---
description: If you're in a hunt for the best solution for your business, learn what ID Cloud has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ID Cloud Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [ID Cloud](/software/2068203/id-cloud)

# ID Cloud

Canonical: https://www.getapp.sg/software/2068203/id-cloud

> ID Cloud is an AI-powered contact center software platform unifying voice, email, chat, social media \& video into one single interface.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of ID Cloud

 Easy on the pocket
 Quick deployment \& activation
 Comprehensive reports
 Work from anywhere agents
 Real time monitoring
 Optimized agent efficiency
 Improve ROI
 Scale up or down as per need
 Provide better customer experiences
 Higher uptime
 Connect with customers on all channels
 Adhere to the DNC guidelines
 Increase call handling capacity

## About the vendor

- **Company**: Teckinfo Solutions
- **Founded**: 1995

## Commercial Context

- **Pricing Details**: Please contact Teckinfo Solutions for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Alerts/Escalation
- Auto-Dialer
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transfer
- Call Whispering
- Callback Scheduling

## Integrations (3 total)

- LeadSquared
- Zoho CRM
- Zoho Desk

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.sg/software/117547/ringover) — 4.7/5 (884 reviews)
2. [Sobot](https://www.getapp.sg/software/2079329/sobot) — 4.9/5 (113 reviews)
3. [Amazon Connect](https://www.getapp.sg/software/2057092/amazon-connect) — 4.5/5 (96 reviews)
4. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1787 reviews)
5. [HoduCC](https://www.getapp.sg/software/456711/hoducc) — 4.6/5 (96 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2068203/id-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/id-cloud/> |
| en-AE | <https://www.getapp.ae/software/2068203/id-cloud> |
| en-AU | <https://www.getapp.com.au/software/2068203/id-cloud> |
| en-CA | <https://www.getapp.ca/software/2068203/id-cloud> |
| en-GB | <https://www.getapp.co.uk/software/2068203/id-cloud> |
| en-IE | <https://www.getapp.ie/software/2068203/id-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/2068203/id-cloud> |
| en-SG | <https://www.getapp.sg/software/2068203/id-cloud> |
| en-ZA | <https://www.getapp.za.com/software/2068203/id-cloud> |

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