---
description: If you're in a hunt for the best solution for your business, learn what Qualifacts Credible has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Qualifacts Credible Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/71/mental-health/software) > [Qualifacts Credible](/software/2057703/credible-behavioral-health)

# Qualifacts Credible

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> Comprehensive and configurable Behavioral Health EHR that improves clinical, administrative, and financial operations with intuitive workflows, form builder, assessments, telehealth, patient portal, mobile access, inpatient and integrated care, reporting, analytics, and Business Intelligence.
> 
> Verdict: Rated **3.9/5** by 72 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Qualifacts Credible

Fully integrated and comprehensive EHR with scalable clinical, scheduling, e-prescribing, billing, and reporting allowing you to streamline processing, eliminate navigating multiple systems, and reduce manual data entry.

Configurability enables you to tailor the system with your specific requirements, to align with workflows, program, and organizational needs.   

Self-service configuration features enable you to tailor the EHR locally, without relying on vendor customizations, saving you from unbudgeted expenses. 

Simplify the documentation process with user-friendly interfaces, mobile solutions, and intuitive workflows, to save valuable time and improve overall efficiency.  

Straight-forward form builder tools make it easy to develop, deploy, and edit customized service documents, forms, and templates.

All-in-one Revenue Cycle Management solutions maximize revenue by seamlessly integrating billing and claims management, reducing administrative burdens and minimizing errors.  

With integrated billing features, claim scrubbers, denial queues, and batch claim error reports, you can achieve 8% fewer claim denials and collect receivables 24 days faster than industry standard.   

Gain valuable insights into performance with advanced reporting and analytics tools to track KPIs, monitor outcomes, and make data-driven decisions to drive continuous improvement and operational efficiency.  

Ensure adherence to State Reporting obligations, with ongoing system compliance updates that adapt to evolving state regulations, without additional charges. 

Virtual Care allows you to extend your reach with virtual services to meet clients everywhere. 

Integrations simplify care coordination between providers and drive positive outcomes with viewable health care summaries for shared clients.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 72 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Qualifacts
- **Location**: Nashville, US
- **Founded**: 2000

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: We are happy to discuss solutions and pricing for individual agencies. Qualifacts offers three EHRs – Credible, CareLogic, and InSync - our team of experts will help you find the best solution based on your location, programs, and specific needs. For additional pricing information, please request a demo.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Calendar Management
- Care Plan Management
- Charting
- Claims Management
- Claims Scrubbing
- Clinic Interoperability
- Clinical Notes
- Coding Assistance
- Compliance Tracking
- Confirmations/Reminders
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Decision Support Systems
- Document Management
- Document Storage

## Integrations (1 total)

- Method One

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Mental Health Software](https://www.getapp.sg/directory/71/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.getapp.sg/directory/71/mental-health/software)
- [Electronic Medical Records Software](https://www.getapp.sg/directory/56/electronic-medical-records/software)
- [Mental Health EHR Software](https://www.getapp.sg/directory/2651/behavioral-mental-health-electronic-health-records/software)

## Alternatives

1. [Sessions Health](https://www.getapp.sg/software/2062955/sessions-health) — 4.9/5 (127 reviews)
2. [EHRYourWay](https://www.getapp.sg/software/102909/ehr-your-way) — 4.9/5 (529 reviews)
3. [CounSol.com](https://www.getapp.sg/software/106667/counsol-com) — 4.7/5 (829 reviews)
4. [Valant EHR Suite](https://www.getapp.sg/software/102851/valant-behavioral-health) — 4.2/5 (339 reviews)
5. [TherapyNotes, LLC](https://www.getapp.sg/software/102863/therapynotes-com) — 4.7/5 (969 reviews)

## Reviews

### "Credible is organized and helpful." — 5.0/5

> **Sara** | *1 January 2020* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Credible helps me bill on my clients in an organized fashion. It is reliable, up to date and easy to use.
> 
> **Cons**: There are connection errors from time to time.

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### "No one loves their Electronic Health Record" — 4.0/5

> **Michael** | *3 October 2022* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Credible has merged with Qualifacts which has open the doors to many new resources.
> 
> **Cons**: Many of their updates have unintended consequences that need patches later.
> 
> Credible has a robust RCM functionality.  It has greatly increased claim management.

-----

### "Losing Faith" — 2.0/5

> **William** | *14 November 2024* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: very configurable and can be used for more than an EMR. B.I. is good.
> 
> **Cons**: Lately has lots of latency issues. Seems like everyday. Do weekly updates that tend to break other parts of the system. Asking customers to test a rollout is not working out at all..
> 
> Been using since 2010. First ten years the product was solid and reliable. Now that the tech is outsourced there are many issues. The community is a good thought but the teams I am on it seems repetitive.

-----

### "Credible works well for us\!" — 4.0/5

> **Laura** | *26 September 2022* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: This product is more intuitive than our last one. It is easy to navigate and most staff have adapted quite well.
> 
> **Cons**: Not as many internal validations as we would like; customer support could be better; form builder could have more features.

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### "Credible BH" — 4.0/5

> **Verified Reviewer** | *9 December 2019* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: It is fairly self explanatory, has integrated e-prescription platform, embedded guide to help with making sure you are documenting enough to bill the right level of care.
> 
> **Cons**: no way to track lab results, not medically friendly for psychiatrists

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## Links

- [View on GetApp](https://www.getapp.sg/software/2057703/credible-behavioral-health)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/credible/> |
| en-AE | <https://www.getapp.ae/software/2057703/credible-behavioral-health> |
| en-AU | <https://www.getapp.com.au/software/2057703/credible-behavioral-health> |
| en-CA | <https://www.getapp.ca/software/2057703/credible-behavioral-health> |
| en-GB | <https://www.getapp.co.uk/software/2057703/credible-behavioral-health> |
| en-IE | <https://www.getapp.ie/software/2057703/credible-behavioral-health> |
| en-NZ | <https://www.getapp.co.nz/software/2057703/credible-behavioral-health> |
| en-SG | <https://www.getapp.sg/software/2057703/credible-behavioral-health> |
| en-ZA | <https://www.getapp.za.com/software/2057703/credible-behavioral-health> |

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