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description: If you're in a hunt for the best solution for your business, learn what Definitiv has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: Definitiv Price, Reviews & Ratings | GetApp Singapore 2026
---

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# Definitiv

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> Access Definitiv is a cloud-based payroll and workforce management platform for large and complex enterprises. A flexible workforce management solution with enterprise-level functionality. One platform for payroll, compliance, rostering, time and attendance, and reporting, with a mobile app.
> 
> Verdict: Rated **3.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Definitiv

Payroll - The complete payroll solution - equips users with one platform from time and attendance to payroll processing; this streamlines payroll, removes the need for multiple systems, eliminates file uploads, reduces manual intervention, increases compliance, and saves time.

Award Engine - Instead of rigid, built-in awards or costly custom-developed awards and registered agreements, users are empowered with a 100% configurable Award Engine, allowing them to create own rules and conditions.

Onboarding - Provide a positive new starter experience before they start. Automating the onboarding experience helps users save on administration costs and offers new team members a positive onboarding experience.

Compliance - Safeguard business from workforce-related risks with compliance checks and notifications inbuilt to remain effective and operational.

Superannuation - All-in-one super with Beam, manage super obligations on one platform.

Time \& Attendance - gives greater oversight of labour costs and liabilities. With dynamic forms, detailed costing, flexible provisions and accruals, time and attendance, and transparency, people have total visibility over entitlements.

TimeClock - TimeClock App, clocking on and off, is made simple for employees, ensuring users can track and manage people down to the task level.

Rostering - provides users with end-to-end visibility over their  workforce - all their jobs, projects, and divisions in one place gives the capability to cover all facets of business with the right resources.

Reporting - Real-time workforce insights available on-demand delivering the power to make strategic decisions to improve organisational culture, performance, and productivity.

Mobile Apps - operate from one single office, 24 hours a day, 365 days a year. Whether users have people in the field, flexible working arrangements or multiple sites, the app makes it easier for  people to stay engaged and productive and caters to all smartphone users.

Work Restrictions - Proactively manage WHS, overtime and annualised salary outer limits. Users can set different policies and rules for their workforce groups from office to factory and casual to full-time.

Plant \& Equipment - Manage and report all plant and equipment. The Plant and Equipment module allows users to record and report on physical assets assigned to individuals and jobs to ensure operations run smoothly and business has full oversight of costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 10 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 2.5/5 | Based on overall reviews |
| Value for Money | 2.9/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Access Group
- **Location**: Colchester, UK
- **Founded**: 1996

## Commercial Context

- **Starting Price**: A$11.00
- **Pricing model**: Per User
- **Pricing Details**: Contact Access Group for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Fiji, New Zealand, Papua New Guinea, Singapore, United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Budgeting/Forecasting
- Calendar Management
- Clock In/Out
- Compliance Management
- Compliance Tracking
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Employee Database
- Employee Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Human Resources Software](https://www.getapp.sg/directory/256/human-resources/software)

## Related Categories

- [Human Resources Software](https://www.getapp.sg/directory/256/human-resources/software)
- [Workforce Management Software](https://www.getapp.sg/directory/267/workforce-management/software)

## Alternatives

1. [Paylocity](https://www.getapp.sg/software/102695/webpay) — 4.3/5 (1822 reviews)
2. [Rippling](https://www.getapp.sg/software/112141/rippling) — 4.9/5 (4614 reviews)
3. [Connecteam](https://www.getapp.sg/software/105401/connecteam) — 4.6/5 (5058 reviews)
4. [BambooHR](https://www.getapp.sg/software/20517/bamboohr) — 4.6/5 (3108 reviews)
5. [Buk](https://www.getapp.sg/software/2048523/buk) — 4.8/5 (354 reviews)

## Reviews

### "Definitiv" — 4.0/5

> **Kate** | *23 March 2023* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use once correct parameters are set up.
> 
> **Cons**: Very complex to implement and training essential for system admin.
> 
> Good product but not enough initial support in implementation

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### "Early stage to provide feedback" — 4.0/5

> **Winnie** | *6 March 2023* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: We are still under the implementation but It looks quite user friendly
> 
> **Cons**: We are still under the implementation so cannot comment yet

-----

### "Unhappy" — 3.0/5

> **John** | *3 August 2023* | Individual & Family Services | Recommendation rating: 1.0/10
> 
> **Pros**: Relatively cheap for what it does.  Was supposed to integrate Time and Attendance with Payroll and have added HR modules.
> 
> **Cons**: Unable to implement in the agreed timeframe.  Still unable to go-live after 9 months so ditched the implementation and went elsewhere.
> 
> Implementation person disappeared at a critical time and no response to emails.  No phone number to contact for backup support.

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### "So Many Options\!" — 4.0/5

> **Chelsea** | *26 July 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: It's so customisable. I love the reporting centre, and the date driven nature means I can track all changes over time.
> 
> **Cons**: Would love the option for a separate approver for leave requests and timesheets. Our business has different approvers for timesheets to those who approve leave, so we've had to allocate all approvals to one person (timesheet approver), and continue with our manual leave request process.
> 
> So far it's been great.

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### "Definitiv" — 5.0/5

> **Jacqueline** | *20 April 2023* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The system is easy to use. It provides all payroll functions in one system.
> 
> **Cons**: I am still new to Definitiv, haven't find any cons
> 
> Great training\!

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## Links

- [View on GetApp](https://www.getapp.sg/software/2061503/definitiv)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/definitiv/> |
| en-AE | <https://www.getapp.ae/software/2061503/definitiv> |
| en-AU | <https://www.getapp.com.au/software/2061503/definitiv> |
| en-CA | <https://www.getapp.ca/software/2061503/definitiv> |
| en-GB | <https://www.getapp.co.uk/software/2061503/definitiv> |
| en-IE | <https://www.getapp.ie/software/2061503/definitiv> |
| en-NZ | <https://www.getapp.co.nz/software/2061503/definitiv> |
| en-SG | <https://www.getapp.sg/software/2061503/definitiv> |
| en-ZA | <https://www.getapp.za.com/software/2061503/definitiv> |

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