amazing tool to help us improve our business customer service experience which fetch not only loyalty and trustworthiness from clients but also help us improve our services and make it customer focused.
> 
> **Cons**: UI and design could be improved to make it more attractive to use.

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### "Amazing tool useful to manage customer audience" — 5.0/5

> **olderico** | *19 December 2022* | Import & Export | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, nice looking, quick to configure and simple to implement
> 
> **Cons**: I hope they will implement the opportunity to implement native in some website
> 
> very good experience and Very useful and interesting tool to engage customers

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### "Know Your Client" — 5.0/5

> **Richard** | *5 May 2022* | Investment Management | Recommendation rating: 9.0/10
> 
> **Pros**: We implemented 'Rate my service' and noticed an instant engagement from our clients. There is nothing more important than understanding our clients and their needs.  I also love the ability to track the feedback of each of our staff members.
> 
> **Cons**: None, we are very happy. Nothing we would change.
> 
> an absolute must-have for any service-based company.

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### "Super & simple customer satisfaction tool" — 5.0/5

> **Aaditya** | *12 December 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: This customer feedback tool is a godsend for customer service. It's easy to use, customers love how easy it is to give feedback, you can integrate it with your email, it's customizable, it's feature-rich and the customer service is amazing. I've used it for my clients and myself, and I will continue to use it. It's the best product for customer service.
> 
> **Cons**: I did not find any fault with the product so no need to change it is the perfect tool.

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### "Straightforward but meaningful" — 5.0/5

> **Alex** | *12 December 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Super easy to setup right out of the box, took absolutely no time to install the code into both my emails and also our helpdesk emails. The interface is so simple to use there was no learning curve which is always appreciated.
> 
> **Cons**: I haven't found anything that I dislike about the software.
> 
> I've enjoyed the ease of use, everything from setup to reporting is so straightforward that it doesn't require even basic documentation, it just makes sense. This now allows us to capture customer sentiment regularly in just simple exchanges. No special polls or programs.

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## Links

- [View on GetApp](https://www.getapp.sg/software/2057663/rate-my-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/rate-my-service/> |
| en-AE | <https://www.getapp.ae/software/2057663/rate-my-service> |
| en-AU | <https://www.getapp.com.au/software/2057663/rate-my-service> |
| en-CA | <https://www.getapp.ca/software/2057663/rate-my-service> |
| en-GB | <https://www.getapp.co.uk/software/2057663/rate-my-service> |
| en-IE | <https://www.getapp.ie/software/2057663/rate-my-service> |
| en-NZ | <https://www.getapp.co.nz/software/2057663/rate-my-service> |
| en-SG | <https://www.getapp.sg/software/2057663/rate-my-service> |
| en-ZA | <https://www.getapp.za.com/software/2057663/rate-my-service> |

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