--- description: If you're in a hunt for the best solution for your business, learn what Helm has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Helm Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Logistics Software](/directory/787/logistics/software) > [Helm](/software/2069160/despatch-cloud) # Helm Canonical: https://www.getapp.sg/software/2069160/despatch-cloud Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2069160/despatch-cloud?page=2) > Despatch Cloud streamlines operations, from order processing to shipping and fulfilment, using advanced automation. We link businesses to 120+ couriers and 80 channel platforms, offering limitless opportunities via one integration. Designed by eCommerce pros to help eCommerce business. > > Verdict: Rated **4.6/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Helm \+ Faster, more accurate fulfilment with a dedicated warehousing app compatible with any Android device, so you don't have to invest thousands in scanning device to benefit from our software. + Expand and scale with ease without ever needing to change software: We offer different plans and features for every stage of your growth. + Transparent, straightforward pricing, proportional to how much you ship, ensuring you only pay for what you use. There are no hidden fees or surprises, allowing you to budget effectively and plan ahead with confidence. This transparency empowers businesses to make informed decisions and scale their operations without worrying about unexpected costs. + Consolidate all your orders and stock updates in one place. Access 120+ couriers and 80+ channel integrations from a single, centralised location for a comprehensive view of your operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 19 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Despatch Cloud ## Commercial Context - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - 3PL Management - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Backorder Management - Barcode/Ticket Scanning - Barcoding/RFID - Batch Processing - Billing & Invoicing - Catalog Management - Compliance Management - Contact Database - Customer Database - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export ## Integrations (58 total) - Adyard - Amazon Seller Tool - Amazon Vendor Tool - B2B Wave - BigCommerce - Bild - Bird - Bluepark - EKM - Ebay Magento Integration - FreeAgent - GLS - Landmark - Linnworks - Magento 2 Order Management ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Logistics Software](https://www.getapp.sg/directory/787/logistics/software) ## Related Categories - [Logistics Software](https://www.getapp.sg/directory/787/logistics/software) - [Shipment Tracking Software](https://www.getapp.sg/directory/1691/shipment-tracking/software) - [Delivery Management Software](https://www.getapp.sg/directory/1203/delivery-management/software) - [Shipping Software](https://www.getapp.sg/directory/222/shipping/software) - [Warehouse Management Software](https://www.getapp.sg/directory/225/warehouse-management/software) ## Alternatives 1. [ShipTime](https://www.getapp.sg/software/2056001/shiptime) — 4.6/5 (500 reviews) 2. [Easyship](https://www.getapp.sg/software/111261/easyship) — 4.3/5 (277 reviews) 3. [ShipStation](https://www.getapp.sg/software/90689/shipstation) — 4.6/5 (953 reviews) 4. [Pirate Ship](https://www.getapp.sg/software/119315/pirate-ship) — 4.9/5 (1004 reviews) 5. [Freightview](https://www.getapp.sg/software/100883/freightview) — 4.7/5 (743 reviews) ## Reviews ### "EXCELLENT SUPPORT" — 5.0/5 > **CAROLYN** | *30 August 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Wed based so no server needed and once familiar with the product navigation is rather easy > > **Cons**: A bit difficult to set up initially, however I am not very computer literate so if I can do it then anyone can with some help > > As soon as I started dealing with \[sensitive content hidden\] I felt more confident as he was very knowledgable and patient with me ----- ### "Despatch Cloud Review." — 4.0/5 > **Lynn** | *20 May 2024* | Package/Freight Delivery | Recommendation rating: 10.0/10 > > **Pros**: I like the selection of integrations available this is a selling point. > > **Cons**: The ticketing system could be simplified. > > I have personally dealt with DC since we started using your system and the help I have received from the IT team especially \[sensitive content hidden\] has been outstanding \[sensitive content hidden\] and I have worked through many issues I have encountered and he understand how I take things in so helps me in a way I can pick up what he means that is invaluable. ----- ### "We've been using Despatch Cloud for 4 years now and we aren't looking back\!" — 4.0/5 > **Nathan** | *10 May 2024* | Consumer Goods | Recommendation rating: 7.0/10 > > **Pros**: We have had a really easy time getting custom work finished, and with the public API, it makes it super easy to do custom functions. Recently, we needed a new courier integration, and I worked closely with \[sensitive content hidden\] to get it completed. It was all completely pain-free to work with the team at DC. > > **Cons**: There are a few limitations with the system from our perspective, but as we are not a traditional warehouse, this was bound to happen. We have managed to find workarounds for these issues by using the public API, and we are using the base functionality to its strengths. ----- ### "Great resource providing excellent value" — 5.0/5 > **Laura** | *21 May 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The order processing system is very good, enabling efficiencies in our warehouse > > **Cons**: Time lags between our front end system and Despatch Cloud in terms of order transfer and stock management > > Our onboarding experience was not great, but since then Sam has worked really hard to pull things around and be supportive to us. The system is excellent value for money and any problems that arise are receiving resolutions ----- ### "Excellent software from Despatch Cloud" — 5.0/5 > **Andrew** | *10 May 2024* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, quick to use, rarely issues with it going down, when it has happened it is rectified quickly > > **Cons**: communcation with an account manager is not always quick. > > Extremely good overall, it has worked pretty much flawlessly, and we rely on this massively, it does not let us down, and updates are never huge, meaning there are no issues when an update happens. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2069160/despatch-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2069160/despatch-cloud) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data