About Square 9
Square 9 is an enterprise content and document management platform that helps businesses streamline document capture, web forms, and other business process automation tools to automate processes.
The HR automation solution streamlines the process of capturing employee documentation, populating that information onto multiple forms, and automatically notifying managers when new employees join the company. Users can securely share confidential employee information, including protected health and employment records.
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- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square 9 products have revolutionized our office and field operations workflows!
Reviewed on 25/04/2023
We continue to expand our use of Square 9 products. Document management is an important part of any...
We continue to expand our use of Square 9 products. Document management is an important part of any business and in healthcare it is critical. Document History makes HIPAA required audit trails into a seamless process. The infinitely customizable index fields make storage and retrieval seamless. We have been heavy users of both GlobalSearch and GlobalForms for many years, and could not be as efficient as we are without them.
Pros
The ability to retrieve documents in seconds makes all of our tasks easier regardless of the department. We have moved all document workflows into GlobalForms and GlobalSearch. Their Support and Implementation Departments are second to none. Their goal is to make customers happy.
Cons
No, I don't have any document management needs that the Square 9 products don't solve.
Response from Square 9 Softworks
Hi Timothy, thank you for your review! We are glad to hear our solutions have revolutionized your document workflows and made tasks much easier. Customer satisfaction is our priority, so thank you for your kind words.
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Square9 a Huge Time-Saver
Reviewed on 19/06/2023
Square 9 allows us to easily access our accounts payable checks and accompanying invoices. This has...
Square 9 allows us to easily access our accounts payable checks and accompanying invoices. This has saved so much time in filing and retrieval efforts. And time is money. It allows multiple users to access the information at the click of a button.
Pros
Square 9 allows us to easily access our accounts payable checks and accompanying invoices. This has saved so much time in filing and retrieval efforts. And time is money. It allows multiple users to access the information at the click of a button.
Cons
Despite having the functionality to remove idle users, it never seems to work correctly. The cloud version is not quite as user-friendly as the original network version.
Response from Square 9 Softworks
Thanks for your review, Melinda. We are glad to hear you can easily access your accounts payable documents, saving you time and money. We appreciate your feedback.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good product for basic document storage and organization, but has bugs that need to be worked...
Reviewed on 21/06/2017
Pros
Pricing is reasonable, and support is responsive. Support is all based within the company, which is located in CT, and there are wait times posted online. They are easy to contact, and generally get back to you within the day. Since the company is small, you can be escalated through the support and dev teams rather quickly depending on the severity of your issue.
Cons
Interface is clunky, and pushing updates company wide is not easy. Updates and hotfixes are frequent, but not advertised. You must request them. Additional modules implemented have not been successful. Base product is worth looking into for a small solution, but modules have not been reliable.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Square 9 Global Search and Global Capture Services
Reviewed on 28/04/2023
We have saved money and time by utilizing Sqaure9 software for our Accounts Payable System and...
We have saved money and time by utilizing Sqaure9 software for our Accounts Payable System and streamlined a lot of processes along the way.
Pros
The ease of the document flow by moving from handling paper to working with scanned documents within multiple locations and ability of electronic data transfer to our accounting system.
Cons
The services come at cost, but Square 9 employees are very knowledgeable about their products and services provided.
Response from Square 9 Softworks
Thanks for your review, Ela! We are glad to hear you can easily move and retrieve key document data using our solution. Thanks for being a Square 9 customer.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great value
Reviewed on 05/05/2023
Pros
It is next to impossible to find an equitable solution for a similar cost. They price very appropriately for what you get.
Cons
Standard headaches that you could get with any number of platforms. Things happen, stuff may not be configured correctly, etc. I wish it were more intuitive and modernized, but that sounds like something that's in the works anyways so we'll see how that turns out.
Response from Square 9 Softworks
Hi Matthew thanks for your review. Glad to hear Square 9 is meeting your needs. If you ever need assistance setting up your environment, please reach out to [email protected].
Square 9 FAQs
Below are some frequently asked questions for Square 9.Q. What type of pricing plans does Square 9 offer?
Square 9 offers the following pricing plans:
- Starting from: US$40.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact Square 9 Softworks for pricing details.
Q. Who are the typical users of Square 9?
Square 9 has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Square 9 support?
Square 9 supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Romanian, Spanish
Q. Does Square 9 support mobile devices?
Square 9 supports the following devices:
Q. What other apps does Square 9 integrate with?
Square 9 integrates with the following applications:
Dynamics 365 Business Central, File Explorer, Google Docs, Microsoft Dynamics GP, OneDrive, PaperCut MF, QuickBooks, SharePoint
Q. What level of support does Square 9 offer?
Square 9 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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