---
description: If you're in a hunt for the best solution for your business, learn what BotSailor has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BotSailor Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [BotSailor](/software/2060451/botsailor)

# BotSailor

Canonical: https://www.getapp.sg/software/2060451/botsailor

> Cloud-based AI customer engagement platform for sales, support, and ecommerce automation across WhatsApp, Instagram, and other.
> 
> Verdict: Rated **3.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BotSailor

\* Automates repetitive customer conversations across WhatsApp, Instagram, Facebook Messenger, Telegram, and website chat, freeing support agents to focus on complex queries.
\* Visual chatbot builder with keyword triggers and flow branching lets non-technical teams configure and deploy bots without writing code.
\* Shared team inbox with role-based agent assignment routes incoming messages to the right staff member, reducing response delays across high-volume channels.
\* Broadcast and drip campaign tools segment contacts and schedule multi-step message sequences for targeted marketing outreach.
\* WooCommerce and Shopify integrations automatically send order confirmations, shipping updates, and abandoned cart reminders through WhatsApp, reducing manual follow-up.
\* WhatsApp Pay support allows customers to complete transactions within the chat window, shortening the purchase journey.
\* AI-assisted reply handling suggests or generates responses based on conversation context, maintaining consistent communication quality at scale.
\* Webhook and API connectivity links the platform to external CRMs, ERPs, and custom systems for end-to-end workflow automation.
\* White-label and multi-account management features allow agencies to operate client workspaces from a single dashboard under a custom brand.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Xerone IT

## Commercial Context

- **Starting Price**: US$6.99
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, Hebrew, Hindi, Malay, Portuguese, Spanish
- **Available Countries**: Bangladesh

## Features

- AI
- AI Copilot
- API
- API Integration
- Analytics
- Appointment Scheduling
- Automated Responses
- Canned Responses
- Chatbot
- Customer Engagement
- Customer Segmentation
- Customer Support
- Customizable Branding
- For Sales/Marketing
- Integration
- Integrations
- Lead Capture
- Live Chat
- Multi-Language
- Natural Language Processing

## Integrations (2 total)

- Shopify Collabs
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)
- [Virtual Assistant Software](https://www.getapp.sg/directory/3844/virtual-assistant/software)
- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)
- [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [Birdeye](https://www.getapp.sg/software/112535/birdeye) — 4.7/5 (707 reviews)
2. [Celoxis](https://www.getapp.sg/software/9944/celoxis) — 4.5/5 (567 reviews)
3. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Sobot Nexus](https://www.getapp.sg/software/2079329/sobot) — 4.9/5 (118 reviews)
5. [Moveo.AI](https://www.getapp.sg/software/2061017/mveoai) — 5.0/5 (9 reviews)

## Reviews

### "BotSailor Review" — 5.0/5

> **Eric** | *13 November 2022* | Commercial Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to be used good for everyone whom want to do a good business
> 
> **Cons**: I like all that been maybe in future I may come for a subject to it
> 
> Very powerful

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### "Worst customer support" — 1.0/5

> **Darshit** | *22 March 2024* | Information Technology & Services | Recommendation rating: 1.0/10
> 
> **Cons**: After getting white label
there is no response from the company for onboarding my domain

## Links

- [View on GetApp](https://www.getapp.sg/software/2060451/botsailor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/botsailor/> |
| en-AE | <https://www.getapp.ae/software/2060451/botsailor> |
| en-AU | <https://www.getapp.com.au/software/2060451/botsailor> |
| en-CA | <https://www.getapp.ca/software/2060451/botsailor> |
| en-GB | <https://www.getapp.co.uk/software/2060451/botsailor> |
| en-IE | <https://www.getapp.ie/software/2060451/botsailor> |
| en-NZ | <https://www.getapp.co.nz/software/2060451/botsailor> |
| en-SG | <https://www.getapp.sg/software/2060451/botsailor> |
| en-ZA | <https://www.getapp.za.com/software/2060451/botsailor> |

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