---
description: If you're in a hunt for the best solution for your business, learn what SmartAction has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmartAction Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/1397/artificial-intelligence/software) > [SmartAction](/software/2071262/smartaction)

# SmartAction

Canonical: https://www.getapp.sg/software/2071262/smartaction

> SmartAction offers specialized AI-driven virtual agents tailored for customer-centric brands aiming to deliver exceptional customer experiences.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: SmartAction
- **Location**: El Segundo, US
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Machine Learning
- Natural Language Processing

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.getapp.sg/software/2079121/videoexpress) — 4.7/5 (6123 reviews)
2. [Anyword](https://www.getapp.sg/software/2057947/anyword) — 4.8/5 (391 reviews)
3. [MarketingBlocks](https://www.getapp.sg/software/2062423/marketingblocks) — 4.8/5 (277 reviews)
4. [ChatGPT](https://www.getapp.sg/software/2070494/chatgpt) — 4.4/5 (336 reviews)
5. [Vizard](https://www.getapp.sg/software/2074606/vizard-1) — 4.9/5 (429 reviews)

## Reviews

### "World class Product, Easy Deployment and great support team" — 5.0/5

> **Philippe** | *27 September 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: In terms of deployment , the team at Smartaction made it very straightforward to deploy customer interactions via automation. The setup although we had a couple questions was great. In summary, reducing the traffic associated with tasks that could be automated freed up our CSE's to handle more complex questions. When you couple these things together it makes for a great customer experience because for and end user to solve a problem quickly without having to wait is ideal.
> 
> **Cons**: Although a few things were not inherently obvious to us during implementation it was more likely user induced due to lack of deployment experience.
> 
> The Sales and Support team are great to work with.  We looked at many products and this met our needs.

## Links

- [View on GetApp](https://www.getapp.sg/software/2071262/smartaction)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/smartaction/> |
| en-AE | <https://www.getapp.ae/software/2071262/smartaction> |
| en-AU | <https://www.getapp.com.au/software/2071262/smartaction> |
| en-CA | <https://www.getapp.ca/software/2071262/smartaction> |
| en-GB | <https://www.getapp.co.uk/software/2071262/smartaction> |
| en-IE | <https://www.getapp.ie/software/2071262/smartaction> |
| en-NZ | <https://www.getapp.co.nz/software/2071262/smartaction> |
| en-SG | <https://www.getapp.sg/software/2071262/smartaction> |
| en-ZA | <https://www.getapp.za.com/software/2071262/smartaction> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"SmartAction","description":"SmartAction offers specialized AI-driven virtual agents tailored for customer-centric brands aiming to deliver exceptional customer experiences. Through its cutting-edge technology and CX services, it facilitates seamless conversational AI interactions across voice, chat, and text channels, allowing human agents to focus on essential and high-priority conversations. It offers the following features:\n- End-to-end conversational AI\n- Self-service via voice, chat and text messages\n- Integration with contact center and business applications\n- Personalized customer support","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1b7c2aa-1f47-4a92-bfe4-b14a671ae712.png","url":"https://www.getapp.sg/software/2071262/smartaction","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2071262/smartaction#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Artificial Intelligence (AI) Software","position":2,"item":"/directory/1397/artificial-intelligence/software","@type":"ListItem"},{"name":"SmartAction","position":3,"item":"/software/2071262/smartaction","@type":"ListItem"}],"@id":"https://www.getapp.sg/software/2071262/smartaction#breadcrumblist"}]}
</script>
