---
description: If you're in a hunt for the best solution for your business, learn what SOGEDES.X has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SOGEDES.X Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [SOGEDES.X](/software/2059771/sogedes-x)

# SOGEDES.X

Canonical: https://www.getapp.sg/software/2059771/sogedes-x

> SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: SOGEDES
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Contact SOGEDES for pricing details. Pricing is usage based monthly variable or yearly based with option to add additional users whenever needed.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting

## Integrations (17 total)

- ALLCapture
- Amazon Lex
- Freshdesk
- Microsoft 365
- Microsoft Teams
- Salesforce Starter
- ServiceNow
- SugarCRM
- Telegram
- Twilio
- Twitter/X
- Viber
- Vtiger CRM
- WhatsApp
- Zendesk Suite

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)

## Related Categories

- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Alternatives

1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Zoho Desk](https://www.getapp.sg/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
3. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (984 reviews)
4. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4072 reviews)
5. [Genesys Cloud CX](https://www.getapp.sg/software/104597/genesys-cloud) — 4.3/5 (262 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2059771/sogedes-x)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/sogedes-x/> |
| en-AE | <https://www.getapp.ae/software/2059771/sogedes-x> |
| en-AU | <https://www.getapp.com.au/software/2059771/sogedes-x> |
| en-CA | <https://www.getapp.ca/software/2059771/sogedes-x> |
| en-GB | <https://www.getapp.co.uk/software/2059771/sogedes-x> |
| en-IE | <https://www.getapp.ie/software/2059771/sogedes-x> |
| en-NZ | <https://www.getapp.co.nz/software/2059771/sogedes-x> |
| en-SG | <https://www.getapp.sg/software/2059771/sogedes-x> |
| en-ZA | <https://www.getapp.za.com/software/2059771/sogedes-x> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"SOGEDES.X","description":"Easy to use, intuitive interface, fast onboarding, clear contact information, and support through automation. Precise routing settings and drag and drop functions mean teams can get started quickly even without programming knowledge. Customers are enthusiastic: Customer service with the wow factor. The best customer journey experience via voice, web chat, email, SMS, and fax channels. \n\nSOGEDES.X runs directly from the cloud. Easy integration and convenient user management. The system is straightforward to set up with an IVR and easy to maintain with graphical objects. Extensive monitoring features allow the call center manager to view online status and improve performance. Also, perfect monitoring, reporting, and optimal performance. With customizable real-time panels and dashboards, managers have everything at a glance and can easily, quickly, and efficiently improve customer experiences in the call center.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/535cc644-9e3a-4ff8-835c-ffdeae8fb5e6.png","url":"https://www.getapp.sg/software/2059771/sogedes-x","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2059771/sogedes-x#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Linux on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/289/ivr/software","@type":"ListItem"},{"name":"SOGEDES.X","position":3,"item":"/software/2059771/sogedes-x","@type":"ListItem"}],"@id":"https://www.getapp.sg/software/2059771/sogedes-x#breadcrumblist"}]}
</script>
