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description: If you're in a hunt for the best solution for your business, learn what Verint Case Management has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Verint Case Management Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Government Software](/directory/669/public-sector/software) > [Verint Case Management](/software/2071034/verint-case-management)

# Verint Case Management

Canonical: https://www.getapp.sg/software/2071034/verint-case-management

> Verint Case Management Professional automates customer and citizen interactions across both assisted and self-service channels, enabling engagement across various city or local government services while enabling self-service.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Verint Case Management

• Consolidate and simplify business processes across and create customer-initiated cases from self-service channels.
• Improve the user experience by allowing customers to interact when they want, how they want, via their channel of choice, with proactive event-based engagement.
• Enable employees to work seamlessly across customer service channels and maintain a unified customer interaction history.

## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Pricing structure: Verint's pricing options include named employee and volume-based models. Verint provides the ability to flex up and flex down, and swap licenses for bots as needed.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Customizable Forms
- Document Management
- For Government
- Self Service Portal
- Third-Party Integrations
- Workflow Management

## Integrations (1 total)

- Verint Knowledge Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Government Software](https://www.getapp.sg/directory/669/public-sector/software)

## Alternatives

1. [Visual Intelligence Portfolio Suite](https://www.getapp.sg/software/2065964/visual-intelligence-portfolio) — 4.7/5 (73 reviews)
2. [NEOGOV](https://www.getapp.sg/software/2057071/neogov) — 4.5/5 (850 reviews)
3. [Trimble Cityworks](https://www.getapp.sg/software/127523/cityworks) — 4.4/5 (27 reviews)
4. [OpenGov Permitting & Licensing](https://www.getapp.sg/software/2050238/opengov-citizen-services) — 3.9/5 (80 reviews)
5. [Jotform](https://www.getapp.sg/software/10191/jotform-4-0) — 4.7/5 (2795 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2071034/verint-case-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/government-social-services-software/a/verint-case-management/> |
| en-AE | <https://www.getapp.ae/software/2071034/verint-case-management> |
| en-AU | <https://www.getapp.com.au/software/2071034/verint-case-management> |
| en-CA | <https://www.getapp.ca/software/2071034/verint-case-management> |
| en-GB | <https://www.getapp.co.uk/software/2071034/verint-case-management> |
| en-IE | <https://www.getapp.ie/software/2071034/verint-case-management> |
| en-NZ | <https://www.getapp.co.nz/software/2071034/verint-case-management> |
| en-SG | <https://www.getapp.sg/software/2071034/verint-case-management> |
| en-ZA | <https://www.getapp.za.com/software/2071034/verint-case-management> |

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