---
description: If you're in a hunt for the best solution for your business, learn what Motadata ServiceOps has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Motadata ServiceOps Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Motadata ServiceOps](/software/2058146/motadata-serviceops)

# Motadata ServiceOps

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> Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.
> 
> Verdict: Rated **4.6/5** by 50 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Motadata ServiceOps

 Quick access to internal services by the employees.
 Improves productivity across the enterprise.
 Reduce MTTR using end-to-end Automation in a multivendor ecosystem. 
 Efficiently manage the end-to-end lifecycle of assets centrally.
 Reduce cost by optimizing Software license management.
 Perform new patch deployment across a network at scale.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 50 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Motadata
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Please contact Motadata for details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Bangladesh, Congo - Kinshasa, India, Indonesia, Kenya, Kuwait, Malaysia, Nepal, Nigeria, Oman, Philippines, Rwanda, Saudi Arabia, Singapore, South Africa, Sri Lanka, Tanzania, Thailand

## Features

- API
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Approval Process Control
- Approval Workflow
- Asset Assignment
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Catalog Management
- Change Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)

## Related Categories

- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Change Management Software](https://www.getapp.sg/directory/971/change-management/software)
- [Asset Tracking Software](https://www.getapp.sg/directory/1021/asset-tracking/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [CMDB Software](https://www.getapp.sg/directory/1141/cmdb/software)

## Alternatives

1. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.5/5 (773 reviews)
2. [ITM IT Asset Management](https://www.getapp.sg/software/112643/itm-it-asset-management) — 5.0/5 (42 reviews)
3. [Wasp Asset](https://www.getapp.sg/software/104423/assetcloud) — 4.5/5 (376 reviews)
4. [N-central](https://www.getapp.sg/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews)
5. [IT Glue](https://www.getapp.sg/software/113707/itglue) — 4.6/5 (341 reviews)

## Reviews

### "Motadata ITSM and NPM for IT Solution and Management." — 5.0/5

> **Manish** | *10 February 2024* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: ITSM and NPM integration and All details in single dashboard.
> 
> **Cons**: NPM and ITSM on different platform,  needs to be on single platform.
> 
> Tool is good, easy deployment and cost effective comparable to peer tools.

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### "Motadata ServiceOPs-ITSM" — 5.0/5

> **Perin** | *4 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly, Customization, Scalability
> 
> **Cons**: Performance, Integration, Documentation and Support
> 
> Motadata ServiceOps is a robust ITSM solution. It is particularly valued for its automation capabilities, self-service portal, and detailed analytics.

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### "Branding & Marketing of the product much needed." — 3.0/5

> **Kuldeep Singh** | *13 March 2018* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of use i.e. having single dashboard to monitor network \& logs, best part is having virtual appliance.
> 
> **Cons**: Still more features needed like in depth integration \& plugins with Active Directory \& Hybrid environment.

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### "ServiceOps is excellent, feature-rich, and an overall great product." — 5.0/5

> **Nitesh** | *15 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Efficient asset management helps track all IT assets and their details. It also makes handling tickets easy and reduces manual tasks with automated workflows also many customizable features.
> 
> **Cons**: Some features are hard to understand at first, and integrating with third-party software can be challenging.

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### "Motadata - Service Desk Review" — 5.0/5

> **Arti** | *26 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Supporting team, Prompt response, better solutions
> 
> **Cons**: Nothing to be mentioned as all the services were up to the mark

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## Links

- [View on GetApp](https://www.getapp.sg/software/2058146/motadata-serviceops)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/motadata/> |
| en-AE | <https://www.getapp.ae/software/2058146/motadata-serviceops> |
| en-AU | <https://www.getapp.com.au/software/2058146/motadata-serviceops> |
| en-CA | <https://www.getapp.ca/software/2058146/motadata-serviceops> |
| en-GB | <https://www.getapp.co.uk/software/2058146/motadata-serviceops> |
| en-IE | <https://www.getapp.ie/software/2058146/motadata-serviceops> |
| en-NZ | <https://www.getapp.co.nz/software/2058146/motadata-serviceops> |
| en-SG | <https://www.getapp.sg/software/2058146/motadata-serviceops> |
| en-ZA | <https://www.getapp.za.com/software/2058146/motadata-serviceops> |

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