---
description: If you're in a hunt for the best solution for your business, learn what Refrens ABC has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Refrens ABC Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/339/lead-management/software) > [Refrens ABC](/software/2065020/refrens-abc)

# Refrens ABC

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> Refrens ABC is an AI-powered Sales CRM for growing businesses. Capture leads, manage pipelines, follow-ups and meetings, track sales performance, assess clients with Trust Score, use Refrens MCP with ChatGPT or Claude, and connect sales with invoicing, accounting and Refrens Eagle.
> 
> Verdict: Rated **5.0/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Refrens ABC

Capture leads automatically through customizable forms, CSV imports, IndiaMART, TradeIndia, Meta Lead Ads, and Sales CRM APIs.

Manage multiple contacts under the right organization or opportunity so every stakeholder and conversation stays organized.

Create custom sales pipelines with flexible stages, expected durations, statuses, closure reasons, probabilities, and weighted deal values.

Route new enquiries to the right pipeline, stage, and salesperson while identifying duplicate leads and retaining the existing owner.

Centralize email, WhatsApp communication, notes, attachments, follow-ups, and complete activity history within each lead profile.

Schedule follow-ups and receive email, WhatsApp, and on-site alerts whenever an opportunity requires attention.

Book calls, demos, and site visits from lead records, sync availability with Google Calendar, and generate Google Meet links.

Measure conversion, response time, closure time, revenue, lead quality, and team performance through detailed sales reports.

Control team access with customizable roles and permissions while maintaining clear lead ownership and assignment history.

Create quotations and invoices from qualified leads without re-entering contact, organization, or opportunity details.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 11 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Refrens Internet

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Refrens ABC offers three plans based on lead volume, team size, and CRM requirements.

A limited Basic option is available at $0 for businesses that want to explore selected capabilities before upgrading. It includes 2 users, 1 sales pipeline, 5 lead-capture forms, 50 custom fields, and limited document and AI OCR usage.

CRM Essentials costs $150 per year, equivalent to approximately $13 per month with annual billing. It is designed for businesses with lower lead volumes and includes 3 users, 2 sales pipelines, lead bulk upload, sales reports, duplicate-lead assignment, email and WhatsApp sharing, custom email domains, recurring invoices, and 100 custom fields.

CRM Pro costs $250 per year, equivalent to approximately $21 per month with annual billing. It is intended for dedicated sales teams and includes 5 users, unlimited sales pipelines and lead-capture forms, advanced roles and permissions, customizable email templates, meeting scheduling, Google Calendar integration, and integrations with IndiaMART, TradeIndia, Facebook, and Instagram.

Sales CRM API usage may involve additional charges. Prices and features may vary depending on the selected billing period, applicable taxes, and future plan updates.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Contact Management
- Customizable Fields
- Drag & Drop
- Email Marketing
- Email Tracking
- For Sales Teams/Organizations
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Monitoring
- Opportunity Management
- Pipeline Management
- Prospecting Tools
- Real-Time Data

## Integrations (7 total)

- Gmail
- Refrens
- Shopify
- Webflow
- WhatsApp
- Wix
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Lead Management Software](https://www.getapp.sg/directory/339/lead-management/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.sg/software/102533/hubspot-crm) — 4.5/5 (4481 reviews)
2. [Bigin by Zoho CRM](https://www.getapp.sg/software/142099/bigin-by-zoho-crm) — 4.7/5 (742 reviews)
3. [Zoho CRM](https://www.getapp.sg/software/9908/zoho-crm) — 4.3/5 (6993 reviews)
4. [Kylas Sales CRM](https://www.getapp.sg/software/2052749/kylas) — 4.8/5 (620 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18803 reviews)

## Reviews

### "Dollar for Dollar Best Value" — 5.0/5

> **William** | *2 February 2024* | Import & Export | Recommendation rating: 10.0/10
> 
> **Pros**: I like the price the most actually. I also found customization was easy to use and customer support was immediate.
> 
> **Cons**: hours of customer support. But thats ok. The spend is worth it.
> 
> 5A1\!  Love this tool. I have been using refrens for 4 years and will continue to do so.

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### "Best platform for invoicing" — 5.0/5

> **Nagendra** | *12 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: This is one of the most simple software for using and the best invoicing and inventory management software, which also includes a CRM programme and portfolio management
> 
> **Cons**: The fact that there is no mobile phone application, I really wish there was a mobile phone application to make the life simple
> 
> The on boarding process was one of the best I have seen as of now the account manager who was assigned to me was really good at explaining all the features

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### "Awesome product" — 5.0/5

> **Vinay** | *27 December 2023* | E-Learning | Recommendation rating: 5.0/10
> 
> **Pros**: Customizable Quotations and Invoicing, Custom Fields
> 
> **Cons**: All of my requirements are satisfied.. None

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### "A Complete Business Management Tool for Freelancers & Small Teams" — 5.0/5

> **Virendra** | *22 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Refrens makes it incredibly easy to create professional invoices, proposals, and estimates in just minutes. The dashboard is intuitive, the templates look polished, and the automation features like recurring invoices and payment reminders save a lot of time. I also loved the ability to track payments and expenses in one place. The CRM and lead management features are a big plus for growing agencies like ours.
> 
> **Cons**: Would love to see deeper third-party integrations with tools like WhatsApp, Slack, and Zoho CRM. Also, while the user interface is clean, some deeper customization options in design templates could make it even better.
> 
> Overall, I’m extremely satisfied with Refrens. It has significantly reduced the time I spend on administrative tasks and helped me present a more professional image to clients. For freelancers and small businesses looking for an affordable yet powerful business tool, Refrens is a great investment. The value I’ve gotten in just a short time is impressive.

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### "Great application" — 5.0/5

> **Gaurav** | *25 March 2025* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Account and the invoicing
Refrens is am thoroughly impressed with the accounting and CRM solutions provided\! The system has streamlined our financial
> 
> **Cons**: Nothing  its just previously its not available on ios but now they are on all platforms

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## Links

- [View on GetApp](https://www.getapp.sg/software/2065020/refrens-abc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/sales-software/a/refrens-lead-management/> |
| en-AE | <https://www.getapp.ae/software/2065020/refrens-abc> |
| en-AU | <https://www.getapp.com.au/software/2065020/refrens-abc> |
| en-CA | <https://www.getapp.ca/software/2065020/refrens-abc> |
| en-GB | <https://www.getapp.co.uk/software/2065020/refrens-abc> |
| en-IE | <https://www.getapp.ie/software/2065020/refrens-abc> |
| en-NZ | <https://www.getapp.co.nz/software/2065020/refrens-abc> |
| en-SG | <https://www.getapp.sg/software/2065020/refrens-abc> |
| en-ZA | <https://www.getapp.za.com/software/2065020/refrens-abc> |

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