TicketSearch
About TicketSearch
With TicketSearch, organizations of any size can sell tickets, registrations, seminars, goods, as well as receive donations and manage customer interactions. TicketSearch is a complete event ticketing, box office administration, CRM, and fundraising solution.
The Standard Edition, which has features for every organization, and the Enterprise Solution, which gives extra services like marketing, phone sales, and additional support, are the two service tiers that TicketSearch offers.
Key benefits of TicketSearch
- Fully customizable white label system presenting your brand first. Not ours!
- Integrate your own payment gateway to have revenue deposited directly to your bank account
- Customizable CRM system with the ability to add fields
- Create private links and discount options for both VIP and regular patrons
- Integrate MailChimp, Google Analytics, Google Tag Manager, and UTM Salesforce
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14 Reviews
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- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Ease of Use
- Likelihood to recommend 10.0 /10
Outstanding Ticketsearch Company
Reviewed on 21/03/2023
Overall experience with Ticketsearch is a A+ (Great), no complaints.
Overall experience with Ticketsearch is a A+ (Great), no complaints.
Pros
Ticketsearch customer service is oustanding, and the product is exactly what we are looking for.. We are pleased with the service and product we recieve from the Ticketsearch business.
Cons
Weekend contact, need to be more available 24 hours a day all week for companies that's open 24/7
Response from TicketSearch
As always, it's great to hear from you Stephen, and we appreciate you taking the time to leave a review. We always make ourselves available when a client has urgent business critical issues and if required, elevate the issue to our TicketSearch engineers.
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
Love it!
Reviewed on 05/04/2023
I am truly impressed with my experience with TicketSearch the system is great and the customer...
I am truly impressed with my experience with TicketSearch the system is great and the customer service is excellent.
Pros
I looked at many different ticketing systems before choosing TicketSearch. It has been great for our company as it is very flexible which is important since we do so many different types of events. We have used it for our drive-in shows during covid, for rentals that use our box office, for our season performances and for our fundraising event. It is easy to add a donation option to the payment path, create promo codes, the reporting options are great, the system is easy to use.
Cons
It is missing the ability to do a pay what you can ticket, but with the customized donations it was easy to create a work around for this. The team at TicketSearch are always improving the system and open to feedback of what their users would like to see so there haven't been any negatives.
Response from TicketSearch
Thanks for taking the time to provide a review Heather. Based on feedback and suggestions from you and similar orgs to our “Ticketing Built Your Way” program, our TicketSearch 'Pay What You Want' ticket is live, and has been a great success so far. It has all the features of a regular ticket type, plus a few more to make sure it works for all kinds of applications. Please keep up the feedback to Ticketing Built Your Way. You may also like the Waitlist and Abandoned Cart features. TicketSearch is always looking at ways of improving system functionality. Thanks again.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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- Likelihood to recommend 3.0 /10
If you're working in events, this service isn't worth your time
Reviewed on 03/04/2025
I wouldn't recommend TicketSearch to essentially anyone. I used it for two different arts companies...
I wouldn't recommend TicketSearch to essentially anyone. I used it for two different arts companies – some where events needed to be paid for, some were free, but there are better options out there.
Pros
A cheap alternative compared to other services for low capacity events.
Cons
An extremely clunky back-end, and the ability to segment audience data is horribly complicated.
Alternatives Considered
EventbriteReasons for Choosing TicketSearch
To test the waters with other services that were available – I ended up returning to Eventbrite.Switched From
EventbriteReasons for Switching to TicketSearch
- Industry: Fine Art
- Company size: 51–200 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
TicketSearch for Everyone
Reviewed on 24/03/2023
We do not have a business problem with TicketSearch. As of now, the ticketing system is working...
We do not have a business problem with TicketSearch. As of now, the ticketing system is working and fulfilling our needs.
Pros
TicketSearch was fairly easy to integrate with our theater and its needs especially having used another system in the past. Whatever features we used in the past we became use to the new system without too much difficulty and a little bit of tweaking so we were able to accomplish what had been done in the past. The employees were more than helpful and can't say enough of the speed in being able to reach them with a question or concern.
Cons
I can't say exactly what was least about TicketSearch except that it was just getting use to a new system. However I would like to see the customer search a little more forgiving. If last names are not exactly correct it will not show if that person was a customer previously.
Response from TicketSearch
Thank you for your review Eileen. We’re happy that the switch from your old system went so well for you. Taking on a new system can have challenges and your team did a great job learning TicketSearch. We appreciate that when they had any questions, they reached out to support for answers. Regarding the patron look up, TicketSearch does start to filter information based on the number of letters (min. 3) you input into the search fields. The more letters and the more search fields you use, the more TicketSearch will sort through the database for what you want.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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- Likelihood to recommend 10.0 /10
Valuable part of our sales process
Reviewed on 26/04/2023
Pros
The thing that I love the most is the value we get from the CRM and the analytics reports. We're able to see where our guests are coming from and maximize our our ROI.
Cons
The initial setup can be tedious, but the support team is friendly as they walk you through the process. And, once you get the core setup done, creating new branded email responses, ticket templates, and events is a breeze.
Response from TicketSearch
Thanks for taking the time to leave a review Cyndee! We're happy to hear that the extra analytic tools and reports worked out so well for you. New ticketing systems can be a challenge and sometimes even overwhelming, but your TicketSearch Team is dedicated to making your first on-sale as smooth as possible. A positive ROI for everyone!
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TicketSearch FAQs
Below are some frequently asked questions for TicketSearch.Q. What type of pricing plans does TicketSearch offer?
TicketSearch offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
TicketSearch offers customized solutions. Clients can choose from Basic, Standard, and Enterprise service levels with tickets starting at .30c.
Q. Who are the typical users of TicketSearch?
TicketSearch has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does TicketSearch support?
TicketSearch supports the following languages:
Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does TicketSearch support mobile devices?
TicketSearch supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TicketSearch integrate with?
TicketSearch integrates with the following applications:
ArtifaxEvent, Mailchimp, Stripe, Stripe Terminal, authorize.net, cybersource
Q. What level of support does TicketSearch offer?
TicketSearch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for TicketSearch.
Venue Management Software