---
description: If you're in a hunt for the best solution for your business, learn what OpenText ZENworks Service Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenText ZENworks Service Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [OpenText ZENworks Service Desk](/software/2067629/zenworks-service-desk)

# OpenText ZENworks Service Desk

Canonical: https://www.getapp.sg/software/2067629/zenworks-service-desk

> ZENworks Service Desk is a comprehensive IT service management solution that streamlines and automates IT service operations. It is designed to help IT organizations deliver high-quality services to their users while reducing the overall cost of service delivery. With ZENworks Service Desk, users can easily submit and track their service requests, while IT teams can manage and prioritize incidents, problems, and changes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: OpenText
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Please contact vendor for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Analytics
- Change Management
- Configuration Management
- Customer Support
- Incident Management
- Incident Reporting
- Knowledge Base Management
- Problem Management
- Self Service Portal
- Task Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)

## Related Categories

- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)
- [Incident Management Software](https://www.getapp.sg/directory/1415/incident-management/software)

## Alternatives

1. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.5/5 (695 reviews)
2. [JIRA Service Management](https://www.getapp.sg/software/91811/jira-service-management) — 4.5/5 (768 reviews)
3. [ilert](https://www.getapp.sg/software/187171/ilert) — 4.7/5 (64 reviews)
4. [SafetyCulture](https://www.getapp.sg/software/102403/iauditor) — 4.6/5 (353 reviews)
5. [ManageEngine ServiceDesk Plus](https://www.getapp.sg/software/20521/manageengine-service-desk-plus) — 4.4/5 (230 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2067629/zenworks-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/zenworks-service-desk/> |
| en-AE | <https://www.getapp.ae/software/2067629/zenworks-service-desk> |
| en-AU | <https://www.getapp.com.au/software/2067629/zenworks-service-desk> |
| en-CA | <https://www.getapp.ca/software/2067629/zenworks-service-desk> |
| en-GB | <https://www.getapp.co.uk/software/2067629/zenworks-service-desk> |
| en-IE | <https://www.getapp.ie/software/2067629/zenworks-service-desk> |
| en-NZ | <https://www.getapp.co.nz/software/2067629/zenworks-service-desk> |
| en-SG | <https://www.getapp.sg/software/2067629/zenworks-service-desk> |
| en-ZA | <https://www.getapp.za.com/software/2067629/zenworks-service-desk> |

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