---
description: If you're in a hunt for the best solution for your business, learn what Huggy has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Huggy Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Huggy](/software/2065809/huggy)

# Huggy

Canonical: https://www.getapp.sg/software/2065809/huggy

> Huggy is an omnichannel customer service solution that makes it possible to centralize messages sent by customers from different channels on a single screen. Companies can build custom service journeys with this tool, from inbound to outbound flows. Available in English, Portuguese, and Spanish.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Huggy
- **Location**: Feira de Santana, Brazil

## Commercial Context

- **Starting Price**: R$239.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 230 more

## Features

- AI/Machine Learning
- API
- Chatbot
- Contact Management
- Customer Service Analytics
- Interaction Tracking
- Lead Capture
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Real-time Consumer-facing Chat
- Real-time Conversations

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software)
- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Freshchat](https://www.getapp.sg/software/106095/freshchat) — 4.1/5 (115 reviews)
2. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1758 reviews)
3. [Crisp](https://www.getapp.sg/software/111347/crisp) — 4.6/5 (147 reviews)
4. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Smartsupp](https://www.getapp.sg/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews)

## Reviews

### "Good option to integrate channels" — 4.0/5

> **Leandro** | *31 December 2020* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: The tool allows you to integrate most of your channels to serve your customers: WhatsApp, Messenger, Chatbot and email. It's great to control your productivity and evaluate your overall quality.
> 
> **Cons**: The tutorials should be improved to be more intuitive and help you in the setup stage. When you interact with a Rep everything flows better.
> 
> It's great. I've advised some of my clients to adopt the solution to integrate the channels and all the times we achieved our goals of improvement.

## Links

- [View on GetApp](https://www.getapp.sg/software/2065809/huggy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/huggy/> |
| en-AE | <https://www.getapp.ae/software/2065809/huggy> |
| en-AU | <https://www.getapp.com.au/software/2065809/huggy> |
| en-CA | <https://www.getapp.ca/software/2065809/huggy> |
| en-GB | <https://www.getapp.co.uk/software/2065809/huggy> |
| en-IE | <https://www.getapp.ie/software/2065809/huggy> |
| en-NZ | <https://www.getapp.co.nz/software/2065809/huggy> |
| en-SG | <https://www.getapp.sg/software/2065809/huggy> |
| en-ZA | <https://www.getapp.za.com/software/2065809/huggy> |
| pt | <https://www.getapp.com.br/software/2065809/huggy> |
| pt-PT | <https://www.getapp.pt/software/2065809/huggy> |

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