--- description: If you're in a hunt for the best solution for your business, learn what FIELDBOSS has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FIELDBOSS Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [HVAC Software](/directory/657/hvac/software) > [FIELDBOSS](/software/2069794/fieldboss) # FIELDBOSS Canonical: https://www.getapp.sg/software/2069794/fieldboss Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2069794/fieldboss?page=2) > FIELDBOSS is the all-in-one field service management solution for HVAC and elevator contracting companies. Built within Microsoft Dynamics 365, FIELDBOSS offers unrivaled insights into operational, field, and financial performance through an integrated software solution that never needs replacing. > > Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of FIELDBOSS Microsoft Dynamics 365 platform eliminates manual data entry and errors by delivering one, connected system for accounting, GL, AR and AP, reporting, purchasing, inventory, payroll, banking and HR alongside all field service, maintenance, and compliance management on a reliable cloud platform Mobile Functionality allows Elevator and HVAC companies to manage their business more efficiently, from anywhere. Includes the ability to create purchase orders, service ticketing, equipment, materials, and time tracking, inspection checklists, field request intakes, sales assistance and more from any device with a web browser. Unsurpassed configurability ensures that FIELDBOSS can be tailored to meet each Elevator and HVAC contracting organization’s unique needs. Delivers Project and Service Management in one system, reducing technical overhead and simplifying reporting and reconciliation across operational areas. Project billing, task, and activity management is integrated alongside service work orders, job costing, dispatching, equipment details, account data, and more in a single software solution. Built on the world class Microsoft CRM platform to deliver proven, superior customer relationship management and sales enablement tools. Better customer management capabilities allow for personalized service and incredible pipeline visibility so leads, opportunities, and quotes can get tracked, approved, and closed at a higher rate, with better service, and exceptional efficiency. Capability to track installations vs. maintenance gives FIELDBOSS customers the flexibility to track distinct areas of their Elevator or HVAC operation from the same system. This unique functionality provides the visibility to distinguish maintenance and installation performance and profitability, to monitor product reliability, and to compare and optimize variable business lines. Real-time, industry ready reporting at install includes WIP, violation management, technician and staff performance, and maintenance detail reports and analytics that minimizes liabilities and risks you may not know about while letting you dial in improvements from day one. Real-time project tracking and costing helps make every job profitable by avoiding surprises or unexpected budget overruns. FIELDBOSS customers can proactively track project budgets, costs, and progress so they can control the actual outcome and identify issues before they become full-scale problems. A large community of other companies in the Elevator and HVAC industry using FIELDBOSS ensures customers that they are in good company and have a new, reliable network of fellow industry companions who help drive the innovation, updates, and roadmap of the technology they rely on to run and grow their business. Superior job visibility and customer portal improves service by giving staff access to imperative information about accounts, job status, maintenance details, quotes, and more at their fingertips to serve customers when they need, and by giving customers the self-service capabilities to access the information they want on-demand. Intuitive, easy-to-use and understand platform contributes to the wildly successful adoption rate of FIELDBOSS by executives, field workers, and administrative staff and enables people to be better at their jobs. Notes are transferred in timely, accurate manner, work orders are updated in almost real-time, field techs are prompted and encouraged to make notes which turn into recommendations, techs know more about the jobs they are on, guesswork is eliminated, anxiety over customer interactions is reduced, customer service is overall improved. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 11 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rimrock Corporation - **Location**: Toronto, Canada - **Founded**: 1989 ## Commercial Context - **Starting Price**: CA$20,000.00 - **Pricing model**: Other - **Pricing Details**: Depending on the size and unique needs of your company, you will fall into one of our three tiers. FIELDBOSS Essentials, Professional and Enterprise. There is a gradual price increase for each tier as you are getting further customizations and business intelligence. At the Essentials level, companies use our software “out-of-the-box”. As you move up the tier ladder, we deploy unique configurations that align with how you need to work based on your structure and client base. - **Target Audience**: 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, Ireland, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Chat/Messaging - Checklists - Collaboration Tools - Compliance Management - Contact Database - Contract/License Management - Customer Database - Customer Portal - Customizable Branding ## Integrations (2 total) - Dynamics 365 - Dynamics 365 Business Central ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [HVAC Software](https://www.getapp.sg/directory/657/hvac/software) ## Related Categories - [HVAC Software](https://www.getapp.sg/directory/657/hvac/software) - [Field Service Management Software](https://www.getapp.sg/directory/255/field-service-management/software) - [Contractor Software](https://www.getapp.sg/directory/1011/contractor-management/software) ## Alternatives 1. [Synchroteam](https://www.getapp.sg/software/20560/synchroteam-com) — 4.4/5 (95 reviews) 2. [AI Field Management](https://www.getapp.sg/software/113589/ai-field-management) — 4.9/5 (69 reviews) 3. [Jobber](https://www.getapp.sg/software/90723/jobber) — 4.6/5 (1440 reviews) 4. [Simpro](https://www.getapp.sg/software/91468/simpro-enterprise) — 4.0/5 (145 reviews) 5. [FieldPulse](https://www.getapp.sg/software/105687/fieldpulse) — 4.6/5 (428 reviews) ## Reviews ### "FIELDBOSS and Elevators" — 5.0/5 > **Matt** | *6 December 2023* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: The know field service and the elevator industry. Built on a Microsoft platform offering security and robustness. Accessible from anywhere on any device. Real-time access to data. Power BI reports and dashboards. Integrated with Business Central for Accounting. Views are easily configurable by end users. Mature sales and implementation teams. Customer-focused and knowledgeable support team. They listen to their customers. > > **Cons**: I don't have a lot of cons or complaints regarding FIELDBOSS. Certainly, we had our issues during implementation, but nothing was unique to FIELDBOSS. Any issues or requests we had were responded to quickly. General observations for any implementation... document your processes ahead of time, spend a lot of time cleaning your data, and do not try to implement every feature at the same time. > > Two words... "no regrets." The product and the FIELDBOSS team met or exceeded our expectations. If I had to decide again, I would definitely select FIELDBOSS. ----- ### "FieldBoss Review" — 4.0/5 > **Deneen** | *16 October 2023* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: For me, the ability to download data is most important. I like the transparency of the system. We are able to see what is going on. The ease of processing paperwork with views and dashboards. FieldBoss allows us to improve our processes. > > **Cons**: Would like to see more ability to build reports in FieldBoss instead of downloading into excel. Reports that have no short learning curve. The most difficult thing about FieldBoss is the learning curve. For someone who does not have their process well defined it can be complicated. The most difficult part of the integration is the data migration. You need to actually have data to migrate. > > We have been able to improve processes and scorecard metrics. ----- ### "Review" — 4.0/5 > **Melissa** | *18 October 2023* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The ability to group items together for purposes of review...WO's, projects, etc. Helps to get an overall picture. > > **Cons**: Some of the titles are interchangeable within different forms which makes it a little bit more challenging to define specific titles...Customer/account are used interchangeably in different forms, but what customer means in one form does not mean the same in the other form. The platform is very open so there is lots of room for things to be reopened and changed. This makes it hard to lock down a point in time. > > FB has allowed for a more robust system in the sense of tracking projects, or quotes to WO's to invoices. ----- ### "Business in Real Time and in Full Colour" — 5.0/5 > **Stephen** | *16 October 2023* | Construction | Recommendation rating: 10.0/10 > > **Pros**: When we looked at FIELDBOSS we realized its workflows were extremely well interconnected. We knew immediately FIELDBOSS could help us improve our workflows, our productivity and our performance. In an industry where pricing is highly competitive our advantage comes from the efficiencies we create delivering our service. FIELDBOSS plays an integral role in giving us the edge we need, providing data in real time and allowing us to see our business metrics in full colour. > > **Cons**: Not much. There were somethings still in development at the time such as progress billing functionality and purchase orders tracking. I'm aware no system is an answer to everything but these two areas were going to be key for us. FIELDBOSS make a commitment to develop these areas and they are now an integral part of our FIELDBOSS experience. > > As an ERP it has been great but I liked to switch to talking about their support team. We have seen the FIELDBOSS team grow and our favorite points of contact move on to bigger roles in the company. We always had a concern that the new person would not offer the same level of support but we've been proven wrong time and time again. The culture they have and the standards they set are consistent and this builds a strong bond between our companies. ----- ### "FIELDBOSS in the Elevator Industry" — 5.0/5 > **Jeff** | *11 November 2023* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Their team has been very collaborative and supportive during a challenging rollout process. The product itself offers a seamless cloud experience while providing a level of data visibility that our organization could have only dreamed of under prior ERPs. > > **Cons**: Very little to report on the con side. Like all rollouts we have experienced so hiccups - but these are almost exclusively from our users not following the new process set for them during the rollout. > > Highlly positive experience with the team, we will be continuing to rollout the product to further businesses over the coming year. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2069794/fieldboss?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2069794/fieldboss) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data