---
description: If you're in a hunt for the best solution for your business, learn what JSCAPE has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: JSCAPE Price, Reviews & Ratings | GetApp Singapore 2026
---

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# JSCAPE

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> JSCAPE is a secure managed file transfer solution built to automate, scale and centralize file transfer processes in one compliant, reliable platform. It supports any protocol on any platform (Windows, Linux, macOS, Solaris), and can be deployed across self-hosted, containerized or SaaS environments
> 
> Verdict: Rated **4.6/5** by 44 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of JSCAPE

JSCAPE is trusted by 1,000+ organizations in 57+ countries and has maintained an unblemished security record since 1999 through a proactive approach that keeps customers protected. The managed file transfer solution provides several significant benefits that make it a compelling choice for enterprises seeking secure and efficient file transfer capabilities:

-- Protocol versatility: JSCAPE supports the broadest range of file transfer protocols available in a single MFT platform: SFTP, FTP/S, AS2, OFTP2, HTTP/S, WebDAV, AFTP and more. This eliminates the need to manage multiple tools for different protocols or trading partners, reducing complexity across your file transfer infrastructure.

-- Security built-in, not bolted on: JSCAPE's certifications go beyond what most MFT providers maintain, including SOC 2 Type 1 and Type 2, ISO 27001, Drummond Certified™ for AS2, and FIPS 140-2 and 140-3 validated encryption. Quarterly penetration testing, annual third-party audits and quarterly GA releases mean your security posture stays current without extra effort on your end.

-- Engineered for highly regulated industries: JSCAPE is deployed across environments where compliance isn't optional, such as healthcare, financial services, manufacturing, retail and government. Built-in support for HIPAA, PCI DSS, SOX, GDPR and GLBA, combined with MFT Gateway's DMZ proxy capabilities, end-to-end encryption and comprehensive audit trails, gives compliance teams the controls they need to pass an audit at a moment’s notice.

-- Flexible, cloud-native deployment: JSCAPE offers true deployment flexibility across on-premises, private cloud, hybrid, containerized and SaaS environments, with no forced migration to a single operating model. This allows your organization to choose the infrastructure approach that fits your existing ecosystem and scale it as needs evolve.

-- Advanced workflow automation: Replace manual, error-prone file transfer processes with 100+ no-code / low-code workflow templates, including trigger-based, event-driven and time-based automations. JSCAPE's event-driven architecture reduces manual intervention, enhances operational efficiency and supports end-to-end business process automation across your organization.

-- Easily connect to your entire stack: JSCAPE automates time-consuming file workflows with built-in integrations, including AWS, Microsoft Azure, CyberArk, Box, DropBox, IBM Cloud and more. It also integrates natively with Redwood's broader automation suite, including RunMyJobs for workload automation and orchestration, enabling file transfers to trigger downstream workflows as part of a larger end-to-end strategy. REST API and Open API support extend connectivity to any enterprise application or system not covered by JSCAPE's broad library of built-in connectors, key vaults and applications.

-- Award-winning support included in every plan: JSCAPE has earned top marks on review sites for support, ease of use and implementation. A 95.9% customer satisfaction rating and eight-minute median response time across all priority levels are backed by 24/7/365 phone, email and web support, guided onboarding and quarterly health checks for no additional fees, as well as free access to training through Redwood University.

-- Flexible, predictable licensing: Competitors typically charge per user, per connection or per trading partner, but JSCAPE's standardized licensing model eliminates the need to guess your usage and scales to your organization’s needs without tacking on surprise fees. Perform core file transfer functions right out of the box, with unlimited users, trading partners and concurrent connections included as standard.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 44 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Redwood Software
- **Founded**: 1992

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Predictable, standardized pricing: Automate file transfers org-wide without surprise fees, penalties or needing to guess your usage

Flexible, scalable licensing: Adjust your processes as needs change and deploy in any environment with unlimited users and trading partners

Request a free, no-obligation price quote tailored to your business needs today.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom, United States

## Features

- API
- AS2 Capability
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audit Trail
- Authentication
- Automatic Backup
- Collaboration Tools
- Compliance Management
- Data Transformation
- Database Support
- Document Management
- Drag & Drop
- Electronic Signature
- Encryption
- Exceptions Management
- File Transfer

## Integrations (15 total)

- AWS Secrets Manager
- ActiveBatch
- Amazon S3
- Azure Blob Storage
- Azure Data Lake Storage
- Azure Key Vault
- Box
- CyberArk Privileged Access Management Solutions
- Google Cloud
- Google Drive
- IBM Cloud
- Microsoft Azure
- Microsoft Outlook
- Microsoft SharePoint
- Redwood RunMyJobs

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [EDI Software](https://www.getapp.sg/directory/285/electronic-data-interchange-edi/software)

## Related Categories

- [EDI Software](https://www.getapp.sg/directory/285/electronic-data-interchange-edi/software)
- [File Sharing Software](https://www.getapp.sg/directory/422/file-sharing-api/software)

## Alternatives

1. [Google Drive](https://www.getapp.sg/software/90762/google-drive) — 4.8/5 (28490 reviews)
2. [Google Workspace](https://www.getapp.sg/software/90761/google-apps-for-business) — 4.7/5 (17559 reviews)
3. [OneDrive](https://www.getapp.sg/software/91652/onedrive) — 4.5/5 (12700 reviews)
4. [LimeWire](https://www.getapp.sg/software/2079657/limewire) — 4.8/5 (449 reviews)
5. [Dropbox Business](https://www.getapp.sg/software/10182/dropbox-online-sync-and-file-sharing) — 4.5/5 (21688 reviews)

## Reviews

### "JSCAPE is a Platform Independent and Safest File Transfer tool for an Organization." — 4.0/5

> **Madhu** | *10 April 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Tool has a great feature for Transferring and Managing the Files, It is User-friendly and easy to use. We can Encrypt the files the way we want for a business needs. Automatic file transfer is a key feature.
> 
> **Cons**: Help and Support response takes longer than the usual sometimes. Alert and Notification needs to be improved.

-----

### "Customer Service review" — 5.0/5

> **Matt** | *26 February 2025* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: The service and support have been utmost successful, and I am very pleased with the application and support.
> 
> **Cons**: Service and support as well as level of response and application perfromance.
> 
> I have been very pleased with level of support and application performance, especially with prompt response when I need help.

-----

### "A server software that needs hours of downtime to do a maintenance : just not acceptable" — 2.0/5

> **Luc** | *12 March 2020* | Media Production | Recommendation rating: 0.0/10
> 
> **Pros**: Support all FTP flavours and detects the end of the transfer
> 
> **Cons**: Bad error handling, need to script as triggers aren't enough (no constructions like if/then/else nor correct retries).
But the ugliest is that we've a DB which is now above 6GB, and the only answer I get is "try this" with instructions to stop, and wait potentianny for hours before the maintenance is done.
If I knew that before, I would never buy this software.
> 
> Not what I expected.

-----

### "Best safe and fast MTF in the market ." — 5.0/5

> **karthik** | *14 April 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: JSCAPE's Customized solutions may be tailored to specific business requirements, such as connecting with current systems or automating certain operations. To safeguard sensitive data during file transfers, JSCAPE includes high-level security capabilities such as SSL/TLS encryption, SSH/SFTP, and FTPS. The solutions provided by JSCAPE are built for high availability, with features like as automated failover, load balancing, and clustering to ensure that file transfers are performed reliably.
> 
> **Cons**: Problems with setup or configuration, technical challenges, or limits with particular functions. Businesses must properly examine their file transfer demands and compare several options to determine which one best matches their needs.
> 
> JSCAPE's solutions are designed to give organizations of all sizes with safe and dependable file transfer capabilities, which may be a vital asset in today's data-driven environment.

-----

### "JSCAPE - Faster than the Fast platform for file transfer" — 5.0/5

> **Devansh** | *20 April 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: JSCAPE is a file transfer platform that is used to transmit the files from one system to another system. One thing that I liked most about JSCAPE is its speed of handling the files on its server and send them to their respective target system.It gives user a great experience as it provides good security by providing the functionalities like encryption of files in various formats. This maintains confidentiality and there is no risk of leaking the data.It supports a number of protocols like SFTP, FTP etc. for transferring the data.Another feature of JSCAPE that attracts users towards it is that we just need Username and password and we can access the server from anywhere , making it easily accessible.All the above points helped in reducing the complexity of business process.
> 
> **Cons**: There is nothing specific that I like least about JSCAPE but when the file transfer process runs into error, we can get notification so that we can directly solve the issue.Overall JSCAPE makes our daily task simpler.
> 
> My overall experience with JSCAPE is awesome as in our project when it comes to test the integrations, It helps alot by reducing the manual tasks of creating test cases, as there is a scheduling functionality that JSCAPE Provides to their users.Data analysis and report generation related projects have a great advantage of using JSCAPE in their daily work as it automates the scheduling of file transfer. For this they have provided a timer functionality with options of different timezones.Another feature is its UI that makes it easier to use. Overall JSCAPE MFT Server is a boon in file transfer world.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/mft-server/> |
| en-AE | <https://www.getapp.ae/software/2057705/mft-server> |
| en-AU | <https://www.getapp.com.au/software/2057705/mft-server> |
| en-CA | <https://www.getapp.ca/software/2057705/mft-server> |
| en-GB | <https://www.getapp.co.uk/software/2057705/mft-server> |
| en-IE | <https://www.getapp.ie/software/2057705/mft-server> |
| en-NZ | <https://www.getapp.co.nz/software/2057705/mft-server> |
| en-SG | <https://www.getapp.sg/software/2057705/mft-server> |
| en-ZA | <https://www.getapp.za.com/software/2057705/mft-server> |
| fr | <https://www.getapp.fr/software/2057705/mft-server> |
| fr-BE | <https://fr.getapp.be/software/2057705/mft-server> |
| fr-CA | <https://fr.getapp.ca/software/2057705/mft-server> |

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