---
description: If you're in a hunt for the best solution for your business, learn what Userlot has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Userlot Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Userlot](/software/2065389/userlot)

# Userlot

Canonical: https://www.getapp.sg/software/2065389/userlot

> Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Userlot

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- CRM
- Churn Management
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Forms
- Customizable Reports
- Email Management
- Engagement Tracking
- Health Score

## Integrations (9 total)

- Aircall
- Dialpad
- Flexera SaaS Manager
- Freshdesk
- Gmail
- HubSpot CRM
- HubSpot Sales Hub
- Pipedrive
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Customer Success Software](https://www.getapp.sg/directory/959/customer-success/software)
- [CRM Software](https://www.getapp.sg/directory/230/crm/software)
- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)
- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)

## Alternatives

1. [monday.com](https://www.getapp.sg/software/91734/monday-com) — 4.6/5 (5726 reviews)
2. [monday CRM](https://www.getapp.sg/software/2056613/monday-crm) — 4.7/5 (453 reviews)
3. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Preferred Patron Loyalty](https://www.getapp.sg/software/104571/preferred-patron-loyalty) — 4.9/5 (109 reviews)
5. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4072 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2065389/userlot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/userlot/> |
| en-AE | <https://www.getapp.ae/software/2065389/userlot> |
| en-AU | <https://www.getapp.com.au/software/2065389/userlot> |
| en-CA | <https://www.getapp.ca/software/2065389/userlot> |
| en-GB | <https://www.getapp.co.uk/software/2065389/userlot> |
| en-IE | <https://www.getapp.ie/software/2065389/userlot> |
| en-NZ | <https://www.getapp.co.nz/software/2065389/userlot> |
| en-SG | <https://www.getapp.sg/software/2065389/userlot> |
| en-ZA | <https://www.getapp.za.com/software/2065389/userlot> |

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