--- description: If you're in a hunt for the best solution for your business, learn what HHAeXchange has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HHAeXchange Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [HHAeXchange](/software/2063618/hhaexchange) # HHAeXchange Canonical: https://www.getapp.sg/software/2063618/hhaexchange Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/2063618/hhaexchange?page=2) > Developed specifically for Medicaid personal care, HHAeXchange is the leading technology platform for homecare agency management. > > Verdict: Rated **3.6/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of HHAeXchange Providers can take advantage of the most advanced scheduling tools on the market — saving coordinators time, eliminating errors, and making it easy for caregivers to clock in and out and empower caregivers to identify and report changes in condition so you can proactively monitor patient progress and reduce readmissions. Providers can gain real-time insights into the quality metrics needed to run their business more efficiently, rise above your competition, and grow your agency. HHAeXchange seamlessly connects payers and providers across the homecare ecosystem, allowing for aggregation of all visit data, regardless of providers’ EVV tools. Our software exceeds the requirements for 21st Century Cures Act compliance by helping MCOs and state Medicaid programs improve workflows and access comprehensive insights. This enables better management of provider network performance and a higher quality of member care. HAeXchange’s solutions are designed to support caregivers in delivering better outcomes. This includes convenient, flexible technology for: - Agency caregivers of Personal Care Services (PCS) - Skilled providers of Home Health Care Services (HHCS) - Direct care workers for Self-Directed services ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 100 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.1/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: HHAeXchange - **Location**: New York, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$375.00 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, English, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Reports - Document Management - Electronic Signature - Employee Management ## Integrations (6 total) - ADP Workforce Now - Caribou Rewards - DailyPay - Home Care Pulse | Experience Management - Inflowcare - showd.me ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Home Health Care Software](https://www.getapp.sg/directory/61/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.getapp.sg/directory/61/home-health-care/software) - [Home Care Software](https://www.getapp.sg/directory/717/home-care/software) ## Alternatives 1. [InMyTeam](https://www.getapp.sg/software/2064401/inmyteam) — 4.6/5 (94 reviews) 2. [AlayaCare](https://www.getapp.sg/software/105793/alayacare) — 4.1/5 (188 reviews) 3. [eRSP](https://www.getapp.sg/software/2067747/ersp) — 4.2/5 (99 reviews) 4. [Alora Home Health](https://www.getapp.sg/software/106021/alora-homecare-software) — 4.5/5 (154 reviews) 5. [AxisCare](https://www.getapp.sg/software/104545/axiscare-software) — 4.6/5 (729 reviews) ## Reviews ### "HHA Exchange System" — 5.0/5 > **Suzanne** | *10 February 2023* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Everything is in one program. This is helpful with patient care and billing. > > **Cons**: I would like to see the insurances already pre loaded in to the program. > > It has been good. We had some setbacks due to Insurance and HHA not connecting right away. It was corrected. ----- ### "One on One Services" — 5.0/5 > **Charlee** | *10 February 2023* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: Easy on boarding, easy to learn, available support,Ticket turnaround is quick. > > **Cons**: As time has gone by HHAexchange has grown leaps and bounds. It’s taking longer to work in tickets and complete tasks. The company needs support staff. > > Overall, HHAexchange is great investment for my company. It has cut down in billing time and errors, easier to schedule workers, quick access to clients information including authorized hours and demographics. Accountability and accuracy in evv by clocking on patients phone. Everything is in one program making it easier to access and manage. ----- ### "Owner" — 3.0/5 > **Terry** | *10 February 2023* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: At this point I don't have anything to say. > > **Cons**: Customer support is terrible and has fixed my billing issue. They have been working on the issue for a year. HHA Exchange is not meeting the EVV requirements for the state of North Carolina, at least for this agency. > > My billing if horrible using this product and I'm at the point to hiring an attorney because it is having a negative affect on this agency. ----- ### "Loved it\!" — 5.0/5 > **Jowayria** | *24 March 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Data accuracy, ease of use, easily accessible to everyone with minimal orientation and training, the demo videos for practicality in regards to every single function of the software. > > **Cons**: There are some outages that happen from time to time but the HHA agents are very prompt with finding solutions to the issues and fixing them in a prompt fashion. > > We have been benefiting from HHAeXchange for over 2 years and wouldn't trade it for anything else. ----- ### "HHA eXchange review" — 4.0/5 > **Elyse** | *30 March 2022* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: It is easy to navigate overall. The one thing I like the most now is that I can see the 'daily' Schedule. > > **Cons**: That when you change the master week it does not allow you to what is already there. Kantime had a way to change those visits. Look into this... ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/2063618/hhaexchange?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2063618/hhaexchange) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data