---
description: If you're in a hunt for the best solution for your business, learn what Umnico has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Umnico Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Umnico](/software/2063202/umnico)

# Umnico

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> Omnichannel messaging platform to raise sales \& improve customer support effectivity.
> 
> Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Umnico

• Maximum functionality of social media
• Official integration with over 25 instant messengers and social media
• Intuitive User Interface \& Free onboarding
• Digital Sales Pipeline \& Social CRM functionality
• Free Live Chat widget to engage website visitors
• Advanced communication and web analytics
• Sales \& marketing automation
• Messaging API and ad-hoc integrations
• Custom pricing \& subscription rates

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Umnico

## Commercial Context

- **Starting Price**: US$7.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Umnico subscription price depends on the number of connected channels, the period, and the number of operators who access the platform.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, German, Portuguese, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 153 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Social Profiles
- Customer Support
- Customizable Fields
- Data Import/Export

## Integrations (11 total)

- AtomX Live Chat
- Bitrix24
- Chatbot
- Discord
- Instagram
- Messenger
- Telegram
- Viber
- WhatsApp
- Wix
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Social CRM Software](https://www.getapp.sg/directory/558/social-crm/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Social Selling Software](https://www.getapp.sg/directory/2895/social-selling/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4076 reviews)
2. [Pipedrive](https://www.getapp.sg/software/90507/pipedrive) — 4.5/5 (3044 reviews)
3. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1758 reviews)
4. [Crisp](https://www.getapp.sg/software/111347/crisp) — 4.6/5 (147 reviews)
5. [Bitrix24](https://www.getapp.sg/software/90602/bitrix24) — 4.2/5 (987 reviews)

## Reviews

### "Unique recaps" — 4.0/5

> **Osamudiamen** | *15 May 2023* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: I like the service delivery especially the trial I wish it would be all free to use
> 
> **Cons**: I would say the somewhat the speed of the website
> 
> I'm happy to use it because before now I had no special platform to use as professional in communication with my customers

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### "pretty impressive overall and could be useful in some cases" — 4.0/5

> **Toby** | *16 August 2023* | Computer Games | Recommendation rating: 6.0/10
> 
> **Pros**: I like the fact that you can use Umnico for free without any costs if you have a basic system that doesn't require any special features or add ons
> 
> **Cons**: I personally didn't like the fact that there was constantly a phone icon for people to request a callback on the chat widget that you can't disable. Also the customer service is a little hit or miss
> 
> it's a pretty good system with a few drawbacks but it could be improved with time. The customer service was mostly helpful however in my experience it had a flaw where I was told to wait and no one got back to me when I asked if the callback feature could be removed on the customer service live chat

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### "As far as I know I have found good stuff on this website and its a trusted company no one will get s" — 5.0/5

> **MD Nazmul** | *16 May 2023* | Dairy | Recommendation rating: 5.0/10
> 
> **Pros**: Normally I work in dairy farm and have a lot of desire to raise these cattle and also you have very nice instructions on this website which I like very much.
> 
> **Cons**: I didn't find much to say in the less preferred I said and chose what I liked
> 
> I am involved and want to stay with this website both of us will benefit and gain knowledge hope all goes well

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### "Helpful social CRM" — 5.0/5

> **Ilya** | *27 May 2023* | Investment Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to set-up and use, easy to integrate messengers and social networks. Free tariffs allows to test the platform before purchasing a licence.
> 
> **Cons**: AI chat-bot is still early stages and takes time to set-up and use
> 
> Very positive overall, highly recommend

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### "Works efficiently and integrate perfect with high performance" — 5.0/5

> **Sourabh** | *16 August 2023* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Highly performance oriented , and easily integrated
> 
> **Cons**: Pricing are too High , latency is bit high

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## Links

- [View on GetApp](https://www.getapp.sg/software/2063202/umnico)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/umnico/> |
| en-AE | <https://www.getapp.ae/software/2063202/umnico> |
| en-AU | <https://www.getapp.com.au/software/2063202/umnico> |
| en-CA | <https://www.getapp.ca/software/2063202/umnico> |
| en-GB | <https://www.getapp.co.uk/software/2063202/umnico> |
| en-IE | <https://www.getapp.ie/software/2063202/umnico> |
| en-NZ | <https://www.getapp.co.nz/software/2063202/umnico> |
| en-SG | <https://www.getapp.sg/software/2063202/umnico> |
| en-ZA | <https://www.getapp.za.com/software/2063202/umnico> |

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