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Apaleo

5.0 (2)
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The most open ecosystem in hotel technology

About Apaleo

Apaleo is the most open ecosystem in hotel technology. We don't believe in the all-in-one solutions future of our industry. That is why we develop industry-leading APIs to help specialized vendors and tech-savvy hoteliers connect their best-of-breed solutions to the Open PMS.

Today, there are more than 200+ apps available in the Apaleo Store and many of them support plug-and-play set up. Our clients have an opportunity to try new apps easier and faster than with any other hospitality platform. Apaleo's mission is to give every hospitality business the freedom to create their vision. There are no extra fees for integrating to Apaleo or using Apaleo's APIs.

Apaleo is the open hospitality platform to manage any property. Our products are:
- Apaleo Open PMS - simple and affordable core to run your hotel's operations.
- Apaleo Store - 200+ hospitality apps that you can easily connect to Open PMS to extend its functionality
- Apaleo APIs - industry-leading APIs that allow to control, customize and build on top of the Open PMS


Key benefits of Apaleo

- Industry-leading APIs at no extra cost
- 200+ integrated apps in the Apaleo Store
- The most flexible PMS on the market
- Integrated payment system
- No integration or maintenance fees


Images

Apaleo Software - Apaleo Dashboard
Apaleo Software - Apaleo Room Rack
Apaleo Software - Apaleo Rate Plans
Apaleo Software - Apaleo Reservations
Apaleo Software - Apaleo Housekeeping
Apaleo Software - Apaleo Store
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Not sure about Apaleo? Compare with a popular alternative Show more details

Apaleo

5 (2)
VS.
Highly reviewed

Starting Price

€400.00
year
US$9.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

41
137

Integrations

39
49

Ease of Use

5.0 (2)
4.4 (417)

Value for Money

4.5 (2)
4.2 (417)

Customer Service

4.5 (2)
4.2 (417)
Green rating bars show the winning product based on the average rating and number of reviews.

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Overall rating

5 /5
(2)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
5/5
Customer Support
4.5/5

100%
recommended this app

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2 Reviews

Markus
Markus Show more details
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most agile and easy-to-use PMS

Reviewed on 20/02/2021

During the past 10 years I have had the privilege to work with half a dozen of different PMS...

During the past 10 years I have had the privilege to work with half a dozen of different PMS systems ranging from legacy systems into cloud based self service options. apaleo is by far the best I've encountered so far.

Pros

The customer service is exceptional and the system is pretty much as easy to use as Google. apaleo app store features plenty of pre-integrated apps so you can choose the apps you want to be included in your ecosystem. Thanks to the open API and good API documentation you can connect custom apps as you wish. apaleo does what is promises and focuses on the core PMS functions and allows you to automate your processes pretty well. I don't even remember how did it feel doing a night audit since it's been automated since day 1 with apaleo.

Cons

The cons go down to tiny details such as not yet enabling Finnish online banking to be activated on the partner booking engine as method of payment.

Alternatives Considered

Mews

Reasons for Choosing Apaleo

Needed more flexible and open system.

Switched From

Beds24

Reasons for Switching to Apaleo

The overall scoring according to my criteria was in favor for apaleo.
Verified Reviewer Show more details
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Es gibt kein perfektes PMS? Doch!

Reviewed on 02/06/2022

Das perfekte PMS für Hotels, Apartment- und Mixanbieter. Egal ob Einzelunterkunft oder Kette.

Das perfekte PMS für Hotels, Apartment- und Mixanbieter. Egal ob Einzelunterkunft oder Kette.

Pros

Der API-First-Ansatz ermöglicht einem grenzenlos zu denken. Es können nahezu alle Daten miteinander verknüpft werden (auch mit externen Programmen). Einfach (kaum mehr Einarbeitsungszeit fürs Personal), stabil (kaum ausfälle), cloudbasiert (keine eigene Infrastruktur), flexibel (erweiterbar mit Drittsoftware vom Channelmanager, RMS, CRM bis zu Google Sheets und make.com), absolut Zukunftssicher (die Daten sind mir UND verfügbar!).

Cons

Apaleo konzentriert sich auf das Kernbusiness. Und das sehr gut. Was nicht zum Kern gehört, decken andere (spezialisierte) Apps ab. Es lässt sich so die optimale Softwareumgebung bauen. Einziger Nachteil: die Implementierung ist aufwändiger, als eine All-In-One-Lösung.

Alternatives Considered

Reasons for Choosing Apaleo

Veraltete Technologie, veralteter Ansatz. Langsam, träge, Benutzerunfreundlich. Hohe Investitionskosten, hoher Aufwand fürs Personal. Sie schleppen viele "Altlasten" mit.

Switched From

Reasons for Switching to Apaleo

Scheint gehyped worden zu sein. Inzwischen aber viele schlechte Rückmeldungen. Schwenken auf einen All-In-One-Ansatz um. Einige Hotels haben noch während oder kurz nach der Implementierung zurück gewechselt. Höhe Paymentgebühren (Stripe-Zwang). Arroganz der Mitarbeiter (sales)

Apaleo FAQs

Below are some frequently asked questions for Apaleo.

Apaleo offers the following pricing plans:

  • Starting from: €400.00/year
  • Pricing model: Subscription
  • Free Trial: Available

€8 per room per month

Apaleo has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Apaleo supports the following languages:

English, French, German, Spanish

Apaleo supports the following devices:

Apaleo integrates with the following applications:

4SUITES, Abitari, Amadeus, Atomize, BLENT, BlueID, Chekin App, Cubilis, Customer Alliance, Customice, EasyWay, Enigma, Eventmachine meeting, Flexkeeping, GuestRevu, HNext AI, HQ revenue Market Intelligence, HiJiffy, HotelAppz, LODGEA, Lighthouse, Lightspeed Restaurant, Loopon, LoungeUp, Oaky, Profit Intelligence, Pxier Sales and Catering, Pxier Salon and Spa, RIMS, ReGuest, RevControl, Revinate, RoomCloud, RoomPriceGenie, Roomchecking, Slack, TrustYou, Vertical Booking, happyhotel

Apaleo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

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