--- description: If you're in a hunt for the best solution for your business, learn what Zoho FSM has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho FSM Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Lawn Care Software](/directory/1427/lawn-care/software) > [Zoho FSM](/software/2070344/zoho-fsm) # Zoho FSM Canonical: https://www.getapp.sg/software/2070344/zoho-fsm Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/2070344/zoho-fsm?page=2) > Zoho FSM is a field service management platform that simplifies work order and workforce management, scheduling, and billing. The mobile app enables live tracking and helps field agents collaborate with the office. Zoho FSM integrates seamlessly with other Zoho and third-party applications. > > Verdict: Rated **4.6/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho FSM \-‌ Get more done without switching between apps. Zoho FSM handles work order management, scheduling and dispatching, workforce management, and invoicing. - Pave the way for effective communication and collaboration. The Zoho FSM mobile app helps field agents stay connected to the office and enables sharing notes and images. - Manage sizable teams and improve productivity with advanced workforce management. Zoho FSM also has a multi-user environment with unique user profiles. - Digitize back-end operations. Zoho FSM handles asset management, scheduled maintenance, billing, inventory tracking, and generating reports. - Connect with other apps that are key to your business. Zoho FSM integrates with Zoho Books, Zoho CRM, Zoho Invoice, Zoho Inventory, and a host of third-party applications. - Deliver a great customer experience with automated notifications, skilled field agents, detailed service reports, and multiple channels to make payments. - Minimize costs by cutting back on repetitive visits. Increase first-time fix rates with efficient processes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 63 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Zoho FSM is a highly cost-effective and feature-rich field service management solution that offers a pricing model that delivers more value compared to traditional per-user pricing structures. Many field service management solutions charge businesses based on the number of users, leading to higher costs as the team expands. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Availability Management - Barcode/Ticket Scanning - Bid Management - Billing & Invoicing - CRM - Calendar Management - Calendar Sync - Chat/Messaging - Collaboration Tools - Contact Database - Cost Database - Cost Estimating ## Integrations (9 total) - Bigin by Zoho CRM - WhatsApp - Zapier - Zoho Books - Zoho CRM - Zoho Desk - Zoho Flow - Zoho Inventory - Zoho Invoice ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Lawn Care Software](https://www.getapp.sg/directory/1427/lawn-care/software) ## Related Categories - [Lawn Care Software](https://www.getapp.sg/directory/1427/lawn-care/software) - [Pool Service Software](https://www.getapp.sg/directory/1515/pool-service/software) - [Electrical Contractor Software](https://www.getapp.sg/directory/1005/electrical-contractor/software) - [Plumbing Software](https://www.getapp.sg/directory/987/plumbing/software) - [Handyman Software](https://www.getapp.sg/directory/1383/handyman/software) ## Alternatives 1. [FieldPulse](https://www.getapp.sg/software/105687/fieldpulse) — 4.6/5 (510 reviews) 2. [Jobber](https://www.getapp.sg/software/90723/jobber) — 4.6/5 (1490 reviews) 3. [Connecteam](https://www.getapp.sg/software/105401/connecteam) — 4.6/5 (5322 reviews) 4. [Skimmer](https://www.getapp.sg/software/113919/skimmer) — 4.9/5 (233 reviews) 5. [BuildOps](https://www.getapp.sg/software/131331/buildops) — 4.4/5 (177 reviews) ## Reviews ### "Great Software\!" — 5.0/5 > **Jadon** | *29 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Ease of integration with the Zoho ecosystem. We already use Books and Expense so it is awesome to have our customer database sync over. > > **Cons**: There's a lot of moving pieces and some features we won't be using but cannot turn off. May take a while to learn how to use it. > > It's great. Sure beats managing schedules in your head or from a google calendar. Allows me to have more free time. ----- ### "Powerful tool once set up correctly" — 5.0/5 > **Ioannis** | *2 September 2025* | Consumer Electronics | Recommendation rating: 9.0/10 > > **Pros**: The seamless connection between customer records, work orders, scheduling, and invoicing. Everything flows in one place. > > **Cons**: The learning curve is a bit steep at the beginning, and setting up the workflows takes time. A simpler onboarding would be helpful. > > Overall, Zoho FSM has been a very useful tool for organizing our service operations. It streamlined scheduling, work orders, and invoicing, making our daily workflow more efficient. ----- ### "Promising field service manegment solution" — 3.0/5 > **David** | *29 January 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It's an affordable end-to-end field service management solution and works well for our field service business. > > **Cons**: It's clunky and feels like it is still in the development stage. Because it is cloud-based, it is slow to get anything done. The mobile app also needs a constant connection to work, even for things that shouldn't need a connection. > > The field service management system is there, and it seems like a promising service. However, it isn't intuitive to use and still needs some work. ----- ### "FSM Review from a Fire Safety Company" — 4.0/5 > **Erno** | *12 June 2026* | Public Safety | Recommendation rating: 9.0/10 > > **Pros**: The integration and synchronization to and from Zoho CRM, Zoho Books and Zoho Desk is very convenient for us. The way Zoho FSM is handling the life-cycle of a service is great, coming from the customer agreement all the way through planning and dispatching the service team and ultimately finishing a contract and creating a bill makes FSM a one-stop-shop for this kind of work. We especially like the option to have our inventory as assignable resources to a given service appointment and the ability to store the assets of our customers with the service history. Another key functionality is that we can customize the form fields as needed to reflect real world data that is important in our day-to-day workflows. > > **Cons**: Some missing features, limitations and bugs that are present. Missing: No built-in synchronization with Zoho Calendar. We had to make our own one-way-sync with Zoho Flow that took time and effort. Limitations: There are no custom lookup fields like in Zoho CRM that we could add to our work orders or service appointments. Illogical UI: When selecting a service appointment and clicking on edit, we can´t change the resources, only some data. We have to specifically select "reschedule" to change time and resources. This would only make sense if reschedule is either the only option to edit the appointment or if our inventory items are not treated as resources like our field agents. Tools do not care if an appointment is rescheduled, only humans do, so why divide the edit options in 2 separate UI masks? Bugs: Dispatch Console is blank when loading the page, only after changing the view to the Calendar or Gnatt will the data load. The left side panel is always blank, data does not load at all, no matter what browser or settings we use. > > Overall we plan to roll out and use Zoho FSM daily as our main platform for filed service management. The functionality is there and with the exposed API endpoint we get the option to connect even more apps and services that we use for data collection. The overall experience therefore is good, field agents like the mobile app too and dispatching is made simple with a good enough overview of internal resources to conduct our work. ----- ### "Efficient but Requires Setup Time" — 5.0/5 > **david** | *17 March 2026* | Environmental Services | Recommendation rating: 8.0/10 > > **Pros**: Zoho FSM centralizes scheduling, work orders, and customer data in one place. The mobile app helps field technicians update jobs in real time and improves overall efficiency. > > **Cons**: Setup can be complex and time-consuming. Some features are not intuitive, and the mobile app has minor usability issues that can slow down data entry. > > Overall, Zoho FSM is a useful tool once configured. It improves organization, communication, and tracking of field service operations despite a learning curve. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.sg/software/2070344/zoho-fsm?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2070344/zoho-fsm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data