---
description: If you're in a hunt for the best solution for your business, learn what VIVI has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: VIVI Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/1397/artificial-intelligence/software) > [VIVI](/software/2068365/vivi)

# VIVI

Canonical: https://www.getapp.sg/software/2068365/vivi

> VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of VIVI

VIVI is a software that can talk to people using voice or text, and help them with various tasks or queries. It can work on different platforms, such as websites, mobile apps, texting, or phone calls, and it can handle many customers at the same time. It can also work around the clock, without getting tired or bored. VIVI can help businesses and organizations to provide better service to their customers, by doing things like:

- Answering questions and providing information: VIVI can understand natural language and respond to customer queries and requests, using the information from the business or organization's website, database, or other sources. It can also provide relevant suggestions or recommendations, based on the customer's needs and preferences.

- Generating leads and sales or booking appointments: VIVI can initiate or follow up on conversations with potential or existing customers, and persuade them to buy a product or service, or schedule a meeting or consultation. It can also collect contact details and other information, and update the business or organization's CRM system.

- Processing orders and payments: VIVI can help customers to place orders for products or services, and guide them through the payment process. It can also confirm the order details, provide tracking information, and handle cancellations or refunds.

- Conducting surveys and collecting feedback: VIVI can ask customers to rate their experience, provide feedback, or answer survey questions, using voice or text. It can also analyze the responses and generate reports and insights for the business or organization.

- VIVI uses GoVivace's advanced voice technology, which makes it more accurate and reliable. It can recognize what people are saying, even if they have different accents or languages. It can also verify their identity by their voice, and analyze their characteristics, such as gender, age, or emotion. It can also create realistic and natural speech, using generative AI, which makes it sound more human and engaging. VIVI pays attention to details, such as the context of the conversation, the history of the customer, and the goals of the business, and adapts its responses accordingly. VIVI is best suited for businesses and organizations that need to provide 24/7 customer support, sales, and lead generation, order processing, appointment bookings, and surveys. It can help them to improve their customer satisfaction, loyalty, and retention, as well as reduce their operational costs and increase their revenue.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 4 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: GoVivace
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0.05
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English, French, Hindi, Italian, Malay, Portuguese, Spanish, Vietnamese
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica and 44 more

## Features

- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Support
- Customer Surveys

## Integrations (28 total)

- Azure Sphere
- ElevenLabs
- Gmail
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Salesforce B2B Commerce
- Salesforce CPQ & Billing
- Salesforce Commerce Cloud
- Salesforce Communications Cloud
- Salesforce Consumer Goods Cloud
- Salesforce Customer360
- Salesforce Desk
- Salesforce Field Service

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software)
- [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software)
- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)
- [Natural Language Processing Software (NLP)](https://www.getapp.sg/directory/3763/natural-language-processing-nlp/software)
- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Clepher](https://www.getapp.sg/software/2062929/clever-messenger) — 4.8/5 (88 reviews)
2. [Wati](https://www.getapp.sg/software/2068239/wati) — 4.6/5 (202 reviews)
3. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Rasayel](https://www.getapp.sg/software/2077110/rasayel) — 4.8/5 (66 reviews)
5. [Crisp](https://www.getapp.sg/software/111347/crisp) — 4.6/5 (147 reviews)

## Reviews

### "VIVI Voice is perfect for Seamless Interaction" — 5.0/5

> **Jim** | *9 August 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: VIVI stepped in when I needed to scale my business.
 The tailored design and attention to detail meant we went live quickly.
> 
> **Cons**: All went as planned. We have no complaints. Everything has been handled exceptionally well, and we are thoroughly satisfied with their service.
> 
> Overall, VIVI has been a great addition to our business. The efficient and reliable, making our callflow smoother

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### "Efficient Voicebot and chatbot VIVI" — 5.0/5

> **Hugo** | *23 April 2024* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Human agents could not handle the workload i needed to scale my business VIVI provided me with a pathway to scale my business cost-effectively. With VIVI i got a full-service performance tuning and improvement program that the company experts managed. They custom-designed the flow and took care of all the nuances. We went live within two months and i am delighted with the service.
> 
> **Cons**: It took a little longer to go live than expected.
> 
> I am happy with the VIVI voicebot and chatbot service.

-----

### "Terrible updates" — 1.0/5

> **Marko** | *10 April 2025* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: It barely functions.
> 
> **Cons**: Upgrades are just like installing them frmo the beginning. No background updating and you have to downlaod an EXE file everytime you upgrade, jsut patheitic, abnd if you dont upgrade it stops working after a while and causes lots of other problems. 
Our school uses it and everyone hates it\!
> 
> Terrible

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### "VIVI Review: Realistic voice, snappy response and accuracy make it a delight" — 5.0/5

> **anurag** | *8 September 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The voice is very natural and it understands the user input very naturally as if talking to a human.
> 
> **Cons**: Solution optimization and delivery took some time
> 
> We needed the solution for a short outbound survey, to collect customer opinions. The solution worked perfectly and created the report we needed very quickly. We had full control on its behavior.

## Links

- [View on GetApp](https://www.getapp.sg/software/2068365/vivi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/vivi/> |
| en-AE | <https://www.getapp.ae/software/2068365/vivi> |
| en-AU | <https://www.getapp.com.au/software/2068365/vivi> |
| en-CA | <https://www.getapp.ca/software/2068365/vivi> |
| en-GB | <https://www.getapp.co.uk/software/2068365/vivi> |
| en-IE | <https://www.getapp.ie/software/2068365/vivi> |
| en-NZ | <https://www.getapp.co.nz/software/2068365/vivi> |
| en-SG | <https://www.getapp.sg/software/2068365/vivi> |
| en-ZA | <https://www.getapp.za.com/software/2068365/vivi> |
| es | <https://www.getapp.es/software/2068365/vivi> |
| es-CL | <https://www.getapp.cl/software/2068365/vivi> |
| es-CO | <https://www.getapp.com.co/software/2068365/vivi> |
| es-MX | <https://www.getapp.com.mx/software/2068365/vivi> |
| fr | <https://www.getapp.fr/software/2068365/vivi> |
| fr-BE | <https://fr.getapp.be/software/2068365/vivi> |
| fr-CA | <https://fr.getapp.ca/software/2068365/vivi> |
| pt | <https://www.getapp.com.br/software/2068365/vivi> |
| pt-PT | <https://www.getapp.pt/software/2068365/vivi> |

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