---
description: If you're in a hunt for the best solution for your business, learn what Rootly has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Rootly Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [Rootly](/software/2059591/rootly)

# Rootly

Canonical: https://www.getapp.sg/software/2059591/rootly

> Rootly is a cloud-based incident management solution that helps businesses in technology, consumer electronics, cosmetics, and other sectors track and manage incidents via alerts, role assignments, audit trails, risk assessments, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Rootly

Some things you can do and automate with Rootly:
 - 🧪 Creating dedicated incident channels, Zoom rooms, and Jira tickets
 - 🧑🏾‍🤝‍🧑🏾 Looping in the right teams/responders and assign roles (e.g. Commander)
 - ⏰ Setting reminders and tasks (e.g. updating Statuspage every 30min)
 - 🎤 Communication with stakeholders (e.g. Statuspage, Slack, Email)
 - 📌 Automated postmortem timeline generation and action item tracking
 - 📟 Paging on-call via PagerDuty / Opsgenie without leaving Slack
 - 📊 Tracking and visualizing metrics such as MTTR and incident causes
 - 📝 Write postmortems in tools you use like Confluence, Google Docs, and more
 - ...and much more\!

Will Rootly work with my existing process? Yes\!
 - 🔮 Workflow builder lets you customize Rootly (e.g. page Infra and email leadership when incident \> SEV1)
 - 🎛️ 30+ integrations across PagerDuty, Opsgenie, Jira, GitHub, Datadog, Zendesk, and API for custom requests

## About the vendor

- **Company**: Rootly

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Rootly for pricing details at sales@rootly.com
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Audit Management
- Audit Trail
- Communications Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Customizable Reports
- Customizable Templates
- Data Visualization
- Disaster Recovery
- Document Management
- Email Alerts
- Event Logs
- Forms Management
- IT Incident Management
- Incident Reporting
- Investigation Management
- Issue Management

## Integrations (28 total)

- Airtable
- Confluence
- Datadog
- Dropbox Paper
- Freshservice
- GitHub
- GitLab
- Google Calendar
- Google Docs
- Google Meet
- Grafana
- Heroku
- Jira
- Looker
- Mattermost

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.getapp.sg/directory/1415/incident-management/software)

## Alternatives

1. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.5/5 (714 reviews)
2. [JIRA Service Management](https://www.getapp.sg/software/91811/jira-service-management) — 4.5/5 (770 reviews)
3. [ilert](https://www.getapp.sg/software/187171/ilert) — 4.7/5 (64 reviews)
4. [SafetyCulture](https://www.getapp.sg/software/102403/iauditor) — 4.6/5 (353 reviews)
5. [Datadog](https://www.getapp.sg/software/91489/datadog-cloud-monitoring) — 4.6/5 (360 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2059591/rootly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/rootly/> |
| en-AE | <https://www.getapp.ae/software/2059591/rootly> |
| en-AU | <https://www.getapp.com.au/software/2059591/rootly> |
| en-CA | <https://www.getapp.ca/software/2059591/rootly> |
| en-GB | <https://www.getapp.co.uk/software/2059591/rootly> |
| en-IE | <https://www.getapp.ie/software/2059591/rootly> |
| en-NZ | <https://www.getapp.co.nz/software/2059591/rootly> |
| en-SG | <https://www.getapp.sg/software/2059591/rootly> |
| en-ZA | <https://www.getapp.za.com/software/2059591/rootly> |

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