---
description: If you're in a hunt for the best solution for your business, learn what HelpMate has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpMate Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpMate](/software/2071511/helpmate)

# HelpMate

Canonical: https://www.getapp.sg/software/2071511/helpmate

> Customer service tool that helps businesses organize incoming messages in a team inbox, manage a knowledge base, and track support tickets on a unified platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: HelpMate

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- Inbox Management
- Knowledge Base Management
- Multi-Channel Communication
- Support Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3425 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18782 reviews)
3. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4079 reviews)
4. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1723 reviews)
5. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2071511/helpmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpmate/> |
| en-AE | <https://www.getapp.ae/software/2071511/helpmate> |
| en-AU | <https://www.getapp.com.au/software/2071511/helpmate> |
| en-CA | <https://www.getapp.ca/software/2071511/helpmate> |
| en-GB | <https://www.getapp.co.uk/software/2071511/helpmate> |
| en-IE | <https://www.getapp.ie/software/2071511/helpmate> |
| en-NZ | <https://www.getapp.co.nz/software/2071511/helpmate> |
| en-SG | <https://www.getapp.sg/software/2071511/helpmate> |
| en-ZA | <https://www.getapp.za.com/software/2071511/helpmate> |

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