---
description: If you're in a hunt for the best solution for your business, learn what Charla has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Charla Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Charla](/software/2073159/charla)

# Charla

Canonical: https://www.getapp.sg/software/2073159/charla

> Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Charla

Charla offers every tool you need to deliver the best customer experience.&#10;&#10;Live Chat \&amp; Proactive Conversations&#10;Helpdesk and Tickets Management&#10;Knowledge base&#10;Customer Feedback&#10;Dashboard and Visitors Insights&#10;iOS and Android Mobile Apps&#10;WordPress, Shopify and Magento Extensions

## About the vendor

- **Company**: Charla

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Customizable Branding
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter

## Integrations (2 total)

- Shopify
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16332 reviews)
2. [Slack](https://www.getapp.sg/software/91563/slack) — 4.7/5 (24074 reviews)
3. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1719 reviews)
4. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1758 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2073159/charla)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/charla/> |
| en-AE | <https://www.getapp.ae/software/2073159/charla> |
| en-AU | <https://www.getapp.com.au/software/2073159/charla> |
| en-CA | <https://www.getapp.ca/software/2073159/charla> |
| en-GB | <https://www.getapp.co.uk/software/2073159/charla> |
| en-IE | <https://www.getapp.ie/software/2073159/charla> |
| en-NZ | <https://www.getapp.co.nz/software/2073159/charla> |
| en-SG | <https://www.getapp.sg/software/2073159/charla> |
| en-ZA | <https://www.getapp.za.com/software/2073159/charla> |

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