---
description: If you're in a hunt for the best solution for your business, learn what Item has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: Item Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Warehouse Management Software](/directory/225/warehouse-management/software) > [Item](/software/2072050/item)

# Item

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> Item is ontology-first: a shared model of your supply chain's operating reality that connects your ERP, CRM, WMS, TMS, and OMS without replacing them, so AI agents and automation act on real-time truth and decisions are correct, not just fast.
> 
> Verdict: Rated **4.6/5** by 16 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Item

Shared Model of Operating Reality: The Integrated Resource Ontology connects procurement, planning, fulfillment, warehousing, transportation, and workforce into one living model, so every system and every person works from the same ground truth.

Decision Intelligence, Not Just Automation: Ontology Suite, AgentFactory, and ItemGPT let you extend the Ontology, build governed AI agents, and query or act on your operations in natural language, all reading from and acting on the same real-time data.

Integrated Resource Planning \& Control: Item does not just trigger actions like plain automation. It applies the proper rules to real-time data first, so the decision it makes or recommends is correct, not just fast.

Connects What You Already Run: Item sits above and connects to your ERP, CRM, WMS, TMS, OMS, legacy systems, and existing SaaS, unifying operations across OMS, POS, WMS, YMS, TMS, LMS, RMS, PIM, and CRM without requiring you to replace any of them.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 16 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Item

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: call us for pricing
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, Japanese, Korean, Spanish, Traditional Chinese
- **Available Countries**: Canada, China, Japan, Mexico, Philippines, Taiwan, United States

## Features

- 3PL Management
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Barcoding/RFID
- Batch Processing
- Billing & Invoicing
- Bills of Material
- Client Portal
- Cost Management
- Cross Docking
- Customer Database
- Customer Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Delivery Management

## Integrations (28 total)

- Asana
- BigCommerce
- Buffer
- Constant Contact
- Easyship
- FedEx Ship Manager
- FreshBooks
- Hootsuite
- HubSpot CRM
- Lime Connect
- Marketing 360
- NetSuite
- PayPal
- Pipedrive
- SPS Commerce

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Warehouse Management Software](https://www.getapp.sg/directory/225/warehouse-management/software)

## Related Categories

- [Warehouse Management Software](https://www.getapp.sg/directory/225/warehouse-management/software)
- [Logistics Software](https://www.getapp.sg/directory/787/logistics/software)
- [Supply Chain Management Software](https://www.getapp.sg/directory/333/supply-chain-management/software)
- [Order Management Software](https://www.getapp.sg/directory/594/order-management/software)
- [Shipping Software](https://www.getapp.sg/directory/222/shipping/software)

## Alternatives

1. [Odoo](https://www.getapp.sg/software/102445/odoo) — 4.2/5 (1334 reviews)
2. [Fishbowl](https://www.getapp.sg/software/101989/fishbowl) — 4.2/5 (1132 reviews)
3. [NetSuite](https://www.getapp.sg/software/9137/netsuite) — 4.2/5 (2077 reviews)
4. [ShipStation](https://www.getapp.sg/software/90689/shipstation) — 4.6/5 (963 reviews)
5. [InfoPlus](https://www.getapp.sg/software/107605/infoplus) — 4.4/5 (116 reviews)

## Reviews

### "Excellent warehouse management tools." — 5.0/5

> **Song** | *6 February 2026* | Warehousing | Recommendation rating: 9.0/10
> 
> **Pros**: Exceptional inventory management capabilities with high integration, enabling comprehensive warehouse oversight. Robust inbound and outbound functions complemented by convenient terminal services. Warehouse management migration is straightforward. Supports BC system integration for seamless PO and SO connectivity.
> 
> **Cons**: What's lacking is a search function, as some content filtering isn't reflected in real time. The search feature isn't user-friendly for beginners, and the menu is cluttered with numerous items—including both new and legacy functions—making it difficult for some users to distinguish relevant content.
> 
> Overall, it offers a comprehensive set of features and is relatively easy to configure. Highly recommended.

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### "Efficient WMS with Room for Improvement" — 4.0/5

> **Sangeetha** | *7 February 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: User-friendly interface, strong inventory tracking, and smooth order processing that helped streamline daily warehouse operations efficiently.
> 
> **Cons**: Limited customization options and occasional system lag during peak operations, which can slow down workflows.
> 
> Overall, my experience with Item.com has been positive. It offers reliable warehouse and inventory management features that help streamline daily operations, though there is room for improvement in customization and system performance.

-----

### "Good product easy to use" — 3.0/5

> **eric** | *19 January 2024* | Logistics & Supply Chain | Recommendation rating: 6.0/10
> 
> **Pros**: API connection and API team to set up integrations
> 
> **Cons**: there are a lot of customization need to be set up before use
> 
> WMS is good and easy to our team like to use it.

-----

### "Been using Item.com for a month and it's a game changer" — 5.0/5

> **Richard** | *26 February 2024* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: ITEM.COM designed their system to ensure best practice and ultimately accurate order fulfillment and inventory accuracy.  Their voice notification feature is a game changer as it tells your warehouse exactly what to do next without them needing to think or having particular experience while doing everything in a way that nothing will be done incorrectly.  At first you would expect this to be any other WMS/OMS you have seen out there with regular features with their price point, but once you start using you realize this is the next generate with features all the other software has been missing.  Perhaps these features were available before on the 6-7 figure systems, but certainly it's the first time I have had the convenience and it is a game changer.
> 
> **Cons**: You need to ensure you follow their system for it to work, the patience of going through the process and setting it up correctly will pay dividends but you do need to spend the time to set things up correctly.  You should not come into it with the mind set of this being able to help a small portion of your operation, because it works as a whole solution, not individual features.
> 
> I have used many OMS/WMS combo in my days, and Item.com feels like it has the familiarity of the systems we used before whiling having some very advance features like voice notification and having best practices built into it's practice that ensure inventory and fulfillment accuracy.  It's got a lot of features packed into a next generation solution that is far more advanced than much more expansive solutions on market.

-----

### "Warehouse Management System" — 4.0/5

> **Rayin** | *20 January 2024* | Consumer Goods | Recommendation rating: 7.0/10
> 
> **Pros**: Flexibility, development team willing to spend time to help
> 
> **Cons**: Search Function, there's no ability to use the critical in the saved search like other software
> 
> Overall it's a good, but per user account is more than Netsuite which is way too expensive

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## Links

- [View on GetApp](https://www.getapp.sg/software/2072050/item)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/item/> |
| en-AE | <https://www.getapp.ae/software/2072050/item> |
| en-AU | <https://www.getapp.com.au/software/2072050/item> |
| en-CA | <https://www.getapp.ca/software/2072050/item> |
| en-GB | <https://www.getapp.co.uk/software/2072050/item> |
| en-IE | <https://www.getapp.ie/software/2072050/item> |
| en-NZ | <https://www.getapp.co.nz/software/2072050/item> |
| en-SG | <https://www.getapp.sg/software/2072050/item> |
| en-ZA | <https://www.getapp.za.com/software/2072050/item> |
| fr | <https://www.getapp.fr/software/2072050/item> |
| fr-BE | <https://fr.getapp.be/software/2072050/item> |
| fr-CA | <https://fr.getapp.ca/software/2072050/item> |

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