---
description: If you're in a hunt for the best solution for your business, learn what Centribal has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Centribal Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Centribal](/software/2060337/centribal)

# Centribal

Canonical: https://www.getapp.sg/software/2060337/centribal

> Tool that allows you to integrate a bot with your team and turn it into a hybrid chatbot. The platform provides your chatbot with Artificial Intelligence (AI). In addition, train your chatbots thanks to NLP Natural Language Processing and make it grow as much as you want.
> 
> Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Centribal

Centribal Platform is a SaaS application that allows you to create, manage and train chatbots.
It also allows the chatbot to connect to CRM or business platforms such as Centridesk (proprietary product), Zendesk Support, Zendesk Chat, HubSpot, Salesforce, etc. to provide traceability and human support to the interactions between chatbot and users/customers.
The same chatbot that is developed for a website can be published on various channels such as WhatsApp, Facebook Messenger, Instagram and Telegram. This improves the communication reach and potential sales for each business.
In addition, it has functionalities such as a module for push campaigns from WhatsApp, or a Conversational APP to have a controlled corporate environment in conversations between agents and commercials from their cell phone.
Its plans adapt to all the needs of different types of companies. Some of their success stories mention that: "The implementation in Beat of the chatbot with Centribal allows us to reflect in 20-30% the interactions of our users..." or "In Centribal they have an exceptional human team truly concerned about customizing the customer's need".
Centribal is characterized by its free consulting where you can meet with the expert team in the tool to adapt the needs of the business, offering a personalized follow-up and treatment. If on the other hand you prefer to jump into the chatbot universe, they have a free Pro Plan version that includes the option to create a chatbot and integrate it into your website at no cost and with the help of Academy (video tutorials) or the Professional Plan for 125 € / month which includes integrations with your WhatsApp FREE or your Facebook Messenger.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 4 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Always On Technology
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$140.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Professional Plan 140$/month of autonomous creation with integration in your WhatsApp FREE or FaceBook Msn
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Andorra, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, France, Gibraltar, Ireland, Italy, Malta, Paraguay, Peru, Portugal, Spain, United Kingdom, United States, Uruguay, Venezuela

## Features

- AI Copilot
- AI/Machine Learning
- API
- Alerts/Escalation
- Augmented Analytics
- Automated Responses
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customer Surveys
- Customizable Branding
- Feedback Management

## Integrations (7 total)

- HubSpot CRM
- Instagram
- Messenger
- Telegram
- WhatsApp
- WordPress
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.getapp.sg/software/2068586/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.getapp.sg/software/2071295/fathom-1) — 5.0/5 (807 reviews)
3. [Denser AI](https://www.getapp.sg/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.getapp.sg/software/2071616/botsonic) — 4.8/5 (79 reviews)
5. [Mindset AI](https://www.getapp.sg/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Reviews

### "El producto ha cumplido con creces nuestras expectativas. Destaco el servicio y soporte prestado." — 5.0/5

> **Juan Antonio** | *24 October 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: El producto permite publicar un flujo conversacional en distintos canales sin preocuparte por las peculiaridades de cada uno de ellos. La capacidad de integración con sistemas externos y las respuestas condicionales.El equipo de NLP ha realizado unos entregables de excelente calidad.
> 
> **Cons**: Hasta el momento no hemos identificado ninguna contra al producto y servicio contratado
> 
> Después de revisar varios productos, Centribal fue elegida como la herramienta de Chatbots corporativa por su potencia en la realización de flujos conversacionales complejos y capa técnica que ayuda a simplificar y automatizar procesos.

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### "Centribal ahorra costes" — 5.0/5

> **Jose** | *24 October 2022* | Printing | Recommendation rating: 10.0/10
> 
> **Pros**: Versatilidad y funcionalidades. Aplicación en el día e integración con otros softwares.
> 
> **Cons**: Implantación y formación de todo el equipo.
> 
> Excepcional. Un poco complicada la instalación pero muy sqtisfecho con el resultdo final.

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### "Un chatbot que no para de asombrar a mis clientes" — 5.0/5

> **Alejandro** | *8 November 2022* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: La capacidad de automatizar conversaciones y el equipo operativo que hay detrás
> 
> **Cons**: Requieren mejoras en sus productos de backoffice
> 
> Buenísima

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### "Mejorar en la autogestión" — 2.0/5

> **Joseph** | *24 August 2022* | Supermarkets | Recommendation rating: 4.0/10
> 
> **Pros**: Que maneja bot y campañas en la misma plataforma y que tiene una muy buena integración con Znedesk
> 
> **Cons**: Lo principal es el diseño del flujo, es muy complejo en la autogestión, de ahí que no es escalable, hay funcionalidades que son limitadas en el bot, ejemplo botones, menú dinámicos, no es muy fácil poder integrar con otras herramientas. 

La parte el soporte también es un tema crítico debido a que tenemos otro horario y es muy complicado tener alguna respuesta inmediata, siempre son de un día para otro.
> 
> Me siento satisfecho con el equipo de trabajo ya que da buenas soluciones a la medida que el cliente requiere. Si incluyen las mejoras planteadas sería una excelente plataforma.

## Links

- [View on GetApp](https://www.getapp.sg/software/2060337/centribal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/centribal/> |
| en-AE | <https://www.getapp.ae/software/2060337/centribal> |
| en-AU | <https://www.getapp.com.au/software/2060337/centribal> |
| en-CA | <https://www.getapp.ca/software/2060337/centribal> |
| en-GB | <https://www.getapp.co.uk/software/2060337/centribal> |
| en-IE | <https://www.getapp.ie/software/2060337/centribal> |
| en-NZ | <https://www.getapp.co.nz/software/2060337/centribal> |
| en-SG | <https://www.getapp.sg/software/2060337/centribal> |
| en-ZA | <https://www.getapp.za.com/software/2060337/centribal> |

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