Open Dental
About Open Dental
Open Dental is a powerful practice management software that is suitable for single offices or multi-clinic locations.
Schedule and manage appointments using the Appointments Module. In addition to the seven modules, Open Dental offers robust customized reporting, eServices for patient communication (e.g., 2-way texting, online scheduling, mobile access, etc.), patient forms that can be tailored to the practice and filled digitally additional third-party integrations, and so much more.
Key benefits of Open Dental
View a 3D Graphical Tooth Chart that displays patient dentition and treatment over time. Integrated eServices allow seamless communication with patients before, during, and after their appointment. Easily customize patient forms for a paperless patient experience. Integrated with electronic prescription services to help meet regulatory requirements. 30+ internal reports coupled with 1000+ custom queries give practices access to the data they need.
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Reviews
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- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great Software at a Great Price!
Reviewed on 18/05/2020
Open Dental has been great, and hoping to expand with the software as we open more offices. The...
Open Dental has been great, and hoping to expand with the software as we open more offices. The features are in depth and offer us the abilty to use technology to stay current with innovations. Playing to use the 3D features and online appointments.
Pros
Open Dental has so many features, and the ability to add features with modules was a key reason we decided to go with them in a new clinic. The ability to network our entire system and not getting hit with expensies for needing multipe license was a strong reason for us to use Open Dental.
Cons
Not cloud based. Hoping that they move to a cloud based system in the near future. The security features of cloud based would really help us to stay HIPPA compliant without having to spend so much time securing data, backups, etc.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Open Dental
Reviewed on 07/03/2024
Open Dental is user Friendly, and easy to understand
Open Dental is user Friendly, and easy to understand
Pros
What i love most about Open Dental the A/R part for billing reasons
Cons
I really do not have any dislikes a bout Open Dental
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unsatisfactory
Reviewed on 19/01/2022
Other reviewers write that they came from Dentrix. I find this add. That is the opposite of my...
Other reviewers write that they came from Dentrix. I find this add. That is the opposite of my experience.
User cannot simultaneously open Chart and schedule book. Try writing patient note and look something up in the schedule - not possible.
Set the procedure complete in Chart and nothing. You also necessarily need to add it to appointment procedures and complete from Schedule book. What a waste of time.
Clinical notes and completed/planned procedures are displayed in the same window - it's a pain to find and add notes.
Overall, I don't find Open Dental intuitive. I miss many features from Dentrix where modules are clearly separated and easy to navigate. I would not recommend.
Pros
Ability to text patients from within. Quick online support with chat option.
Cons
It lack usability. Features are outdated.
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Open Dental is an amazing piece of software, with excellent support and customization
Reviewed on 08/03/2018
Much, much less time on hold for support. Much less reason to even call support. This program is...
Much, much less time on hold for support. Much less reason to even call support. This program is incredibly well made, and just works. It's super easy to install, and it integrates with pretty much all of the imaging software that's out there. Make no mistake - you can not go wrong with Open Dental.
Pros
Being that this is an open source program for dental practice management, there are a wide variety of plug-ins and customization that are out there. Also, the support is amazing. Many of our clients use Open Dental, and we support it in our business. When you call for support, they'll remember your name, and there's barely any hold-time when comparing to Schein or Patterson, which can have 30+ minutes of hold time at times.
Open Dental has a lot of reports that you can run as well, and it's easier in comparison to some of the competitors. This is by far our favorite dental practice management software, and we use and support all of them.
The cost is fair as well. This software has incredible value.
Cons
There's not much I don't like about this software, since it's so easy to install and to use. I would say the biggest con, is that when people are changing software to open dental, there's a bit of a steep learning curve. However, that's true of all dental practice management software.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Solid and easy to use!
Reviewed on 28/11/2018
Haven’t had any problems and it runs smooth!
Haven’t had any problems and it runs smooth!
Pros
It’s easy to find my way around. It integrates well w Dexis.
Cons
W this last update there is a pop up that shows up when leaving a pts chart that is annoying.
Open Dental FAQs
Below are some frequently asked questions for Open Dental.Q. What type of pricing plans does Open Dental offer?
Open Dental offers the following pricing plans:
- Starting from: US$179.00/month
- Pricing model: Subscription
- Free Trial: Available
Open Dental offers a comprehensive support package for a monthly fee of $179, applicable per office location with a 12-month commitment. This fee encompasses the software, unlimited telephone support, and instant access to any software updates. Additional features include the Acquire and Video Imaging Module, Web Forms, and various email communication services. The plan covers all in-office computers catering to up to three dentists, while mobile units are counted as separate locations. After one year, the cost decreases to $129 per month. The contract renews monthly after the initial term and includes a 90-day money-back guarantee.
Q. Who are the typical users of Open Dental?
Open Dental has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Open Dental support?
Open Dental supports the following languages:
English
Q. Does Open Dental support mobile devices?
Open Dental supports the following devices:
Q. What other apps does Open Dental integrate with?
We do not have any information about what integrations Open Dental has
Q. What level of support does Open Dental offer?
Open Dental offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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