---
description: If you're in a hunt for the best solution for your business, learn what Twixor has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Twixor Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Platform as a Service (PaaS) Software](/directory/352/platform-as-a-service-paas/software) > [Twixor](/software/2070768/twixor-encaps)

# Twixor

Canonical: https://www.getapp.sg/software/2070768/twixor-encaps

> Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Twixor

Allows building customizable and automated customer journeys through Rich Communication Service Message builder to drive conversions and conversations
Enables delivering rich, actionable interactions to customers through app-like platform with customizable customer journeys
Provides easy drag-and-drop journey builder to design, train, test and deploy intelligent virtual assistants for better CX
Supports integration with business tools like CRM, employee engagement, project management for CX automation
Automates common use cases like customer onboarding, FAQs, forms, appointments scheduling to improve CX

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Appiyo Technologies

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Chinese, English, French, German, Hindi, Italian, Japanese, Korean, Spanish
- **Available Countries**: India

## Features

- AI Copilot
- AI/Machine Learning
- API
- Alerts/Escalation
- Alerts/Notifications
- Audio Capture
- Automated Responses
- Automatic Transcription
- Business Process Automation
- CRM
- Campaign Management
- Chat/Messaging
- Chatbot
- Cloud Computing
- Code-free Development
- Communication Management
- Customer Database
- Customer Engagement
- Customer Service Analytics
- Customer Support

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Platform as a Service (PaaS) Software](https://www.getapp.sg/directory/352/platform-as-a-service-paas/software)

## Related Categories

- [Platform as a Service (PaaS) Software](https://www.getapp.sg/directory/352/platform-as-a-service-paas/software)
- [Virtual Assistant Software](https://www.getapp.sg/directory/3844/virtual-assistant/software)
- [Speech Recognition Software](https://www.getapp.sg/directory/1537/speech-recognition/software)
- [Low Code Development Platforms](https://www.getapp.sg/directory/1675/low-code-development-platform/software)
- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Alternatives

1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1755 reviews)
2. [Viber](https://www.getapp.sg/software/2049588/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [Inxide](https://www.getapp.sg/software/2055586/inxide) — 4.6/5 (10 reviews)
5. [Quidget](https://www.getapp.sg/software/2076810/quidget) — 4.8/5 (4 reviews)

## Reviews

### "Super efficient multichannel communciation software" — 5.0/5

> **jaya** | *15 October 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The feature we enjoyed working with is Twixor's hybrid agent assist module. QA testing can be tedious and complicated. Its just impossible for our AI-trained chatbots to rectify all our customers' concerns. Having a platform that can accurately categorise customer queries has been great for our ops process.
> 
> **Cons**: Pre-built templates catered for industries would be great. Pls bring in templates for QA testing workflows - so far we have been customising everything which has worked well for us, but moving forward, to save more time, would be good to have ready-to-use templates
> 
> Using twixor has been a good experience for us to rethink how we interact with clients during QA testing. We've been able to scale our testing comms to different platforms - on our website, on our application, and beyond. real-time tracking abilities have helpes us tweak and modify conversation flows based on our needs

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### "Twixor saved our communication efforts tremendously" — 5.0/5

> **Shreeti** | *10 October 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: We really like Twixor's NLP capabilities, which has really helped us with simplifying tech jargons in QA testing communication. We build in-website and in-app chatbots to communicate with our customers easily. Even if our customers are not technically inclined, it has helped us in explaining complex technical schenarios in a way that they can easily grasp. Twixor integrates with almost any CRM and legacy system, so that was pretty smooth for us too.
> 
> **Cons**: twixor has plenty of analytics option, we'd love it if we can get it customised for QA-specific reporting, and including some QA metrics like defect density, test efficiency and more. it would be great if thats a possibility
> 
> Our QA testing tool is vast, and we get a multitude of queries everyday on our site, and on our SaaS product. Our support team was stretched thin with the number of tickets that were raised. Since implementing Twixor, we've seen a noticeable uptick in customer satisfaction, since queries are literally answered within a second. Our tech support team is now focusing on bigger, more important problems, and we'd love to explore the chance of incorporating more use cases with Twixor, in the future

## Links

- [View on GetApp](https://www.getapp.sg/software/2070768/twixor-encaps)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/twixor-encaps/> |
| en-AE | <https://www.getapp.ae/software/2070768/twixor-encaps> |
| en-AU | <https://www.getapp.com.au/software/2070768/twixor-encaps> |
| en-CA | <https://www.getapp.ca/software/2070768/twixor-encaps> |
| en-GB | <https://www.getapp.co.uk/software/2070768/twixor-encaps> |
| en-IE | <https://www.getapp.ie/software/2070768/twixor-encaps> |
| en-NZ | <https://www.getapp.co.nz/software/2070768/twixor-encaps> |
| en-SG | <https://www.getapp.sg/software/2070768/twixor-encaps> |
| en-ZA | <https://www.getapp.za.com/software/2070768/twixor-encaps> |

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