---
description: If you're in a hunt for the best solution for your business, learn what Decode has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Decode Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Decode](/software/2061743/decode)

# Decode

Canonical: https://www.getapp.sg/software/2061743/decode

> Decode is a cloud-based unified human insights platform consolidating quantitative, qualitative, behavioral, and emotion AI research.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Decode

\* Consolidates quantitative, qualitative, and behavioral research into one platform, eliminating fragmented toolsets and reducing the overhead of managing multiple vendor relationships.
\* AI-assisted analysis automatically processes survey responses, video transcripts, and behavioral signals, substantially reducing the time researchers spend on manual data synthesis.
\* Built-in global respondent panel allows teams to recruit study participants directly within the platform, removing dependency on third-party recruitment vendors and shortening study timelines.
\* Behavioral analytics tools, including eye tracking and facial coding, capture implicit consumer responses that self-reported survey data alone cannot surface.
\* Centralized research repository stores transcripts, highlight reels, reports, and raw data in one location, making past findings searchable and reusable across teams.
\* Automated reporting and customizable dashboards let stakeholders access insights in formats matched to their workflows, from executive summaries to detailed data exports.
\* Diary studies and longitudinal research tools capture how consumer attitudes and behaviors shift over time, supporting product development and brand tracking use cases.
\* Configurable access controls and collaboration features support multi-team deployments, allowing research, marketing, and product functions to work from a shared insights base.

## About the vendor

- **Company**: Entropik Technologies

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Behavior Tracking
- Benchmarking
- Charting
- Collaboration Tools
- Commenting/Notes
- Conditional Logic
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization

## Integrations (7 total)

- Cint
- Dynata+ Platform
- Figma
- Google Drive
- Slack
- Toluna Start
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Survey Software](https://www.getapp.sg/directory/234/survey/software)
- [Insight Engine Software](https://www.getapp.sg/directory/3794/insight-engines/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [User Experience (UX) Tools](https://www.getapp.sg/directory/1287/ux/software)

## Alternatives

1. [Hotjar](https://www.getapp.sg/software/101789/hotjar) — 4.6/5 (545 reviews)
2. [XM for Strategy & Research](https://www.getapp.sg/software/100394/strategy-and-research) — 4.7/5 (427 reviews)
3. [Lyssna](https://www.getapp.sg/software/2041995/usabilityhub-1) — 4.6/5 (87 reviews)
4. [Lightster](https://www.getapp.sg/software/2073473/lightster) — 4.7/5 (9 reviews)
5. [Optimal Workshop](https://www.getapp.sg/software/2050729/reframer) — 4.4/5 (7 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2061743/decode)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2061743/decode> |
| de-AT | <https://www.getapp.at/software/2061743/decode> |
| en | <https://www.getapp.com/development-tools-software/a/decode/> |
| en-AE | <https://www.getapp.ae/software/2061743/decode> |
| en-AU | <https://www.getapp.com.au/software/2061743/decode> |
| en-CA | <https://www.getapp.ca/software/2061743/decode> |
| en-GB | <https://www.getapp.co.uk/software/2061743/decode> |
| en-IE | <https://www.getapp.ie/software/2061743/decode> |
| en-NZ | <https://www.getapp.co.nz/software/2061743/decode> |
| en-SG | <https://www.getapp.sg/software/2061743/decode> |
| en-ZA | <https://www.getapp.za.com/software/2061743/decode> |
| fr | <https://www.getapp.fr/software/2061743/decode> |
| fr-BE | <https://fr.getapp.be/software/2061743/decode> |
| fr-CA | <https://fr.getapp.ca/software/2061743/decode> |
| nl | <https://www.getapp.nl/software/2061743/decode> |
| nl-BE | <https://www.getapp.be/software/2061743/decode> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.sg/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Decode","description":"Decode is a cloud-based unified human insights platform that consolidates consumer and user research across quantitative, qualitative, and behavioral methodologies into a single workspace. Designed for enterprise research, marketing, and product teams, the platform supports survey creation, video research, diary studies, focus groups, and behavioral analytics including eye tracking and facial coding. AI-assisted analysis surfaces patterns across data types, reducing manual synthesis effort and accelerating time to insight.\n\nThe platform integrates a global respondent panel, enabling teams to recruit and field studies without relying on external recruitment vendors. Research assets, transcripts, highlight reels, and reports are stored in a centralized repository, making findings accessible and reusable across teams. Customizable dashboards and automated reporting tools allow stakeholders to consume insights in formats suited to their workflows, from raw data exports to visual summaries.\n\nDecode supports end-to-end research operations: study design, participant management, data collection, AI-powered analysis, and insight distribution. Configurable access controls and collaboration features accommodate multi-team deployments. The platform targets mid-market and enterprise organizations in consumer goods, retail, media, financial services, and technology sectors seeking to consolidate fragmented research toolsets and reduce dependency on external research agencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/77e2c9fc-6634-4765-abd4-8512dfa187af.png","url":"https://www.getapp.sg/software/2061743/decode","@id":"https://www.getapp.sg/software/2061743/decode#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Android"},{"@id":"https://www.getapp.sg/software/2061743/decode#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Decode","position":3,"item":"/software/2061743/decode","@type":"ListItem"}]}]}
</script>