--- description: If you're in a hunt for the best solution for your business, learn what Shipup has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shipup Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Returns Management Software (RMS)](/directory/3867/returns-management-rms/software) > [Shipup](/software/2058890/shipup) # Shipup Canonical: https://www.getapp.sg/software/2058890/shipup Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2058890/shipup?page=2) > Shipup offers personalized, fully controlled, and delightful post-purchase experience to help fast-growing BigCommerce merchants convert one-time customers into lifelong brand ambassadors. > > Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Shipup For shoppers - Real-time, branded notifications - Tracking page on brands’ websites - AI-powered delivery estimate For customer support - Real-time alerts for incidents - Tracking data on support interface - Satisfaction survey at delivery For data - Customizable, live dashboards - Data exports - Data available by webhook/API - Carriers performance Dashboards Delivery Estimate: Estimated Delivery Date at the checkout Delay In Preparation = Smart Notifications: Package not shipped after X days alert Shipping Update: Shipped, out for delivery, Incidents failed delivery attempts Branded Tracking Page: Estimated Delivery Date automatically updated, Searchable \& Embedded tracking page Incident: Integration to ticketing tools \& CRM, Dashboard \& report Feedback survey on delivery: NPS results \& Alerts to support Integrated with 110 carriers both in the US and worldwide: We unify the data from all carriers using our standardized language. We maintain the connections through updates that follow carrier changes and always have accurate tracking. Integrated with: Shopify, Klaviyo, Zendesk, Gorgias, Mailchimp, BigCommerce, Magento, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 7 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shipup - **Founded**: 2016 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Pay as you go packages/month starting at 299€/month - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Belgium, France, Germany, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Claims Management - Customer Portal - Customizable Branding - Customizable Templates - Data Import/Export - Delivery Estimate - Delivery Record - Delivery Tracking - Dispatch Management - Drag & Drop - Driver Management - Email Templates - Exchange Management - For eCommerce - Location Tracking - Order Entry - Order Management ## Integrations (13 total) - BigCommerce - Gorgias - Klaviyo - Mailchimp - Mirakl - Nosto - PrestaShop - Shopify - WooCommerce - Yotpo - Zapier - Zendesk Suite - easiware ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Returns Management Software (RMS)](https://www.getapp.sg/directory/3867/returns-management-rms/software) ## Related Categories - [Returns Management Software (RMS)](https://www.getapp.sg/directory/3867/returns-management-rms/software) - [Shipping Software](https://www.getapp.sg/directory/222/shipping/software) - [Delivery Management Software](https://www.getapp.sg/directory/1203/delivery-management/software) - [Shipment Tracking Software](https://www.getapp.sg/directory/1691/shipment-tracking/software) ## Alternatives 1. [e-Parcel](https://www.getapp.sg/software/2064930/e-parcel) — 4.8/5 (12 reviews) 2. [DispatchTrack](https://www.getapp.sg/software/133779/dispatchtrack) — 4.5/5 (34 reviews) 3. [eShipz](https://www.getapp.sg/software/2059162/eshipz) — 4.5/5 (48 reviews) 4. [Consignmate](https://www.getapp.sg/software/2054458/consignmate) — 3.8/5 (5 reviews) 5. [Narvar](https://www.getapp.sg/software/2052847/narvar) — 4.7/5 (58 reviews) ## Reviews ### "Best e-commerce shipping tracking solution" — 5.0/5 > **Verified Reviewer** | *14 January 2022* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: Easy to setup Emails or SMS notifications > > **Cons**: Feedback feature is an option Reporting export option ----- ### "Shipup helps reassure our customers \!" — 5.0/5 > **Juliette** | *17 May 2022* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: We like the fact that it helps our customer follow up their shipments in a customized way that is more qualitative than the regular emails sent by Colissimo or other transporters. The Shipup page is good looking too. Also we really like that the customers can leave a review, we follow the NPS score on shipup every week. > > **Cons**: We had a little issue at first with Shipup because the integration with Mondial Relay was not working great. Otherwise we are happy with the app, even if it is slightly expensive \! And sometimes the amount of notification is big and not super easy to sort out. > > The benefits are that we have very few customers writing to us about their delivery, they seem to be very reassured compared to the past. ----- ### "Review by Kubii" — 4.0/5 > **Guillaume** | *16 October 2023* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: The integration on the site is a real success, and thanks to the work of the shipup developers, with a little customisation we end up with a product that is perfectly adapted to our CMS > > **Cons**: We're still waiting to be able to test the smart delivry estimate, which unfortunately takes a long time to deploy... > > With more than 4 carriers offered on our site, Shipup is a very good way for us to have centralised management of our orders and shipments. ----- ### "Shipup" — 5.0/5 > **Kevin** | *29 January 2024* | Furniture | Recommendation rating: 6.0/10 > > **Pros**: Belle interface, fluide et agréable. Outil très stable, aucun bug rencontré. Support disponible et réactif pour l'intégration. > > **Cons**: Le prix très élevé vs la concurrence qui propose les mêmes fonctionnalités. ----- ### "Great software\!" — 5.0/5 > **Silvina** | *23 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The product is very easy to use, the integration was quick and we're now able to better track our packages. > > **Cons**: Reports could be easier to create. Templates would be helpful. > > With Shipup we're able to keep control over the warehouse performance and identify issues with shipping to certain countries. Based on those reports we have removed some from our shipping options. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2058890/shipup?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2058890/shipup) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data