---
description: If you're in a hunt for the best solution for your business, learn what Uniphore has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Uniphore Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Uniphore](/software/2068108/uniphore)

# Uniphore

Canonical: https://www.getapp.sg/software/2068108/uniphore

> Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Uniphore

U-Assist \& U-Analyze

•Agent Coaching and alerts for improved CX
• Additional value-add using Promises and Trust
• Automatic call summaries before the calls are completed.
• Automatic categorization \& disposition – drive ACW down, reduce repeat calls \& increase agent efficiency.
•Promise \& First Call Resolution Tracking

## About the vendor

- **Company**: Uniphore
- **Founded**: 2008

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, Indonesian, Japanese, Spanish, Vietnamese
- **Available Countries**: Australia, India, Japan, Singapore, Spain, United Arab Emirates, United States, Vietnam

## Features

- AI/Machine Learning
- Activity Dashboard
- Audio Capture
- Call Recording
- Call Scripting
- Call Tracking
- Generative AI
- Intent Recognition
- Knowledge Base Management
- Multi-Language
- Natural Language Processing
- Recording
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition
- Speech-to-Text Analysis
- Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)

## Related Categories

- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)
- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Speech Recognition Software](https://www.getapp.sg/directory/1537/speech-recognition/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1781 reviews)
2. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1723 reviews)
3. [livepro](https://www.getapp.sg/software/122747/livepro) — 4.8/5 (182 reviews)
4. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4079 reviews)
5. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2068108/uniphore)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/uniphore/> |
| en-AE | <https://www.getapp.ae/software/2068108/uniphore> |
| en-AU | <https://www.getapp.com.au/software/2068108/uniphore> |
| en-CA | <https://www.getapp.ca/software/2068108/uniphore> |
| en-GB | <https://www.getapp.co.uk/software/2068108/uniphore> |
| en-IE | <https://www.getapp.ie/software/2068108/uniphore> |
| en-NZ | <https://www.getapp.co.nz/software/2068108/uniphore> |
| en-SG | <https://www.getapp.sg/software/2068108/uniphore> |
| en-ZA | <https://www.getapp.za.com/software/2068108/uniphore> |

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