---
description: If you're in a hunt for the best solution for your business, learn what RegitWise Help Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RegitWise Help Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [RegitWise Help Desk](/software/2059495/regitwise-help-desk)

# RegitWise Help Desk

Canonical: https://www.getapp.sg/software/2059495/regitwise-help-desk

> RegitWise Help Desk is an easy-to-use customer support software, which can be used as an ITIL tool. Install on prem or SaaS. With RegitWise shop module, your employees can easily order products and have them approved by their superiors.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of RegitWise Help Desk

Streamline IT Service Management with ITIL Workflows: Resolve incidents, track problems, and manage changes efficiently using RegitWise's ITIL-aligned architecture.&#10;&#10;Empower Users with a Self-Service Solution Center: Allow employees and customers to find instant answers to inquiries and submit requests through an intuitive knowledge portal.&#10;&#10;Simplify Product Ordering with Built-In Supervisor Approvals: Enable staff to order internal products or services directly via the integrated shop module and automate managerial approval workflows.&#10;&#10;Maintain High Service Quality with SLA \&amp; Ticket Tracking: Set custom Service Level Agreements, prioritize incoming tickets, and monitor resolution timelines with automated notification rules.&#10;&#10;Deploy Seamlessly via SaaS or On-Premise Hosting: Choose between cloud-hosted SaaS or local on-premise installation to best fit your company’s IT infrastructure and security needs.

## About the vendor

- **Company**: RIW Software Technology
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: RegitWise Helpdesk is priced per seat/user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish, Swedish
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Activity Dashboard
- Automated Responses
- Data Import/Export
- Knowledge Base Management
- Prioritization
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management

## Integrations (3 total)

- Microsoft 365
- Microsoft Azure
- Microsoft Entra ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2059495/regitwise-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2059495/regitwise-help-desk> |
| de-AT | <https://www.getapp.at/software/2059495/regitwise-help-desk> |
| en | <https://www.getapp.com/customer-service-support-software/a/regitwise-help-desk/> |
| en-AE | <https://www.getapp.ae/software/2059495/regitwise-help-desk> |
| en-AU | <https://www.getapp.com.au/software/2059495/regitwise-help-desk> |
| en-CA | <https://www.getapp.ca/software/2059495/regitwise-help-desk> |
| en-GB | <https://www.getapp.co.uk/software/2059495/regitwise-help-desk> |
| en-IE | <https://www.getapp.ie/software/2059495/regitwise-help-desk> |
| en-NZ | <https://www.getapp.co.nz/software/2059495/regitwise-help-desk> |
| en-SG | <https://www.getapp.sg/software/2059495/regitwise-help-desk> |
| en-ZA | <https://www.getapp.za.com/software/2059495/regitwise-help-desk> |

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