---
description: If you're in a hunt for the best solution for your business, learn what Square Messages has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Square Messages Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Square Messages](/software/2062465/square-messages)

# Square Messages

Canonical: https://www.getapp.sg/software/2062465/square-messages

> Square Messages is the only messaging hub you need for your business. Send and receive texts, emails, and more all from one place. It's built to work with other tools, so&#10;you can build better relationships.
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**:  (Free version available)
- **Pricing Details**: Square Messages is currently free for existing Square customers. It’s a communication platform that integrates with your other Square subscriptions so that everything you use to run your business stays in one place.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- Autoresponders
- Chat/Messaging
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Integrations (4 total)

- Square Online
- Square Payments
- Square Point of Sale
- Square for Restaurants

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16331 reviews)
2. [Viber](https://www.getapp.sg/software/2049588/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.getapp.sg/software/114023/telegram) — 4.7/5 (6409 reviews)
5. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1758 reviews)

## Reviews

### "square chat" — 4.0/5

> **Savannah** | *21 October 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about square messages was Customer support and chat was able to help customers better.
> 
> **Cons**: What I didn’t like about messages and email is sometimes they wouldn’t even pop up and I wouldn’t see them in time.

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### "Square Peg in a Round Hole: Square Messages" — 3.0/5

> **Verified Reviewer** | *18 March 2026* | Entertainment | Recommendation rating: 6.0/10
> 
> **Pros**: I liked its integration into the Square family and its reputation as a Square brand, as well as it's chat and messaging features.
> 
> **Cons**: I didn't like its relative lack of quality customer service, it's necessity as an app, and its digression from primarily a payment platform.
> 
> Overall the experience has been OK, though rarely used due to other superior methods of communication, and the lingering notion that Square has stretched itself too thin.

-----

### "Very Easy to Use" — 5.0/5

> **Andrena** | *16 April 2026* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Square messages connects easily to any device and allows for message directly to any primary device which is nice because it allows you to reply instantly anywhere.
> 
> **Cons**: Sometimes it can be slow to load but overally is very user friendly and easy to access any messages and allows for a faster reply.

## Links

- [View on GetApp](https://www.getapp.sg/software/2062465/square-messages)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/square-messages/> |
| en-AE | <https://www.getapp.ae/software/2062465/square-messages> |
| en-AU | <https://www.getapp.com.au/software/2062465/square-messages> |
| en-CA | <https://www.getapp.ca/software/2062465/square-messages> |
| en-GB | <https://www.getapp.co.uk/software/2062465/square-messages> |
| en-IE | <https://www.getapp.ie/software/2062465/square-messages> |
| en-NZ | <https://www.getapp.co.nz/software/2062465/square-messages> |
| en-SG | <https://www.getapp.sg/software/2062465/square-messages> |
| en-ZA | <https://www.getapp.za.com/software/2062465/square-messages> |

-----

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